List of Accenture Managed Services Customers
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Since 2010, our global team of researchers has been studying Accenture Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Accenture Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Accenture Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP include: Microsoft, a United States based Professional Services organisation with 228000 employees and revenues of $320.00 billion, Vodafone, a United Kingdom based Communications organisation with 12000 employees and revenues of $3.00 billion, Municipal Securities, a United States based Banking and Financial Services organisation with 150 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Accenture Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Accenture Managed Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Microsoft | Professional Services | 228000 | $320.0B | United States | Accenture | Accenture Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP | 2023 | n/a |
In 2023, Microsoft engaged Accenture to transform Azure’s global cloud supply chain under Accenture Managed Services. The engagement targeted capabilities aligned with Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP and focused on improving datacentre planning, procurement and inventory management.
The implementation built control towers and a unified data model, and introduced digital twins alongside an SAP backed spare parts platform to centralize forecasting and spare parts orchestration. Inferred module usage includes AIOps control tower analytics and digital twin driven inventory management to automate anomaly detection, capacity forecasting and SKU rationalization.
Integrations explicitly included SAP and Azure global infrastructure to connect procurement workflows to supply chain control towers and propagate inventory status across sites. Operational scope was US and global cloud infrastructure, impacting datacentre operations, procurement teams and supply chain planning functions.
The case study states the Accenture Managed Services engagement delivered roughly $100M in savings, halved hardware SKUs and improved planning and resiliency, with governance changes that emphasized a unified data model and centralized inventory orchestration to standardize procurement and spare parts governance.
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Municipal Securities | Banking and Financial Services | 150 | $30M | United States | Accenture | Accenture Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP | 2020 | n/a |
In 2020, Municipal Securities implemented Accenture Managed Services in the Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP category to execute a cloud and workforce transformation for the U.S. regulator. Accenture migrated approximately 250 virtual machines, 80 databases and 20 applications to AWS and now operates the managed cloud and infrastructure estate for production workloads.
Accenture Managed Services was configured to deliver L1 and L2 support, patching, backups and monitoring as the core managed service capabilities. The engagement included standard infrastructure operations workflows and inferred use of a configuration management database, infrastructure monitoring and cloud governance tools to support incident, change and asset management.
The implementation centered on AWS as the target cloud platform and emphasized decommissioning on premise data centers while centralizing cloud operations. Operational coverage focused on cloud and infrastructure operations for the regulator, with Accenture providing ongoing managed services to sustain availability and operational controls.
Governance and workforce changes accompanied the rollout, reflecting a cloud operations operating model managed by Accenture and internal stakeholders. Outcomes documented for the engagement include faster production cutovers and higher uptime, aligned to the managed service scope and infrastructure migration.
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Vodafone | Communications | 12000 | $3.0B | United Kingdom | Accenture | Accenture Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP | 2023 | n/a |
In 2023 Vodafone entered a strategic partnership with Accenture and implemented Accenture Managed Services across the Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP categories to commercialise Vodafone Intelligent Solutions VOIS. The arrangement included a €150m investment and provisioned managed services to scale VOIS as a commercial shared services business across UK and EMEA, with delivery responsibility spanning cloud, network, security and shared workplace operations.
Accenture Managed Services was configured to provide modular capabilities aligned to the telco operational model, including network monitoring and incident management, GenWizard automation for infrastructure and service orchestration, shared workplace service capabilities for device and end user support, cloud infrastructure management, security operations and AIOps driven observability. Configuration emphasized service cataloging, runbook automation and platform instrumentation to support standardized service delivery and faster provisioning cycles.
Operational coverage extended across Vodafone IT, network and security organizations within the UK and EMEA footprint, with managed service delivery integrated into Vodafone Intelligent Solutions operational processes. The implementation connected managed workplace workflows, network operations center functions and security operations center workflows to a centralized shared services governance model, enabling consolidated service level management and cross domain escalation paths.
Governance established a commercial shared services operating model to scale VOIS as a sellable entity, with Accenture Managed Services operating under performance oriented contracts and joint commercialization plans. Reported outcomes included faster time to market and approximately 25 percent faster technology delivery, outcomes that were attributed to the combined managed services, automation and centralized shared workplace operations.
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