List of Adobe LiveCycle Customers
Adobe
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United States
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United States
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Professional Services
31360
$23.8B
Since 2010, our global team of researchers has been studying Adobe LiveCycle customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Adobe LiveCycle for Enterprise Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Adobe LiveCycle for Enterprise Content Management include: NedBank, a South Africa based Banking and Financial Services organisation with 25954 employees and revenues of $63.59 billion, CIMB Group, a Malaysia based Banking and Financial Services organisation with 33000 employees and revenues of $5.24 billion, The Aerospace Corporation, a United States based Aerospace and Defense organisation with 4800 employees and revenues of $1.80 billion, Marin County, a United States based Government organisation with 2000 employees and revenues of $1.10 billion, Investitionsbank Berlin, a Germany based Banking and Financial Services organisation with 839 employees and revenues of $545.0 million and many others.
Contact us if you need a completed and verified list of companies using Adobe LiveCycle, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Adobe LiveCycle customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CIMB Group | Banking and Financial Services | 33000 | $5.2B | Malaysia | Adobe Systems | Adobe LiveCycle | Enterprise Content Management | 2016 | n/a |
In 2016, CIMB Group deployed Adobe LiveCycle, Apps Category . The initial scope emphasized Smart Forms design with Adobe LiveCycle to provide intelligent form filling for customers and to support paperless initiatives across multiple business units. The implementation was applied in Kuala Lumpur as part of broader Investment Banking BPM COMET business process automation efforts. The deployment context included concurrent IBM BPM workstreams and RPA pilots.
Adobe LiveCycle configuration prioritized forms management and data capture workflows, with Smart Forms designed to drive web‑based form rendering and automated population. The project paired LiveCycle form templates with OCR capture capabilities using Abbyy and IBM Captive to convert scanned documents into structured data. Barcode ingestion was implemented for PDF417 2D barcodes, enabling scanners to convert barcode content into text fields for downstream processing.
Integrations were explicitly aligned with existing middleware and automation tools, connecting Adobe LiveCycle outputs into IBM BPM orchestrations, RPA routines, and SoapUI validated services used by investment banking workflows. The workstream referenced an IBM BPM migration from versions 7.5 and 8.5 to 8.6, indicating parallel modernization of process orchestration while LiveCycle handled front‑end form and document capture. A KPI capture solution was designed to surface hand‑to‑hand process metrics to a management dashboard for visibility.
Governance and solution design followed TOGAF principles and used Archimate for enterprise architecture artifacts, ensuring LiveCycle form models and integration touchpoints mapped to the bank’s target architecture. Process redesign emphasized removing rigid, time consuming manual steps by embedding form validation, automated data extraction, and workflow handoffs into IBM BPM. Release and rollout planning aligned form templates and OCR configurations with business unit acceptance criteria and the COMET automation roadmap.
The implementation produced explicit paperless solutions through the combined use of Adobe LiveCycle Smart Forms and OCR technology, reducing manual data entry in supported processes. The narrative reflects an enterprise deployment of Adobe LiveCycle integrated with IBM BPM, RPA, SoapUI, Abbyy OCR, and scanner‑based barcode capture within CIMB Group’s Investment Banking and other business units.
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Investitionsbank Berlin | Banking and Financial Services | 839 | $545M | Germany | Adobe Systems | Adobe LiveCycle | Enterprise Content Management | 2016 | eggs unimedia |
In 2016, Investitionsbank Berlin implemented Adobe Experience Manager Forms (AEM 6.2) to build a centralized ePortal for grant and loan applications. The engagement is categorized under Enterprise Content Management and positioned Adobe Experience Manager Forms as the core platform for form orchestration and content delivery.
The implementation focused on centralized form authoring and adaptive PDF generation, reducing form-creation cycle time to about five minutes through template-driven authoring and reuse. Configuration emphasized a single repository for form assets, server-side rendering for PDF outputs, and automated form rendering to support online application intake and back-office processing.
Integrations were explicitly implemented with SAP, the bank CRM, and KfW systems to automate data exchange and to link application intake with downstream loan and grant processing. The system integrator eggs unimedia participated in the deployment and integration work, supporting connections between AEM Forms and the bank s transactional systems.
Operationally the ePortal consolidated grant and loan application intake across Investitionsbank Berlin and its Germany-based workflows, with governance centered on centralized template management, role-based access to form creation, and standardized processing workflows. The case study reports that processing times were more than halved following the rollout, outcomes that were cited alongside the operational consolidation enabled by Adobe Experience Manager Forms (AEM 6.2).
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Marin County | Government | 2000 | $1.1B | United States | Adobe Systems | Adobe LiveCycle | Enterprise Content Management | 2019 | n/a |
In 2019 Marin County implemented Adobe Experience Manager Forms to deliver mobile-responsive, workflow-integrated citizen services across county departments in the United States. Apps Category:
The Adobe Experience Manager Forms implementation centralized online form authoring and delivery, using responsive form templates and adaptive rendering to support mobile access for public-facing interactions. Configuration work focused on form data capture, validation rules, and workflow orchestration to route submissions into inspection and complaint reporting processes, and the implementation documented the use of AEM Forms for mobile and workflow scenarios.
Operational coverage extended across multiple county departments responsible for inspections and citizen complaint intake, where forms were embedded into department workflows to streamline case initiation and routing. Governance emphasized template standardization, role-based form administration, and coordinated rollout across departmental owners, and the 2019 implementation was documented in an Adobe case study that reported improved mobile access, increased public engagement and streamlined workflows for inspections and complaint reporting.
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NedBank | Banking and Financial Services | 25954 | $63.6B | South Africa | Adobe Systems | Adobe LiveCycle | Enterprise Content Management | 2020 | n/a |
In 2020, NedBank implemented Adobe LiveCycle as part of an Enterprise Content Management initiative to rationalize online banking application forms across South Africa. Adobe customer success materials document a deployment of Adobe Experience Manager Forms to simplify and unify application forms and improve mobile form completion rates, and Adobe migration guidance infers that this program aligns with customers transitioning from Adobe LiveCycle to AEM Forms.
The implementation focused on form lifecycle capabilities typical of Enterprise Content Management, including centralized form authoring, responsive mobile rendering, template consolidation, and server-side form processing. Adobe Experience Manager Forms served as the functional vehicle for these capabilities, while Adobe LiveCycle is recorded in customer materials as the related Adobe application family in use during the program.
Operational coverage targeted online banking channels and mobile channels across South Africa, concentrating on managed application form templates and customer-facing completion flows. The deployment consolidated template management and standardized form rendering across web and mobile clients, reducing template fragmentation and simplifying ongoing content operations.
Governance and process changes centered on centralizing template ownership and reducing the catalog of managed templates, a shift documented in Adobe’s case study. The Adobe case study records a reduction in managed templates from approximately 224 to 38 and an increase in form completion rates from 33% to 80%, outcomes presented as results of the Adobe Experience Manager Forms implementation.
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The Aerospace Corporation | Aerospace and Defense | 4800 | $1.8B | United States | Adobe Systems | Adobe LiveCycle | Enterprise Content Management | 2019 | n/a |
In 2019 The Aerospace Corporation implemented Adobe LiveCycle as its Enterprise Content Management solution to standardize interactive forms and document workflows supporting HR, payroll, time capture, and engineering support functions. The Adobe LiveCycle deployment was positioned to centralize electronic form creation and distribution while aligning with existing SAP development and integration practices.
Adobe LiveCycle Designer was configured to produce interactive Adobe Forms and template libraries, handling form rendering, data capture, PDF generation, and automated routing. The implementation emphasized form-to-application data exchange, with form payloads designed to be consumed by SAP Fiori and SAPUI5 front ends and backed by ABAP-developed service logic.
Integration touchpoints included HR mini master records, time entry and time evaluation processes, and payroll interfaces with third-party payroll systems such as ADP, leveraging OData services and HANA-optimized data models for transactional and reporting flows. The architecture allowed extension and orchestration via SAP Business Technology Platform and provided hooks for downstream analytics where SAP Analytics Cloud could be consumed.
Operational governance followed agile delivery practices, including iterative requirements elicitation, user story refinement, comprehensive test planning and execution, formal cutover steps, and production deployment documentation. Implementation and ongoing maintenance activities required practitioners skilled in ABAP enhancements, Fiori/UI5 development, OData service design, and Adobe LiveCycle form lifecycle management, with personnel clearance requirements aligned to the organization’s security governance.
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FAQ - APPS RUN THE WORLD Adobe LiveCycle Coverage
Adobe LiveCycle is a Enterprise Content Management solution from Adobe Systems.
Companies worldwide use Adobe LiveCycle, from small firms to large enterprises across 21+ industries.
Organizations such as NedBank, CIMB Group, The Aerospace Corporation, Marin County and Investitionsbank Berlin are recorded users of
Adobe LiveCycle for Enterprise Content Management.
Companies using Adobe LiveCycle are most concentrated in Banking and Financial Services, Aerospace and Defense and Government, with adoption spanning over 21 industries.
Companies using Adobe LiveCycle are most concentrated in South Africa, Malaysia and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Adobe LiveCycle across Americas, EMEA, and APAC.
Companies using Adobe LiveCycle range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 40%.
Customers of Adobe LiveCycle include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Adobe LiveCycle customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Enterprise Content Management.