List of Accesso TE2 Customers
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Since 2010, our global team of researchers has been studying Accesso TE2 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Accesso TE2 for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Accesso TE2 for Customer Experience include: Carnival Corporation, a United States based Leisure and Hospitality organisation with 115000 employees and revenues of $25.02 billion, Merlin Entertainments, a United Kingdom based Leisure and Hospitality organisation with 30000 employees and revenues of $2.70 billion, Alterra Mountain Company, a United States based Professional Services organisation with 20000 employees and revenues of $1.70 billion and many others.
Contact us if you need a completed and verified list of companies using Accesso TE2, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alterra Mountain Company | Professional Services | 20000 | $1.7B | United States | Accesso | Accesso TE2 | Customer Experience | 2021 | n/a |
In 2021, Alterra Mountain Company deployed Accesso TE2 to power the Ikon Pass mobile experience, categorized as "". The rollout was announced live in 2021 and targeted guest-facing mobile channels across multiple North American ski destinations.
Accesso TE2 was implemented to enable mobile food and beverage ordering and restaurant arrival booking while delivering guest app personalization and centralized guest profile linkage. Accesso TE2 was configured to associate purchase transactions and order histories with Alterra’s central guest profiles, supporting in-app commerce workflows and personalized content delivery.
Operational coverage focused on Ikon Pass mobile functionality and mobile F&B services at multiple Alterra resort sites in North America, impacting guest experience, mobile commerce, and on-site restaurant operations. Module usage described in this narrative is inferred from the vendor press release announcing the expanded partnership and the implementation status reported as live in 2021, and the deployment emphasized governance around profile-linked purchases and app-level personalization to improve guest convenience.
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Carnival Corporation | Leisure and Hospitality | 115000 | $25.0B | United States | Accesso | Accesso TE2 | Customer Experience | 2017 | n/a |
In 2017, Carnival Corporation implemented Accesso TE2 as its customer experience and personalization platform, Apps Category . The deployment was applied across Carnival's cruise operations to enable personalized guest experiences and on-board marketing. Accesso TE2 is cited in Accesso's 2017 acquisition announcement of TE2 and Carnival is listed as a past client of The Experience Engine.
Configuration and usage focused on customer experience modules consistent with Accesso TE2 capabilities, including guest profiling, segmentation, campaign orchestration, and real-time personalization, inferred from vendor materials. Operational coverage emphasized on-board marketing workflows and guest engagement across cruise ship operations, affecting marketing, revenue management, and guest services. The implementation supported improved targeting and potential onboard revenue as noted in vendor communications.
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Merlin Entertainments | Leisure and Hospitality | 30000 | $2.7B | United Kingdom | Accesso | Accesso TE2 | Customer Experience | 2017 | n/a |
In 2017, Merlin Entertainments implemented Accesso TE2 to deliver personalized, real-time guest marketing and experience management across its attractions in the UK and globally. The implementation used Accesso TE2 within the Apps Category .
The deployment emphasized Accesso TE2 capabilities for personalization and guest experience management, including centralized guest profiling, segmentation and campaign orchestration, real-time offer delivery and in-visit experience orchestration. Configuration work centered on template-based campaign logic, rule-driven personalization and data-driven guest segments to support targeted messaging and dynamic offers at point of engagement.
Operational coverage spanned Merlin Entertainments attractions in the UK and extended to its global estate, supporting marketing, guest services and onsite commercial functions such as retail and food and beverage through coordinated guest engagement workflows. The solution was instrumented to operate against live guest events and touchpoints to enable real-time decisioning and personalized interactions across visits.
Governance adopted a centralized marketing orchestration model with localized configuration to allow attraction-level campaign adaptation while maintaining corporate approval workflows. Accesso TE2 served Merlin prior to and continued after the accesso acquisition, and the implementation was positioned to drive engagement and incremental spend through targeted, real-time guest experiences.
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Buyer Intent: Companies Evaluating Accesso TE2
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