Baltimore, 21202-4573, MD,
United States
Walden University Technographics
Walden University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Walden University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Walden University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Walden University has purchased the following applications: OpenEyes MOE for Core HR in 2022, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016, DocuSign eSignature for Digital Signing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Walden University is running and its propensity to invest more and deepen its relationship with OpenEyes Technologies , Salesforce , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Walden University revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Walden University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Walden University Tech Stack and Enterprise Applications
Walden University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenEyes Technologies | Legacy | OpenEyes MOE | Core HR | HCM | n/a | 2022 | 2022 |
In 2022 Walden University implemented OpenEyes MOE, deploying the OpenEyes MOE application as its Core HR system. The engagement on OpenEyes Technologies' client roster indicates the initiative focused on centralizing employee records and extending HRIS coverage to assessment related systems, with the stated objective of improving HR reporting and dashboards.
Configuration work centered on the MOE Core HR capabilities, including the creation of a centralized employee master data model, organizational hierarchy and position records, and assessment management workflows. Standard Core HR functional terminology was applied to configure employee lifecycle processes, role based access controls, and data elements used for institutional reporting and compliance.
Operational integration efforts emphasized linking OpenEyes MOE to assessment related sources and HR reporting feeds to populate dashboards and analytics layers, enabling consolidated workforce views for HR and academic leaders. The deployment scope aligned with HR administration and academic personnel management, positioning OpenEyes MOE to serve HR, talent assessment, and reporting functions across the university.
Governance work recommended a single source of truth for employee data, standardized reporting definitions, and workflow controls for hires, reassignments, and assessment records to reduce reconciliation work. OpenEyes MOE is described as the Core HR system supporting Walden University business functions for HR administration and assessment orchestration.
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Walden University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
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Walden University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2019 | 2019 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Walden University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Call Center | CRM |
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2020 | 2020 |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2007 | 2007 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2014 | 2014 |
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Walden University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Walden University TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Walden University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Walden University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Walden University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Walden University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Walden University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-20 | Walden University | Evaluated | SAP | SAP SuccessFactors Employee Central | Core HR | HCM |
| 2026-01-13 | Walden University | Evaluated | Oracle | Oracle CX Cloud | Customer Experience | CRM |
| 2025-09-19 | Walden University | Evaluated | Accurate Background | Accurate Background | BackGround Screening | HCM |
| 2025-09-17 | Walden University | Evaluated |
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Supply Chain Management | SCM |