Waterloo North Hydro
526 Country Squire Rd.,
Waterloo, N2J 4G8, ON,
Canada
Waterloo, N2J 4G8, ON,
Canada
1 519-886-5090
Utilities
Waterloo North Hydro Technographics
Waterloo North Hydro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Waterloo North Hydro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 128 Waterloo North Hydro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Waterloo North Hydro has purchased the following applications: CentralSquare Superion NaviLine for Government ERP in 2005, Microsoft 365 for Collaboration in 2020, Salesforce Commerce Cloud for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Waterloo North Hydro is running and its propensity to invest more and deepen its relationship with CentralSquare , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Waterloo North Hydro revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Waterloo North Hydro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Waterloo North Hydro Tech Stack and Enterprise Applications
Waterloo North Hydro ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Superion NaviLine | Government ERP | ERP Services and Operations | n/a | 2005 | 2005 |
In 2005 Waterloo North Hydro implemented CentralSquare Superion NaviLine to standardize its financial and regulatory systems. The CentralSquare Superion NaviLine implementation serves as the utility's Government ERP foundation for accounting, budgeting, and regulatory reporting to the Ontario Energy Board.
The deployment centered on core financial modules including general ledger, accounts payable, accounts receivable, fixed asset management, and budgeting, configured to support IFRS accounting and OEB regulatory schedules. Configuration emphasized role-based security, transaction controls, and audit trails to align with the finance team and the Senior Financial and Regulatory Analyst responsibilities for preparing audit information and filings.
Operational use covers Finance and Regulatory Affairs functions, the budget process, and audit preparation across Waterloo North Hydro, with system output consumed by analysts and regulatory staff. The environment explicitly interoperates with Cognos BI for analytic reporting and with MS Office workflows for spreadsheet exports and presentation preparation, reflecting required advanced MS Office skills for users.
Governance and process design routed regulatory filing preparation and budget coordination through NaviLine workflows, establishing ownership for financial data, reconciliation procedures, and access controls. CentralSquare Superion NaviLine is positioned as the central Government ERP for Waterloo North Hydro, supporting regulatory compliance, financial reporting, and internal control processes without attribution to a named implementation partner.
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Waterloo North Hydro Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Waterloo North Hydro deployed Microsoft 365 to support Collaboration across its organization. The implementation is observable in the company website source and identifies Microsoft 365 as the principal productivity platform for the utility’s 128 employees, with the full application name Microsoft 365 referenced in public site metadata.
Configuration aligns with Collaboration category capabilities, including cloud email, real-time conferencing and chat, document libraries and synchronized desktop productivity applications to enable employee collaboration and document workflows. Governance is delivered through Microsoft 365 tenant administration and admin controls to manage user provisioning, access policies and content lifecycle, and operational coverage focuses on internal corporate collaboration and document management for Waterloo North Hydro staff.
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Waterloo North Hydro eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, Waterloo North Hydro implemented Salesforce Commerce Cloud as its eCommerce platform to power customer-facing functionality on its public website. Waterloo North Hydro Salesforce Commerce Cloud eCommerce supports customer self-service and online account interactions delivered through the company website, using a cloud-hosted SaaS architecture to centralize storefront presentation, transaction workflows, and content delivery.
Functional configuration emphasizes storefront and catalog management, shopping cart and checkout orchestration, customer account management, and web content management capabilities consistent with eCommerce deployments. The full Salesforce Commerce Cloud application is operated by the web operations and customer service teams, with governance focused on release cycles, catalog and content updates, and customer interaction workflows to maintain online availability and content accuracy.
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Waterloo North Hydro PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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Waterloo North Hydro IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Waterloo North Hydro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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GIS Technician Application Specialist | Manager | IT | |
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Vice-President, Operations | VP | Operations | |
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Vice President of Finance, and Chief Financial Officer | CXO | Finance | |
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GIS Technician | Manager | Finance | |
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Vice President of Information Technology | VP | IT | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by Waterloo North Hydro Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Waterloo North Hydro IT executives and key decision makers. This section highlights Waterloo North Hydro's latest recorded technology evaluations, including Oracle Utilities Customer Care and Billing for Utilities Customer Care and Billing on 2024-10-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Waterloo North Hydro digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-10-09 | Waterloo North Hydro | Evaluated | Oracle | Oracle Utilities Customer Care and Billing | Utilities Customer Care and Billing | CRM |
FAQ - APPS RUN THE WORLD Waterloo North Hydro Technographics
Waterloo North Hydro is a Utilities organization based in Canada,
with around 128 employees and annual revenues of $28.0 million.
Waterloo North Hydro operates a diverse technology stack with applications such as
CentralSquare Superion NaviLine, Microsoft 365 and Salesforce Commerce Cloud,
covering areas like Government ERP, Collaboration and eCommerce.
Waterloo North Hydro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CentralSquare, Microsoft and Salesforce.
Waterloo North Hydro recently adopted applications including
Microsoft Azure Cloud Services in 2022, Cloudflare CDN in 2021 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Waterloo North Hydro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Waterloo North Hydro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Waterloo North Hydro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.