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List of 7engage Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
HYCHIKA Manufacturing 200 $15M China 7engage 7engage Marketing Automation 2022 n/a
In 2022, HYCHIKA implemented 7engage via Shopify to improve on-site support and marketing automation for its online sales channels, the deployment is recorded as a purchase and go live in 2022. The implementation used the Apps Category "" and focused on strengthening on-site customer engagement for the factory-brand power tools seller with global marketplace presence. The 7engage implementation centered on Shopify integration, live chat and chatbot capabilities, and marketing automation workflows. Configuration work included embedding chat widgets into product and checkout pages, defining automated messaging sequences for post-interaction follow up, and setting up rule-based routing for live support handovers. HYCHIKA configured marketing automation triggers tied to on-site behaviors and cart events, aligning the automation with e-commerce conversion and support touchpoints. Operational coverage extended to HYCHIKAs e-commerce and customer support functions, with the application instrumented to serve online sales and marketplace-driven traffic. Rollout and governance were conducted as a Shopify app installation with vendor-backed configuration, and administrative controls were implemented for message templates and automation rule sets. The vendor testimonial explicitly notes the deployment improved on-site support and marketing automation for HYCHIKAs online sales.
Idobao Manufacturing 50 $5M China 7engage 7engage Marketing Automation 2022 n/a
In 2022, Idobao implemented 7engage to capture leads, automate marketing messages and recover abandoned carts. Apps Category: The deployment of 7engage focused on chatbot and live chat functionality together with marketing automation for e-commerce, reflecting the vendor testimonial describing lead capture, message automation and abandoned-cart recovery. 7engage was configured to route conversational leads into automated nurture sequences and to trigger timed marketing messages tied to cart activity, aligning the platform with typical e-commerce marketing automation workflows. Operational coverage centered on online sales, customer service and marketing functions within Idobao, a China-based e-commerce hardware and accessories seller with approximately 50 employees. No specific third party system integrations were documented in the testimonial, governance appears to have been handled internally and the engagement is recorded as beginning and going live in 2022 according to the referenced testimonial.
Simplecall United Kingdom Communications 10 $1M United Kingdom 7engage 7engage Marketing Automation 2021 n/a
In 2021, Simplecall United Kingdom implemented 7engage in the . 7engage was deployed to provide live chat and chatbot functionality together with marketing automation, and the implementation went live in 2021. Module usage included live chat, marketing automation, and email and SMS campaign capabilities as described in the vendor testimonial. The deployment targeted customer support and marketing functions within Simplecall United Kingdom, consistent with its small business operational footprint. 7engage was configured as the primary customer engagement layer, routing inbound chats into agent workflows and invoking automated nurture sequences via email and SMS. Configuration work focused on chat routing rules, chatbot conversation flows, campaign segmentation, and automated triggers linking support interactions to marketing journeys. Governance and process changes emphasized shared ownership between support and marketing, with new escalation paths and scheduled campaign governance to align chat-driven leads to conversion workflows. The vendor testimonial indicates the implementation improved customer support responsiveness and assisted in driving conversions.
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FAQ - APPS RUN THE WORLD 7engage Coverage

7engage is a Marketing Automation solution from 7engage.

Companies worldwide use 7engage, from small firms to large enterprises across 21+ industries.

Organizations such as HYCHIKA, Idobao and Simplecall United Kingdom are recorded users of 7engage for Marketing Automation.

Companies using 7engage are most concentrated in Manufacturing and Communications, with adoption spanning over 21 industries.

Companies using 7engage are most concentrated in China and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of 7engage across Americas, EMEA, and APAC.

Companies using 7engage range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of 7engage include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified 7engage customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Marketing Automation.