List of Agilysys Book4Time POS Customers
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United States
Since 2010, our global team of researchers has been studying Agilysys Book4Time POS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys Book4Time POS for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys Book4Time POS for Point Of Sale include: Turning Stone Resort Casino, a United States based Leisure and Hospitality organisation with 950 employees and revenues of $250.0 million, Borgata Hotel Casino, a United States based Leisure and Hospitality organisation with 5000 employees and revenues of $245.0 million, Four Seasons Canada, a Canada based Leisure and Hospitality organisation with 1200 employees and revenues of $200.0 million, Naples Grande Beach Resort, a United States based Leisure and Hospitality organisation with 220 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys Book4Time POS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Agilysys Book4Time POS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Borgata Hotel Casino | Leisure and Hospitality | 5000 | $245M | United States | Agilysys | Agilysys Book4Time POS | Point Of Sale | 2016 | n/a |
In 2016, Borgata Hotel Casino implemented Agilysys Book4Time POS to establish a secure, PCI-compliant spa booking and point of sale environment, Apps Category . The deployment centered on a property level implementation at this U.S. leisure and hospitality site, with the Agilysys Book4Time POS application used to consolidate spa appointment booking and on-premise payments workflows.
Configuration focused on spa POS functionality and integrated payment modules, with explicit use of gift card processing and point of sale transaction records. Agilysys Book4Time POS was configured to handle booking management, cashiering, and payment authorization flows, and the implementation emphasized PCI compliance for card handling in spa and retail checkouts.
The project integrated Agilysys Book4Time POS with Borgata hotel and casino systems to synchronize guest profiles and reservation data and to enable hotel/casino integrations for check-in and billing continuity. Operational coverage included spa operations and front desk interactions at the Borgata property, aligning booking, POS, and gift-card processing with existing hotel guest workflows.
Governance and rollout were described in the case study as focused on tight system integration and operational alignment rather than on a named prior platform. Borgata reported a roughly 30% reduction in check-in time for spa guests after the Agilysys Book4Time POS deployment, reflecting streamlined booking to payment processes and improved point of sale throughput.
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Four Seasons Canada | Leisure and Hospitality | 1200 | $200M | Canada | Agilysys | Agilysys Book4Time POS | Point Of Sale | 2012 | n/a |
In 2012, Four Seasons Canada implemented Agilysys Book4Time POS at Four Seasons Hotel Toronto to manage spa reservations, gift card processing, staff scheduling and central reporting, establishing property-level operational control for spa services. The deployment used Agilysys Book4Time POS as the core application for front-desk booking and point of sale workflows, embedding reservation and payment capture into the spa business function, and serving guest management needs for this Canadian property.
The implementation configured Book4Time to support CRM-related guest management and POS gift-card processes, with functional modules covering spa booking workflows, gift card issuance and redemption, staff rostering and consolidated reporting. Configuration emphasis was on booking cadence, payment processing at point of sale, and staff schedule alignment to service demand, reflecting typical POS and spa management capabilities within the POS category.
Operational coverage was limited to the Four Seasons Hotel Toronto spa, impacting guest services, spa operations and scheduling for spa staff, with central reporting used for property-level oversight. The case highlights improved staff productivity and enhanced guest personalization as outcomes of the Agilysys Book4Time POS implementation, without specifying quantified metrics.
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Naples Grande Beach Resort | Leisure and Hospitality | 220 | $35M | United States | Agilysys | Agilysys Book4Time POS | Point Of Sale | 2021 | n/a |
In 2021, Naples Grande Beach Resort implemented Agilysys Book4Time POS as its Point of Sale solution. The deployment targeted on-site retail operations at the Naples Grande Spa and Gift Shop, supporting a store environment staffed by three or more employees and handling approximately $20,000 per week in sales volume. The implementation established a single-property retail POS footprint to centralize transaction processing and daily store operations.
The Agilysys Book4Time POS implementation included core point of sale transaction processing, inventory tracking and ordering workflows, product-level counts for seasonal and vendor merchandise, and point-level sales reporting to support profit and loss monitoring. Configuration work focused on high-volume retail checkout flows, merchandising support for ongoing marketing campaigns, and role-based transaction and scheduling controls to reflect store manager and staff responsibilities. The full application name Agilysys Book4Time POS was used to align operational terminology with staff training and daily procedures.
Operational governance was managed through the Spa Retail Manager role, which owned recruiting, scheduling, staff development, store appearance, inventory accuracy, and monitoring of sales goals. Day-to-day use of Agilysys Book4Time POS supported the business functions of retail sales, inventory management, merchandising, employee scheduling, and basic financial oversight at the property level. The implementation narrative reflects a property-level Point of Sale deployment focused on organizing store workflows and enabling the Spa Retail Manager to run daily operations and profit and loss responsibilities.
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Leisure and Hospitality | 950 | $250M | United States | Agilysys | Agilysys Book4Time POS | Point Of Sale | 2013 | n/a |
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