List of ACI Worldwide BASE24 Customers
ACI Worldwide
6060 Coventry Drive,
Elkhorn, 68022, NE,
United States
Elkhorn, 68022, NE,
United States
1 402-390-7600
Professional Services
3103
$1.6B
Since 2010, our global team of researchers has been studying ACI Worldwide BASE24 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ACI Worldwide BASE24 for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ACI Worldwide BASE24 for Payment Processing include: Golden 1 Credit Union, a United States based Banking and Financial Services organisation with 2000 employees and revenues of $888.0 million, TD Merchant Solutions, a Canada based Banking and Financial Services organisation with 1000 employees and revenues of $500.0 million, SchoolsFirst FCU, a United States based Banking and Financial Services organisation with 2300 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using ACI Worldwide BASE24, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ACI Worldwide BASE24 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Golden 1 Credit Union | Banking and Financial Services | 2000 | $888M | United States | ACI Worldwide | ACI Worldwide BASE24 | Payment Processing | 1998 | n/a |
In 1998, Golden 1 Credit Union implemented ACI Worldwide BASE24. The deployment targeted the "" Apps Category and was initiated because NonStop NS2200 systems had reached end of life and end of support, and historical disaster recovery concepts were assessed as inadequate.
The implementation focused on a NonStop system upgrade with an explicit business continuity redesign, moving to production at both Sacramento datacenters so that one site operated as Production Active while the other acted as Production Backup. ACI Worldwide BASE24 was run across all three NonStop systems to unify card processing workloads and to address stale data conditions in Cardholder and Balance files.
Functional changes implemented alongside ACI Worldwide BASE24 included centralization of cardholder and balance file processing, elimination of the in house file transmission method, and replacement of an expensive performance monitoring approach. Technical workstreams centered on configuring BASE24 to operate in a multi node NonStop topology, ensuring file synchronization across nodes, and converting file transmission workflows to the new platform.
Governance and operational restructuring emphasized formalized business continuity procedures and a new production/backup operating model across Sacramento datacenters, aligned with card operations and IT systems management. The project agenda explicitly targeted resolution of stale data for cardholder and balance records, modernization of transmission processes, and replacement of existing performance monitoring tooling.
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SchoolsFirst FCU | Banking and Financial Services | 2300 | $300M | United States | ACI Worldwide | ACI Worldwide BASE24 | Payment Processing | 2000 | n/a |
In 2000, SchoolsFirst FCU implemented ACI Worldwide BASE24 for Payment Processing, establishing a central transaction switching capability to support card authorization and settlement workflows. The deployment used the BASE24-EPS variant on HP NonStop hardware, reflecting an operational architecture optimized for high availability and continuous transaction processing across SchoolsFirst FCU payment channels.
The ACI Worldwide BASE24 implementation was configured to handle core transaction switching, authorization routing, and settlement batch processing, with engineering emphasis on SQL Server database design and TSQL development. SchoolsFirst FCU staffed senior software developers with BASE24-EPS expertise to design, code, test, debug, and document complex application logic, and to create engineering specifications for new software components and interface adaptations.
Integrations and operational support referenced in internal staffing and role requirements included work against HP NonStop platform operations, ACI PRM for proactive risk management knowledge, and Microsoft development toolchains such as Visual Studio and Team Foundation Server. Operational coverage centered on payments operations, card services, and risk and compliance functions within the United States organization, with developers coordinating technical solutions directly with business partners and project managers.
Governance for the implementation included adherence to regulatory compliance and BSA regulations, formalized training expectations, and a structured software development lifecycle using Agile and SCRUM practices. Technical leadership responsibilities documented in hiring notes indicate ongoing coordination of multiunit projects, mentoring of development staff, and responsibility for development status reporting, test orchestration, and production readiness activities for the ACI Worldwide BASE24 Payment Processing environment.
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TD Merchant Solutions | Banking and Financial Services | 1000 | $500M | Canada | ACI Worldwide | ACI Worldwide BASE24 | Payment Processing | 2017 | n/a |
In 2017, TD Merchant Solutions implemented ACI Worldwide BASE24 in the Apps Category . The deployment established ACI Worldwide BASE24 as the core transaction switching and service incident platform supporting merchant equipment installation, transaction monitoring, and operational ticketing for TD Merchant Solutions in Canada.
The implementation emphasized daily operational configuration and synchronization, maintaining daily updates of ACI Worldwide BASE24 and the merchant terminal management system, TMS. Functional capabilities centered on transaction processing visibility, monitoring of service calls, creation and dispatch of work orders, and maintaining ticket records tied to equipment installation activities.
Integrations and operational coverage included sustained synchronization with TMS, coordination with internal departments for installation deadlines, and a vendor dispatch model where service calls and work orders were assigned to relevant vendors and monitored through the BASE24 and TMS workflow. The operational scope spanned field operations handling merchant equipment installations, the service desk managing incident intake, and vendor channels executing on-site service.
Governance and process controls were embedded into the rollout, requiring change activities to be scheduled to minimize business risk, daily updates to Base24 and TMS to be maintained, follow-up procedures for service calls outside TD's service level agreement, and review of closure requests for accuracy before closing. ACI Worldwide BASE24 functioned as the authoritative system for work order monitoring and service call lifecycle management within TD Merchant Solutions.
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Buyer Intent: Companies Evaluating ACI Worldwide BASE24
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ACI Worldwide BASE24. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ACI Worldwide BASE24 for Payment Processing include:
- Worldpay, a United States based Professional Services organization with 8500 Employees
- India.Gov.In, a India based Government company with 500 Employees
- Merck Group, a Germany based Life Sciences organization with 62557 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ACI Worldwide BASE24 Coverage
ACI Worldwide BASE24 is a Payment Processing solution from ACI Worldwide.
Companies worldwide use ACI Worldwide BASE24, from small firms to large enterprises across 21+ industries.
Organizations such as Golden 1 Credit Union, TD Merchant Solutions and SchoolsFirst FCU are recorded users of
ACI Worldwide BASE24 for Payment Processing.
Companies using ACI Worldwide BASE24 are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using ACI Worldwide BASE24 are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ACI Worldwide BASE24 across Americas, EMEA, and APAC.
Companies using ACI Worldwide BASE24 range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.
Customers of ACI Worldwide BASE24 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ACI Worldwide BASE24 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.