Melbourne, 3030, VIC,
Australia
Wyndham City Council Technographics
Wyndham City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wyndham City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Wyndham City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wyndham City Council has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Oracle Cloud HCM for Core HR in 2019, Microsoft Skype for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wyndham City Council is running and its propensity to invest more and deepen its relationship with Oracle , Visa , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wyndham City Council revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wyndham City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wyndham City Council Tech Stack and Enterprise Applications
Wyndham City Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019 Wyndham City Council initiated an implementation of Oracle Cloud ERP in the ERP Financial category. The engagement included dedicated Solution Architect resources for ERP Oracle Cloud Supply Chain, with active configuration work recorded from October 2019 through June 2020.
The implementation concentrated on supply chain management solutions within Oracle Cloud ERP, explicitly implementing Procurement, Sourcing, Contracts, and Supplier management capabilities. Configuration emphasized procure-to-pay workflows and the alignment of these supply chain modules with core Oracle Cloud ERP financial management to maintain transactional integrity and accounting controls.
Operational coverage focused on council procurement and supplier lifecycle functions across Wyndham City Council departments, supporting municipal purchasing, contract administration, and supplier governance in the Melbourne jurisdiction. The deployment posture reflected a council-wide scope for procurement and supplier management activities rather than a narrow departmental pilot.
Governance and process work included redesign of procurement approval flows, supplier onboarding and contract lifecycle processes, and role-based access controls to align operational policy with Oracle Cloud ERP configuration. Solution Architect involvement suggests structured requirements-to-configuration traceability and a targeted rollout approach to embed supply chain controls into council financial operations.
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Expense Management | ERP |
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2017 | 2017 |
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Wyndham City Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2020 |
In 2019 Wyndham City Council implemented Oracle Cloud HCM to centralize its Core HR capabilities for a local government environment with approximately 1,300 employees. The implementation is described as part of Oracle Fusion implementations spanning finance, HR and procurement within the council structure, with Oracle Cloud HCM serving as the Core HR platform in that program.
The deployment focused on Core HR functionality including employee records and position management, workforce administration, absence and leave management, and talent administration consistent with public sector HR requirements. Deployment and configuration work referenced ERP training consultants performing process mapping, indicating structured configuration workshops and role based configuration aligned to council HR processes.
Operational coverage included HR and payroll adjacent functions and coordination with finance and procurement teams through the broader Oracle Fusion footprint. Integrations were organized as part of the Oracle Fusion suite, positioning Oracle Cloud HCM to share master HR data with finance and procurement modules to support transactional and reporting workflows.
Governance emphasized process mapping and training led activities, with ERP training consultants engaged from August 2019 onward to embed new workflows and support user adoption across municipal departments. Oracle Cloud HCM was explicitly used to standardize Core HR processes, and the implementation narrative centers on configuration, cross functional alignment and training driven rollout rather than on quantifiable outcomes.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Wyndham City Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Skype | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Wyndham City Council configured Microsoft Skype to support Audio Video and Web Conferencing for internal communication across its Information Services Department in Melbourne VIC. Wyndham City Council, with approximately 1,300 employees, used Microsoft Skype as part of its Office 365 collaboration stack to provide voice, video, and instant messaging for staff and operational teams.
The Microsoft Skype deployment was managed through the Microsoft 365 admin centre and administratively aligned with Office 365 governance processes. Typical operational capabilities included user licensing and assignment, shared mailbox management, compliance handling and quarantine protection within the Microsoft 365 environment, and end user support for Skype meeting and presence features.
Integrations and operational tooling were explicit components of the implementation, with authentication and access provisioning tied to Active Directory and mailbox services coordinated with Exchange. Service management and incident workflows were handled through ManageEngine ServiceDesk Plus, software distribution used SCCM, and documentation and internal communications were published to the council SharePoint site WYNi. The Council also supported Skype access in a Citrix-delivered desktop context and maintained connectivity with internal business applications including Expedite TechOne property and TechOne finance.
Operational governance included processing Staff Movement Forms to manage new, changed and terminated user access on Active Directory and multiple internal applications, participation in risk management activities aligned to Wyndham's Risk Management Policy, and collaboration between the Information Services team, business application owners and database administrators to maintain availability, reliability and performance of collaboration services. Microsoft Skype was positioned as the Audio Video and Web Conferencing component within the broader Office 365 administration and ITSM practice at Wyndham City Council.
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Wyndham City Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Enterprise Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Wyndham City Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Wyndham City Council EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2017 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Wyndham City Council ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Wyndham City Council Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2019 | 2020 |
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Sourcing | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Wyndham City Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Wyndham City Council
Apps Being Evaluated by Wyndham City Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-14 | Wyndham City Council | Evaluated | TechnologyOne | TechnologyOne ERP | ERP Financial | ERP |