List of Acefone API connect Customers
Kolkata, 700091,
India
Since 2010, our global team of researchers has been studying Acefone API connect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Acefone API connect for API Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Acefone API connect for API Management include: Uber, a United States based Transportation organisation with 31100 employees and revenues of $43.98 billion, Cipla, a India based Life Sciences organisation with 30313 employees and revenues of $3.08 billion, Godrej & Boyce, a India based Manufacturing organisation with 14000 employees and revenues of $1.55 billion, HomeLane, a India based Construction and Real Estate organisation with 3488 employees and revenues of $92.0 million and many others.
Contact us if you need a completed and verified list of companies using Acefone API connect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Acefone API connect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cipla | Life Sciences | 30313 | $3.1B | India | Acefone | Acefone API connect | API Management | 2019 | n/a |
In 2019, Cipla implemented Acefone API connect to expose API-driven voice and SMS capabilities for patient and healthcare communications in India, using the product as an API Management layer. The deployment emphasized programmable messaging endpoints to support outreach workflows and contact orchestration across patient engagement channels.
Acefone API connect was configured to deliver SMS and voice API functionality integrated into Cipla contact workflows and CRM-style systems, enabling automated outbound notifications and inbound message routing as part of outreach processes. Configuration scope included API endpoints for messaging, delivery status callbacks, and webhook-driven event flows that connect communications to operational contact records.
Integrations focused on embedding messaging logic within Cipla outreach and patient support processes across India, aligning with business functions such as patient support, field engagement, and medical affairs. The implementation used standard API Management constructs to centralize messaging capability and to present a programmatic interface for internal applications and contact workflows.
Governance and operational control were organized around API access and consumption policies to manage who could invoke voice and SMS endpoints, and around routing conventions to attach messaging events to patient contact records. The narrative aligns Cipla Acefone API connect API Management deployment with enterprise messaging orchestration for patient and healthcare outreach.
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Godrej & Boyce | Manufacturing | 14000 | $1.6B | India | Acefone | Acefone API connect | API Management | 2019 | n/a |
In 2019, Godrej & Boyce implemented Acefone API connect within the API Management category. The company appears on Acefone's published customer list, and the deployment leveraged Acefone's cloud telephony and API capabilities to improve customer service, sales outreach, and internal communications across India. Acefone API connect is described in vendor materials as offering programmable voice and SMS APIs alongside contact-center integration capabilities.
The implementation used an API-first, cloud-hosted architecture to expose voice APIs and SMS APIs for consumption by contact-center platforms and internal sales and service tooling. Functional modules inferred from vendor documentation include contact-center integration and programmable messaging and voice endpoints provisioned through Acefone API connect, enabling API-based call routing and messaging workflows for Godrej & Boyce's India operations.
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HomeLane | Construction and Real Estate | 3488 | $92M | India | Acefone | Acefone API connect | API Management | 2024 | n/a |
In 2024 HomeLane implemented Acefone API connect to modernize its high-volume pre-sales contact center and outbound dialer operations across India, classifying the project under Contact Center and Outbound Dialer. The deployment targeted CRM-connected outreach workflows used by pre-sales teams, with the stated objective of improving agent productivity and call connectivity in a national operational footprint.
Acefone API connect was configured as the telephony API layer that orchestrates click-to-call and outbound dialer sessions, providing call session control, agent call-presence signaling, and CRM call logging consistent with Contact Center and Outbound Dialer capabilities. Configuration work focused on embedding API-driven click-to-call links within CRM workflows, standardizing outbound dialing logic, and instrumenting call metadata to feed agent interfaces for faster disposition and follow up.
Integrations centered on a CRM linkage for outreach and call record synchronization, enabling agents to originate outbound calls directly from CRM records and to capture call outcomes back into sales workflows. The implementation was scoped to pre-sales contact center operations across India, aligning telephony session management with sales outreach processes and agent desktop interactions.
Operational governance included staged rollout and agent onboarding to the new click-to-call and dialer flows, and monitoring of call connectivity and agent handling as primary operational metrics. The case study reports outcomes including 3x agent productivity and 1.8x increased call connectivity after the Acefone API connect implementation, reflecting measurable improvements in outreach effectiveness for HomeLane's pre-sales organization.
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Transportation | 31100 | $44.0B | United States | Acefone | Acefone API connect | API Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating Acefone API connect
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