List of Ackroo Advanced Customer Engagement Customers
Hamilton, L8E 5R9, ON,
Canada
Since 2010, our global team of researchers has been studying Ackroo Advanced Customer Engagement customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ackroo Advanced Customer Engagement for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ackroo Advanced Customer Engagement for Customer Engagement include: Bean Around the World Canada, a Canada based Retail organisation with 300 employees and revenues of $20.0 million, Espace Skins Montreal Canada, a Canada based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Ackroo Advanced Customer Engagement, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ackroo Advanced Customer Engagement customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bean Around the World Canada | Retail | 300 | $20M | Canada | Ackroo | Ackroo Advanced Customer Engagement | Customer Engagement | 2011 | n/a |
In 2011, Bean Around the World Canada implemented Ackroo Advanced Customer Engagement, in the category, to centralize gift and loyalty across its branded cafés. The rollout covered 21 cafés in the Vancouver market and replaced paper punch cards with a plastic card program that achieved 63,000 cards in circulation and a reported 44% year over year customer growth rate.
The implementation configured Ackroo Advanced Customer Engagement to operate as a centralized loyalty and customer engagement system, delivering cross-location earning and redemption capabilities and centralized account management. Functional capabilities emphasized a unified gift and loyalty ledger, customer account tracking, and consolidated reporting and reconciliation for multi-site operations, with behavior consistent with a separate virtual wallet per customer account.
Operational scope focused on front-of-house loyalty enrollment and back-office reconciliation across all 21 cafés, supporting adoption and program administration at the store level and at a central operations node. The deployment reinforced program governance by consolidating transaction records and simplifying reporting flows used by store managers and corporate operations teams.
Program outcomes documented in the case include widespread program adoption across the café footprint and stated improvements in reporting, reconciliation, and customer growth, tied directly to the Ackroo Advanced Customer Engagement deployment at Bean Around the World Canada.
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Espace Skins Montreal Canada | Healthcare | 10 | $1M | Canada | Ackroo | Ackroo Advanced Customer Engagement | Customer Engagement | 2016 | n/a |
Espace Skins Montréal implemented Ackroo Advanced Customer Engagement in 2016 to deploy a cash-back loyalty program for returning clinic clients in Montreal, Canada. The implementation targeted member retention and repeat visits, and the case study notes the program has been in continuous production for 8+ years.
Ackroo Advanced Customer Engagement was configured as a CRM/loyalty solution with an explicit cash-back loyalty module and a branded mobile app to support digital membership enrollment, reward accrual, and redemption workflows. Functional capabilities implemented included member account management, loyalty transaction processing, and mobile app–based customer engagement tied to clinic service purchases.
Operational scope focused on clinic-level client engagement in Montreal and impacted front-desk client services and marketing functions responsible for member acquisition and communications. Deployment was fully digital via the branded mobile app, making mobile membership and digital reward redemption primary channels for ongoing customer interactions.
The implementation produced outcome signals documented in the case study, including an 88% increase in loyalty transactions and members spending approximately 45% more than non-members. Governance details reported center on ongoing digital program operation and member lifecycle management driven by the Ackroo cash-back loyalty module within the Ackroo Advanced Customer Engagement application.
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