Zurich Insurance Spain
Paseo de la Castellana 81, planta 22,
Madrid, 8046,
Spain
Madrid, 8046,
Spain
34 913 755 755
Insurance
Zurich Insurance Spain Technographics
Zurich Insurance Spain Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zurich Insurance Spain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Zurich Insurance Spain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zurich Insurance Spain has purchased the following applications: Coupa Invoice for AP Automation in 2017, ServiceNow HR for HR Service Delivery in 2018, SAP Ariba Contracts for Contract Lifecycle Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zurich Insurance Spain is running and its propensity to invest more and deepen its relationship with Coupa Software , ServiceNow , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zurich Insurance Spain revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zurich Insurance Spain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zurich Insurance Spain Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 Zurich Insurance Spain implemented Coupa Invoice, deploying an AP Automation SaaS application to centralize procurement and accounts payable workflows across its Barcelona health insurance domain. The project covered procurement, sourcing and contracting, travel and expense management and invoice capture, establishing Coupa Invoice as the front end for supplier invoices, employee expense reports and contract sourcing in the Zurich environment.
The implementation configured Coupa Invoice functional modules including supplier sourcing, contracts, product catalogues, purchasing, approval orchestration and invoice collection, together with expense management and accrual handling for GRNI. A RICEFW program was defined to provide a uniform interface API for capturing transaction data into SAP FI, General Ledger accounting and S4 HANA, and to support postings to either GL or HR accounts as required by finance processes.
Integrations were explicitly built to SAP FICO, S4 HANA and SAP FSCM Treasury for S2P flows, with inbound and outbound IDoc and BAPI interfaces exercised as part of integration testing. The operational flow routed supplier and employee submissions through Coupa Invoice, an approval workflow that validated purchasing terms and expense policies in SAP, creation of accounting documents in the SAP platform, and payment processing in SAP with payment confirmations returned to Coupa Invoice to finalize transactions. A subsequent RICEFW was scoped for additional interface work.
Governance and delivery were managed with a 30 person team from February 2017 to August 2019 under Agile Scrum methodology, with a Test Consultant role responsible for test management using Micro Focus, PostMan and Confluence. Testing spanned smoke, system, integration both SAP to SAP and SAP to non SAP, usability, UAT, performance including load and stress, and regression testing, supported by BPML for test organization and automation frameworks QTP and BPT with SAP add in.
Development and data engineering work complemented the integration scope, including creation of ABAP CDS Views, SQL Views and Calculation Views, HDB tables and HDBTI functions, table functions and SQL scripts to extract ECC data, and the packaging of HANA models into delivery units for transport across the SAP landscape. Functional responsibilities also included testing of FI postings for accounts receivable and accounts payable and alignment of Coupa Invoice transaction flows with SAP treasury and accounting processes.
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow HR | HR Service Delivery | HCM | n/a | 2018 | 2018 |
In 2018, Zurich Insurance Spain implemented ServiceNow HR to centralize HR case intake and employee service across its Spain operations. The deployment targeted HR Service Delivery for the company's approximately 2000 employees and prioritized standardized HR inquiry routing, case lifecycle management, and consolidated self service access.
The implementation leveraged core ServiceNow HR modules including HR Case and case lifecycle management, an HR Service Catalog, Knowledge Management, Employee Service Center, and configured onboarding and offboarding workflows. Configuration emphasized role based access controls, automated case assignment and SLA tracking, and reportable HR service metrics surfaced within the ServiceNow HR application to support operational HR workflows.
Operational ownership was assigned to HR service owners in Spain with governance established around service catalog maintenance, case lifecycle procedures, and change control for HR workflows. The scope focused on the HR function and Spanish sites, using the ServiceNow HR application to standardize request handling, knowledge publication, and HR service governance across the organization.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Ariba Contracts | Contract Lifecycle Management | Content Management | n/a | 2016 | 2016 |
In 2016, Zurich Insurance Spain implemented SAP Ariba Contracts as part of a Contract Lifecycle Management initiative across its sourcing and procurement landscape. The rollout targeted contract consolidation across 35 Business Units and aligned Finance operations, with an active user base of approximately 60K managed through Zurich's nearshore delivery center in Barcelona that reported to the Head of Enterprise Services Application Portfolio in the United Kingdom.
The SAP Ariba Contracts implementation was configured to provide a centralized contract repository, lifecycle workflows, approval routing, version control and metadata classification to unify previously disparate tools used by the business units. Key workstreams included making SAP Ariba EU GDPR compliant and establishing identity and access management, reflecting enterprise scale provisioning and role based access controls for the SAP Ariba Contracts deployment.
Integrations and adjacent programs were managed alongside the contract effort, including two large spend visualization projects, an initial integration using SAP Ariba Buyer and Analysis plus Microstrategy which was judged inaccurate and costly to operate, and a subsequent effort adopting Coupa AI Classification that remained ongoing. The program ran in parallel with a global Coupa commercial program and included decommissioning activities for SAP Ariba 8.2 and 9r1 to consolidate the contract landscape.
Governance was centralized through a global project management model and a standard adoption framework used to secure funding from local COOs and to harmonize business unit behaviors across sourcing and procurement. Operational changes included RPA driven finance workflow automation across US and EU units, and the program delivered identity, compliance and lifecycle consolidation capabilities within the Contract Lifecycle Management scope.
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Social Media Management | CRM |
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2022 | 2023 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Zurich Insurance Spain
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Zurich Insurance Spain Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zurich Insurance Spain IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zurich Insurance Spain digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Zurich Insurance Spain Technographics
Zurich Insurance Spain is a Insurance organization based in Spain,
with around 2000 employees and annual revenues of $1.00 billion.
Zurich Insurance Spain operates a diverse technology stack with applications such as
Coupa Invoice, ServiceNow HR and SAP Ariba Contracts,
covering areas like AP Automation, HR Service Delivery and Contract Lifecycle Management.
Zurich Insurance Spain has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, ServiceNow and SAP.
Zurich Insurance Spain recently adopted applications including
Magnite (ex Rubicon Project) in 2023, SEIDOR Feelings in 2022 and Imperva Sonar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zurich Insurance Spain’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zurich Insurance Spain’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zurich Insurance Spain technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.