List of Acoustic Connect Customers
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Since 2010, our global team of researchers has been studying Acoustic Connect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Acoustic Connect for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Acoustic Connect for Customer Engagement include: MyState Bank Limited, a Australia based Banking and Financial Services organisation with 400 employees and revenues of $150.0 million, Australian Grand Prix, a Australia based Leisure and Hospitality organisation with 160 employees and revenues of $80.0 million, SOLT, a United Kingdom based Non Profit organisation with 80 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Acoustic Connect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Acoustic Connect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Australian Grand Prix | Leisure and Hospitality | 160 | $80M | Australia | Acoustic | Acoustic Connect | Customer Engagement | 2023 | n/a |
In 2023, the Australian Grand Prix Corporation implemented Acoustic Connect, Acoustic’s customer engagement platform. Acoustic Connect was adopted as the Customer Engagement solution to unify fragmented fan data and to support event marketing activities across Australia.
The implementation emphasized data unification, campaign automation, advanced segmentation, and reporting. Acoustic Connect was configured to consolidate fan identifiers into unified audience profiles, enable automated campaign orchestration, and deliver segment-based reporting and analytics for marketing operations.
Operational coverage focused on event marketing teams responsible for ticketing outreach and promotional campaigns, where centralized segmentation and automated campaign workflows produced faster campaign turnaround and better measurement. Governance was organized around shared audience profiles and standardized reporting, aligning campaign build workflows with measurement and segmentation practices.
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MyState Bank Limited | Banking and Financial Services | 400 | $150M | Australia | Acoustic | Acoustic Connect | Customer Engagement | 2023 | n/a |
In 2023, MyState Bank Limited implemented Acoustic Connect to modernize email automation and customer marketing across Tasmania and Australia. MyState Bank Limited implemented Acoustic Connect for Customer Engagement to support marketing and customer communications functions and to provide self-service campaign controls to business users.
The deployment emphasized email automation and campaign orchestration within Acoustic Connect, configuring audience segmentation, campaign scheduling, automated triggers and onboarding journey templates. Acoustic Connect was provisioned to enable self-service segmentation and lifecycle messaging, reducing manual campaign assembly and centralizing campaign assets and templates for marketing teams.
Operational rollout covered marketing, customer communications and operations in Tasmania with extension across Australia, shifting campaign execution from IT-dependent processes to marketing-owned workflows. The implementation reduced recurring data requests to IT by ~70 percent, indicating substantial adoption of self-service segmentation and data access for campaign teams.
Acoustic's case study hosted under Acoustic Connect resources documents that campaign volume doubled and the program achieved a 76 percent engagement rate, while improving onboarding journeys and overall operational efficiency. These outcomes reflect the Customer Engagement orientation of Acoustic Connect and its role in automating onboarding journeys and accelerating campaign throughput at MyState Bank Limited.
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SOLT | Non Profit | 80 | $20M | United Kingdom | Acoustic | Acoustic Connect | Customer Engagement | 2024 | n/a |
In 2024, SOLT implemented Acoustic Connect, an application in the Customer Engagement category, to centralize audience data and to run email and cross channel marketing. The Society of London Theatre began the migration in November 2024 with a focus on unifying audience records and shortening campaign provisioning cycles.
Acoustic Connect was configured to support campaign orchestration, audience segmentation, email delivery, cross channel workflows, and reporting, aligning platform capabilities with marketing operations. Acoustic professional services supported onboarding and analytics during the implementation, and the Acoustic case study records module usage as Acoustic Connect.
The rollout produced several live campaigns within about a month, demonstrating a rapid path to production for programmatic audience engagement. Operational coverage centered on marketing and audience engagement functions, with governance activities emphasizing onboarding, analytics configuration, and standardized campaign workflows.
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