List of Adobe Experience Manager Guides Customers
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Since 2010, our global team of researchers has been studying Adobe Experience Manager Guides customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Adobe Experience Manager Guides for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Adobe Experience Manager Guides for Content Management include: Palo Alto Networks, a United States based Professional Services organisation with 15289 employees and revenues of $8.03 billion, Ciena, a United States based Manufacturing organisation with 8657 employees and revenues of $4.01 billion, Briggs & Stratton, a United States based Manufacturing organisation with 5200 employees and revenues of $1.90 billion and many others.
Contact us if you need a completed and verified list of companies using Adobe Experience Manager Guides, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Adobe Experience Manager Guides customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Briggs & Stratton | Manufacturing | 5200 | $1.9B | United States | Adobe Systems | Adobe Experience Manager Guides | Content Management | 2021 | n/a | In 2021, Briggs & Stratton deployed Adobe Experience Manager Guides to manage DITA content for service and operator manuals and to enable single-source publishing to web and PDF. The implementation centralized technical authoring in Adobe Experience Manager Guides, establishing a single DITA repository and publishing engine for the U.S. manufacturer. Configuration work emphasized structured content management, single-source publishing pipelines and translation workflow orchestration, with content models and templates optimized for multichannel output. Adobe Experience Manager Guides was configured to support topic-based authoring, validation and assembly of DITA topics and to produce both PDF and web help from the same source materials. Operational scope included technical documentation and translation operations, and migration activity moved roughly 90,000 pieces of content into Adobe Experience Manager Guides to accelerate multichannel publishing. The deployment streamlined translation workflows and established content packaging and export patterns to support localization batching and translation throughput. Governance changes created centralized content ownership, reuse governance and publishing approval gates, and the rollout was staged to protect authoring continuity while increasing reuse. Briggs & Stratton reported a roughly 25 percent reduction in translation costs and a 15 percent increase in content reuse within six months after implementation. | |
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Ciena | Manufacturing | 8657 | $4.0B | United States | Adobe Systems | Adobe Experience Manager Guides | Content Management | 2022 | n/a | In 2022, Ciena implemented Adobe Experience Manager Guides, Apps Category: , to centralize product documentation and unify structured authoring workflows. The U.S. deployment integrated Adobe Experience Manager Guides with FrameMaker to manage structured content and enable multi channel publishing across global product lines. Implementation emphasized centralized repositories, governance controls, and content reuse mechanisms, with configuration of content models and reuse libraries to support consistent technical documentation. The deployment manages approximately 31,000 assets and embedded FrameMaker authored source content into the guide management lifecycle, enabling topic based authoring and automated publishing pipelines for international audiences. Operational scope encompassed product documentation and publishing teams, aligning author workflows and version control to standardize output across regions. Governance changes formalized content ownership, reuse approval gates, and publishing cadence to improve author efficiency and translation readiness. The Ciena implementation drove a 147% increase in content reuse for a flagship product line, improving author efficiency and publish workflows for international audiences. These outcomes reflect increased reuse and the centralization of documentation using Adobe Experience Manager Guides. | |
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Palo Alto Networks | Professional Services | 15289 | $8.0B | United States | Adobe Systems | Adobe Experience Manager Guides | Content Management | 2021 | n/a | In 2021 Palo Alto Networks implemented Adobe Experience Manager Guides to centralize DITA-based technical documentation and integrate FrameMaker workflows for streamlined authoring and publishing. The Apps Category is . Adobe Experience Manager Guides was configured as a centralized DITA content repository and publishing engine, consolidating topic-based authoring, structured content management, and multi-channel publishing capabilities. The implementation integrated FrameMaker workflows to preserve authoring preferences while enabling automated content assembly and output generation, and it leveraged standard AEM Guides content models and publishing pipelines to accelerate documentation delivery. The deployment was executed from the United States and was designed to serve a global audience, providing a single-source content platform for technical documentation across product and support teams. Governance shifted toward centralized content governance and standardized DITA authoring workflows, with editorial controls and publishing pipelines to improve content velocity. The project delivered approximately 250 percent greater user reach and faster publication of thousands of pages, improving searchability and the speed of documentation updates. |
Buyer Intent: Companies Evaluating Adobe Experience Manager Guides
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