AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of ActiveCampaign Sales CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Contalink Mexico Professional Services 30 $5M Mexico ActiveCampaign ActiveCampaign Sales CRM Sales Automation,CRM 2023 n/a
In 2023, Contalink Mexico implemented ActiveCampaign Sales CRM in a sales-automation/CRM-focused deployment to centralize lead handling for customer acquisition and sales workflows. The deployment targeted the firm’s professional services sales function across Mexico and focused on inbound lead intake, profiling, and assignment. ActiveCampaign Sales CRM was configured to use ActiveCampaign WhatsApp Messaging together with automation Flows and the inbox features to orchestrate automated lead profiling and assignment and to provision a multi agent inbox for shared handling and follow-up. Flows were constructed to capture lead attributes from WhatsApp conversations, apply profiling rules and tags, and route leads into agent queues to enable fast first responses and coordinated follow-up. Operational coverage centered on sales and acquisition teams in Mexico, with sales agents and account managers using the multi agent inbox as the central point for conversational engagement and handoffs. The implementation relied on ActiveCampaign Sales CRM native messaging and automation capabilities to make WhatsApp a primary capture channel and to consolidate lead state inside the CRM. Governance changes included standardized inbox triage, defined profiling rules inside automation Flows, and automated assignment to agent queues to ensure consistent handoffs across teams. Contalink reported outcomes within four months, with a 75% faster response time and a 50% increase in conversion rate tied to the ActiveCampaign flows and inbox features. Ongoing operations focus on maintaining flow rules and inbox routing to preserve acquisition workflow consistency.
Paperbell Coaching Software Professional Services 10 $1M United Kingdom ActiveCampaign ActiveCampaign Sales CRM Sales Automation,CRM 2020 n/a
In 2020, Paperbell Coaching Software implemented ActiveCampaign Sales CRM as its core CRM and automation engine. The ActiveCampaign Sales CRM implementation, categorized as Sales CRM, was deployed to personalize customer journeys, support CRM and sales automation for the UK-based SaaS platform, and to drive subscriber acquisition at scale; the case study explicitly references ActiveCampaign’s CRM usage to support many US-based customers while Paperbell is UK-based. Configuration emphasized contact and lifecycle management, email campaign orchestration, automated tagging and segmentation, and sales pipeline automation using capabilities typical of Sales CRM platforms. The implementation served marketing and sales functions within Paperbell, positioning ActiveCampaign Sales CRM as the central engine for subscriber onboarding and retention workflows, and enforcing standardized automation sequences to ensure consistent journey personalization and email attribution tracking. The environment supports approximately 2,500 new subscribers per month and underpins revenue growth attributed to email according to the customer case study.
Southern Orthodontic Partners Healthcare 250 $30M United States ActiveCampaign ActiveCampaign Sales CRM Sales Automation,CRM 2023 n/a
In 2023, Southern Orthodontic Partners implemented ActiveCampaign Sales CRM to centralize CRM and automate lead follow-ups across multiple practices in the United States. The deployment used ActiveCampaign Sales CRM as a CRM/sales-automation deployment supporting patient acquisition and operational oversight, consolidating contact records, standardizing lead queues, and centralizing practice-level operational visibility. The implementation configured core Sales CRM functionality and automated follow-up sequences to standardize capture-to-contact workflows and recapture dormant prospects, with centralized automations driving consistent response behavior across sites. Rollout covered multiple practice locations and enabled practice managers and patient acquisition teams to operate from a unified CRM, and the case study reports an 87% response rate within 24 hours and recapture of 6% of lost leads.
Travellers Aid Australia Non Profit 50 $5M Australia ActiveCampaign ActiveCampaign Sales CRM Sales Automation,CRM 2017 n/a
In 2017 Travellers Aid Australia implemented ActiveCampaign Sales CRM as a front-line contact and outreach system. The deployment was operated in a small nonprofit environment of approximately 50 employees and was actively used by an Administration Assistant between 2017 and 2019 for day to day CRM operations. The ActiveCampaign Sales CRM implementation focused on core Sales Automation,CRM capabilities including contact and list management, email campaign configuration, automated follow up sequences, and template driven communications. Configuration work performed by staff included setting up campaign templates and CRM records, maintaining contact data entry, and operating campaign workflows consistent with small nonprofit constituent management. The CRM was used alongside other operational tooling noted in administrative duties, including Receipt Bank for receipt capture, PandaDoc for document template setups for bookkeepers, and WordPress for website administration and temporary pages. ActiveCampaign Sales CRM was employed in tandem with website forms and social media outreach to consolidate contact and outreach activity, supporting fundraising and volunteer coordination workflows. Governance and process changes were pragmatic and role based, with administrative staff responsible for ongoing data entry, document template maintenance, and campaign execution. The implementation emphasized operational hygiene, template standardization, and staff driven workflow ownership rather than centralized IT governance.
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FAQ - APPS RUN THE WORLD ActiveCampaign Sales CRM Coverage

ActiveCampaign Sales CRM is a Sales Automation, CRM solution from ActiveCampaign.

Companies worldwide use ActiveCampaign Sales CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Southern Orthodontic Partners, Travellers Aid Australia, Contalink Mexico and Paperbell Coaching Software are recorded users of ActiveCampaign Sales CRM for Sales Automation, CRM.

Companies using ActiveCampaign Sales CRM are most concentrated in Healthcare, Non Profit and Professional Services, with adoption spanning over 21 industries.

Companies using ActiveCampaign Sales CRM are most concentrated in United States, Australia and Mexico, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ActiveCampaign Sales CRM across Americas, EMEA, and APAC.

Companies using ActiveCampaign Sales CRM range from small businesses with 0-100 employees - 75%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of ActiveCampaign Sales CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ActiveCampaign Sales CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Sales Automation, CRM.