List of Aavgo Guest Experience Customers
San Mateo, 94402, CA,
United States
Since 2010, our global team of researchers has been studying Aavgo Guest Experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Aavgo Guest Experience for Guest Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Aavgo Guest Experience for Guest Management include: Choice Hotels, a United States based Leisure and Hospitality organisation with 1789 employees and revenues of $1.40 billion, Inntech Management, a United States based Leisure and Hospitality organisation with 150 employees and revenues of $20.0 million, WNW Hospitality Management, a United States based Construction and Real Estate organisation with 100 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Aavgo Guest Experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Aavgo Guest Experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Choice Hotels | Leisure and Hospitality | 1789 | $1.4B | United States | Aavgo | Aavgo Guest Experience | Guest Management | 2023 | n/a |
In 2023, Choice Hotels executed a franchise-level agreement to deploy Aavgo Guest Experience across more than 700 Econo Lodge hotels in the United States, targeting guest management/guest experience. The deployment leverages Aavgo Smart Reception as a contactless virtual front desk to provide 24/7 human assisted check in, key issuance and guest support through the Aavgo Guest Experience application.
The implementation centers on guest intake and support workflows inferred from Aavgo Smart Reception and 360 degree platform descriptions, including contactless check in orchestration, human agent handoff for complex requests, and automated key issuance processes. Aavgo Guest Experience was configured to surface guest identity and reservation context to human agents, and to automate routine check in steps to reduce manual front desk tasks.
Operational coverage is explicitly franchise focused, delivered to Econo Lodge Franchise Association properties across the United States, and impacts front desk operations, guest services and property operations. The rollout model reflects a centralized service agreement at the franchise association level rather than property by property procurement, enabling consistent contactless reception capabilities across the hotel group.
The agreement and deployment are expected to reduce operational costs and labor needs as stated by the parties, aligning Choice Hotels Aavgo Guest Experience guest management/guest experience with ongoing efforts to centralize evening and overnight front desk support. Governance for the program is franchise association led, with operational ownership residing with hotel operations and guest services teams at participating properties.
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Inntech Management | Leisure and Hospitality | 150 | $20M | United States | Aavgo | Aavgo Guest Experience | Guest Management | 2023 | n/a |
In 2023 Inntech Management selected and began implementing Aavgo Guest Experience by deploying Aavgo’s 360 Platform and Virtual Front Desk across a portfolio of Southwest U.S. properties including Southwest Inn, Arroyo Pinion, and Greentree Inn. The deployment in 2023 targeted contactless guest management workflows to support front-desk operations, with the Aavgo Guest Experience application used to deliver those capabilities.
The implementation concentrated on contactless check-in, staff task automation, and guest messaging as core functional modules, using the Virtual Front Desk to orchestrate guest communications and the Aavgo 360 Platform to centralize guest profiles and workflow rules. Configuration work focused on templated guest messaging, automated task creation for housekeeping and maintenance, and check-in flows that reduce manual front-desk touchpoints, consistent with guest experience and operations automation typically associated with this class of application.
Operational coverage spans Inntech Management properties in the United States, with an initial rollout across Southwest U.S. properties and property-level configuration to reflect individual site needs. Governance and rollout were organized around centralized platform configuration and property-specific parameterization, enabling consistent guest messaging and task automation across sites while allowing local variations. The deployment was positioned to impact front-desk operations, guest services, and operational staff workflows, with an explicit aim to improve guest satisfaction and lower front-desk costs.
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WNW Hospitality Management | Construction and Real Estate | 100 | $15M | United States | Aavgo | Aavgo Guest Experience | Guest Management | 2022 | n/a |
In 2022, WNW Hospitality Management implemented Aavgo Guest Experience for the "" category, selecting Aavgo’s 360 Platform and Virtual Front Desk in November 2022 to modernize guest management workflows. The deployment targeted multiple managed Best Western properties including Austin, Fort Wayne and St. Louis, and focused on kiosks and mobile guest services to shift front desk interactions to digital channels.
The implementation configured kiosks and mobile guest-facing services to digitize check-in, mobile key issuance, and routine operations tasks, leveraging Virtual Front Desk and Smart Reception capabilities. The Aavgo Guest Experience application was used alongside the 360 Platform and Virtual Front Desk products to centralize guest interaction workflows and automate front-desk task orchestration.
Operational coverage was concentrated on US-based guest management and hotel operations at the named managed properties, with configuration covering guest self-service, mobile key provisioning workflows, and task assignment for operations staff. No external system integrations were specified in the provided notes.
Rollout governance was executed as a staged US program beginning in November 2022, with physical kiosk installation and mobile service provisioning to property teams and operations personnel. The program delivered reported payroll savings of approximately 30 percent and reported productivity gains, as stated in the source notes.
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