Seattle, 98101, WA,
United States
Zillow Group, Inc. Technographics
Zillow Group, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zillow Group, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5724 Zillow Group, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zillow Group, Inc. has purchased the following applications: Zuora Billing for Subscription and Recurring Billing in 2022, Linkedin Learning for Learning and Development in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zillow Group, Inc. is running and its propensity to invest more and deepen its relationship with Zuora , Microsoft , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zillow Group, Inc. revenues, which have grown to $1.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zillow Group, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zillow Group, Inc. Tech Stack and Enterprise Applications
Zillow Group, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zuora | Legacy | Zuora Billing | Subscription and Recurring Billing | ERP | n/a | 2022 | 2022 |
In 2022, Zillow Group, Inc. deployed Zuora Billing to manage online subscription commerce. Zuora Billing is used on their website and sits within the Subscription and Recurring Billing category, providing a centralized billing engine for recurring and usage-based revenue models.
The implementation covers core subscription lifecycle management, catalog and pricing configuration, automated invoicing and billing schedules, proration and mid-cycle adjustments, and payment method management. Configuration and orchestration of billing rules and rate plans were implemented to support online checkout flows and ongoing subscription changes, aligning product catalog entries with billing events.
Operationally the Zuora Billing deployment is used to serve commerce, finance, and customer operations teams, with the platform embedded into Zillow Group website flows for subscription signups and self-service account updates. Governance emphasized standardized billing workflows and subscription operations processes to ensure consistent invoice generation, account state transitions, and dispute handling across web channels.
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Zillow Group, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Linkedin Learning | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019 Zillow Group, Inc. provisioned Linkedin Learning to support enterprise Learning and Development and to formalize access to online skill development across the company. Zillow Group, Inc. provided all employees with access to Lynda.com content through LinkedIn Learning to reinforce a culture where employees are encouraged to own their careers and pursue role-relevant skill growth.
Implementation scope centered on centralized content access and catalog curation, with the LinkedIn Learning content library made available for role-aligned course consumption. Functional capabilities emphasized by the deployment include on-demand courses for team management, public speaking, and email etiquette, and use of the platform as a career planning and skills clarification resource.
Operational ownership rested with Zillow Group’s Learning and Development team, which connected employees to specialized training programs and development resources and promoted employee-driven learning pathways. The deployment covered companywide employee access, supporting both individual contributors and managers in their development activities without named integrations disclosed.
Governance relied on Learning and Development stewardship to curate content and encourage platform adoption, and Zillow Group documented employee narratives showing individual career advancement through Lynda.com courses on LinkedIn Learning. The initiative aligns Zillow Group, Inc., LinkedIn Learning, Learning and Development and HR-led employee development, and is cited as one component of the company’s recognized workplace culture and career empowerment efforts.
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Talent Sourcing | HCM |
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2019 | 2019 |
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Zillow Group, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Zillow Group, Inc. embedded Zoom on its corporate website to provide Audio Video and Web Conferencing capabilities. Zillow Group implemented Zoom as the primary web-facing conferencing tool to enable browser-based meetings and public conferencing touchpoints.
The implementation leverages Zoom core audio and video meeting functionality alongside browser join flows, screen sharing, and participant management that are typical for Audio Video and Web Conferencing applications. Deployment is web-embedded, using meeting links and conferencing widgets integrated into public pages to support external engagement and virtual event workflows. Governance is centered on web content controls and access management for hosted sessions, with front-end embedding responsible for session initiation and attendee orchestration.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Zillow Group, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Zillow Group, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2020 | 2020 |
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Zillow Group, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Zillow Group, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Zillow Group, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Data Streaming | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Zillow Group, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Zillow Group, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||