Palatine, 60067, IL,
United States
Weber Technographics
Weber Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Weber and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2534 Weber employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Weber has purchased the following applications: Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2017, Microsoft 365 for Collaboration in 2018, Salesforce Commerce Cloud for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Weber is running and its propensity to invest more and deepen its relationship with Salesforce , Microsoft , Syndigo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Weber revenues, which have grown to $1.59 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Weber intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Weber Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Weber implemented Salesforce Field Service (ex ClickSoftware) as its Field Service Management platform to centralize scheduling and field operations for its manufacturing service organization. The deployment positioned Salesforce Field Service as the core application for field technician dispatch, work order orchestration, and mobile field execution within Weber’s service operations.
Implementation emphasis covered configuration of Field Service Lightning capabilities common to the Field Service Management category, including work order and service appointment management, crew and resource scheduling, and mobile workforce enablement. The technical staffing model reflected strict Salesforce expertise requirements, with Administrator, Advanced Administrator, Developer, Advanced Developer and Certified Technical Architect level skills called out, indicating in-platform configuration, Apex or Lightning development, and architecture oversight.
The implementation integrated with Salesforce Sales Cloud and Service Cloud and leveraged Salesforce Einstein Analytics and Pardot in the broader Salesforce ecosystem, aligning service scheduling with case and sales data and centralizing analytics and marketing touchpoints. Governance and support were aligned to an ITIL based support organization, with formalized incident, change and problem processes and an internal team of certified Salesforce practitioners assigned to ongoing configuration, release management and platform governance.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Weber deployed Microsoft 365 as its primary Collaboration platform. Weber is using Microsoft 365 on their website and as an enterprise collaboration suite to support corporate productivity, internal communications, and document workflows across the organization.
The Microsoft 365 implementation consolidates core collaboration capabilities including corporate email, intranet and document collaboration, real-time meetings and chat, and user file storage. Configuration emphasizes centralized identity and access management, role based access controls, and governed document libraries to support compliance and information lifecycle for manufacturing related business functions. Weber Microsoft 365 Collaboration supports cross functional teams by standardizing productivity tooling and web facing collaboration experiences for staff and external stakeholders.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, Weber deployed Salesforce Commerce Cloud to operate its customer-facing eCommerce storefront on weber.com. Weber uses Salesforce Commerce Cloud as its eCommerce platform to support online sales, merchandising, and customer experience functions. The deployment centralizes Weber's digital product catalog, storefront presentation, and checkout workflows for its direct-to-consumer online channel.
The implementation leverages Salesforce Commerce Cloud capabilities typical of the eCommerce category, including storefront management, product catalog and pricing configuration, promotion and merchandising rules, and checkout orchestration, providing a unified commerce layer for catalog-driven selling and order capture. The architecture positions Salesforce Commerce Cloud as the web-facing commerce and content engine for Weber's site, enabling centralized merchandising and content workflows that align eCommerce and marketing operations across Weber's digital sales activities.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
|
2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
EPM | EPM |
|
2024 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Weber
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Weber Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||