Charlotte, 28202, NC,
United States
White Glove Consulting Group Technographics
White Glove Consulting Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by White Glove Consulting Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 White Glove Consulting Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
White Glove Consulting Group has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems White Glove Consulting Group is running and its propensity to invest more and deepen its relationship with Olark , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing White Glove Consulting Group revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for White Glove Consulting Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
White Glove Consulting Group Tech Stack and Enterprise Applications
White Glove Consulting Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 White Glove Consulting Group implemented Olark Live Chat on its public website, deploying the Olark Live Chat solution to support client engagement and lead capture consistent with Chatbots and Conversational AI capabilities. The deployment is website embedded and operated as a SaaS widget, positioning Olark Live Chat as the front line for real-time conversational intake for a 20 person professional services firm based in the United States.
The implementation emphasizes web widget architecture and centralized administration through the Olark management console, with internal staff responsible for configuration, operator availability, and chat transcript retention. Functional capabilities implemented include real-time messaging, visitor identification and targeting, chat transcript capture, and routing of conversations to available staff, aligning the application deployment with client engagement and sales intake workflows for the company.
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White Glove Consulting Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, White Glove Consulting Group implemented Google Workspace (Formerly Google G-Suite) for Collaboration. The professional services firm of approximately 20 employees uses Google Workspace on its website to provision corporate email, shared drives, document collaboration, and calendar scheduling that support client engagement and internal operations.
The deployment uses the cloud native SaaS architecture of Google Workspace (Formerly Google G-Suite), with core modules including Gmail, Google Drive, Docs, Sheets, Calendar, and the Admin console for identity and device management. Administration is centralized through the Google Workspace Admin console for user provisioning, domain configuration, and basic access controls, and the implementation aligns with common Collaboration workflows for professional services such as shared document editing, calendaring, and team communication.
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White Glove Consulting Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, White Glove Consulting Group implemented WooCommerce as its eCommerce platform. The company uses WooCommerce, provided by Automattic, on its public website to provide an online storefront and direct client purchasing workflows.
Deployment follows a site-hosted plugin model with WooCommerce installed on the corporate website and administered by the internal operations team. Functional modules in place reflect standard eCommerce capabilities, including product catalog management, shopping cart and checkout flows, payment handling configuration, and order management and fulfillment tracking.
Operational scope centers on client-facing sales and billing workflows and touches finance and delivery coordination for order fulfillment. Governance is intentionally lightweight to match a 20 person organization, with configuration, catalog updates, and transaction oversight managed by a small set of administrators and marketing staff.
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White Glove Consulting Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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White Glove Consulting Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at White Glove Consulting Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Director, Technology Services | Director | IT | ||||
| Program Manager | Manager | Finance |
Apps Being Evaluated by White Glove Consulting Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||