Zoetis Australia
Level 6, 5 Rider Boulevard,
Sydney, 2138, NSW,
Australia
Sydney, 2138, NSW,
Australia
61 18 0002-2442
Consumer Packaged Goods
Zoetis Australia Technographics
Zoetis Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zoetis Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 426 Zoetis Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zoetis Australia has purchased the following applications: Epicor ERP for ERP Financial in 2017, Ascender Preceda for Core HR in 2015, SAP Customer Data Cloud (ex Gigya) for Customer Data Platform in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zoetis Australia is running and its propensity to invest more and deepen its relationship with Epicor , Ascender , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zoetis Australia revenues, which have grown to $344.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zoetis Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zoetis Australia Tech Stack and Enterprise Applications
Zoetis Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Zoetis Australia implemented Epicor ERP as its ERP Financial solution, establishing an enterprise system for core financial management and transactional control. The deployment centers on Epicor ERP as the primary applications layer for accounting, financial reporting, and order-to-cash processes typical of ERP Financial implementations in consumer packaged goods environments.
Epicor ERP implementations in this category are frequently configured with standard financial modules including general ledger, accounts payable, accounts receivable, and revenue recognition workflows, and are often paired with Epicor Data Analytics for consolidated reporting. Case documentation from a peer implementation describes Epicor Data Analytics synchronizing disparate data sources into a single source of truth and exposing interactive dashboards, which supports self-serve analytics and reduces manual data collation efforts.
Operational scope for a 305-employee Australia-based CPG site positions finance as the governance hub, with cross-functional reporting requirements from sales, marketing, and R&D. Role-based security and dataset stewardship are commonly instituted so business analysts can onboard users, manage datasets, and enable managers and sales teams to access tailored dashboards and queries without recurring ad hoc report requests.
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Zoetis Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender Preceda | Core HR | HCM | n/a | 2015 | 2015 |
In 2015 Zoetis Australia implemented Ascender Preceda as its Core HR application. The deployment supported payroll processing for roughly 300 colleagues across Australia and New Zealand, operating one weekly Australian payroll and three monthly payroll streams, two Australian and one New Zealand.
Ascender Preceda was configured to manage core payroll and employee master data, statutory reporting and leave administration. Functional use documented includes payroll calculations, redundancy calculations and Centrelink reporting for Paid Parental Leave and Child Support, reflecting typical Core HR payroll and reporting workflows.
Operational integration included documented day to day use alongside Workday and the MyHRW Preceda ticketing system, with daily liaison between the Zoetis payroll officer and an outsourced payroll team at NGA in Manila. Governance and operational cadence were formalized through weekly conference calls with NGA and fortnightly APAC HR coordination, with ticket driven issue tracking and payroll approval workflows centered on the Ascender Preceda system.
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Core HR | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2013 | 2013 |
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Recruiting, Talent Sourcing | HCM |
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2018 | 2018 |
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Zoetis Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Customer Data Cloud (ex Gigya) | Customer Data Platform | CRM | n/a | 2020 | 2020 |
In 2020, Zoetis Australia implemented SAP Customer Data Cloud (ex Gigya) as its Customer Data Platform to centralize customer identity, registration, and consent management on its public web properties. The deployment focused on embedding SAP Customer Data Cloud (ex Gigya) on the corporate website to capture authenticated user profiles and manage consent and preference lifecycles for digital and marketing interactions.
Configuration work emphasized core Customer Data Platform capabilities including customer identity and access management, registration and profile stitching, social login and single sign on, and consent and preference management. The implementation included schema and profile model configuration to support unified customer profiles and standard identity resolution workflows consistent with Customer Data Platform functional patterns.
Operational integrations were configured at the web layer and with downstream customer-facing systems, enabling captured identities to flow into marketing automation, CRM, and analytics systems for segmentation and engagement. Integration points concentrated on event capture from site authentication flows and profile export APIs to downstream systems, maintaining schema alignment between the SAP Customer Data Cloud implementation and operational marketing and analytics targets.
Governance and operational controls were implemented to manage consent lifecycle, preference centers, and profile access controls within the SAP Customer Data Cloud environment. Rollout and operational ownership centered on digital marketing and customer engagement teams in Australia, with processes established for ongoing profile schema changes, consent policy enforcement, and coordination with analytics and CRM stakeholders.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Zoetis Australia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Zoetis Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Zoetis Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Zoetis Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zoetis Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zoetis Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Zoetis Australia Technographics
Zoetis Australia is a Consumer Packaged Goods organization based in Australia,
with around 426 employees and annual revenues of $344.0 million.
Zoetis Australia operates a diverse technology stack with applications such as
Epicor ERP, Ascender Preceda and SAP Customer Data Cloud (ex Gigya),
covering areas like ERP Financial, Core HR and Customer Data Platform.
Zoetis Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Ascender and SAP.
Zoetis Australia recently adopted applications including
SAP Customer Data Cloud (ex Gigya) in 2020, Qualtrics CustomerXM in 2020 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zoetis Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zoetis Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zoetis Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.