List of Agilysys IG OnDemand Customers
Alpharetta, 30005, GA,
United States
Since 2010, our global team of researchers has been studying Agilysys IG OnDemand customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys IG OnDemand for Online Food Ordering System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys IG OnDemand for Online Food Ordering System include: Morongo Casino Resort & Spa, a United States based Leisure and Hospitality organisation with 3000 employees and revenues of $470.0 million, Town and Country Resort, a United States based Leisure and Hospitality organisation with 650 employees and revenues of $85.0 million, Halepuna Waikiki, a United States based Leisure and Hospitality organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys IG OnDemand, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Agilysys IG OnDemand customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Halepuna Waikiki | Leisure and Hospitality | 150 | $20M | United States | Agilysys | Agilysys IG OnDemand | Online Food Ordering System | 2021 | n/a |
In 2021, Halepuna Waikiki expanded its Agilysys relationship by deploying Agilysys IG OnDemand in the Food & Beverage Ordering category. The hotel added the cloud native SaaS contactless F&B ordering solution to complement its existing Agilysys InfoGenesis POS, extending guest self service capabilities for ordering and payment to support enhanced health and safety procedures.
Agilysys IG OnDemand was configured to deliver a guest facing order and pay experience accessible from phone, tablet, or laptop, enabling device agnostic ordering and integrated payment capture. The implementation emphasized online order capture, payment processing, and direct order routing into InfoGenesis POS to align with established kitchen and fulfillment workflows.
The deployment was provisioned as a cloud native SaaS service with operational coverage focused on property food and beverage functions including the hotel grab and go counter and front of house staff. Integration with InfoGenesis POS preserved centralized order management and allowed staff to continue fulfillment while enabling contactless collection and payment at point of pickup.
Governance changes centered on updating F&B workflows and staff procedures to support social distancing and contactless guest interactions, freeing staff to spend more time on personalized service. The hotel communicated outcomes of enhanced guest safety, streamlined ordering, and increased revenue opportunities as part of the IG OnDemand rollout.
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Morongo Casino Resort & Spa | Leisure and Hospitality | 3000 | $470M | United States | Agilysys | Agilysys IG OnDemand | Online Food Ordering System | 2022 | n/a |
Morongo Casino Resort & Spa implemented Agilysys IG OnDemand in 2022, Category . The deployment targeted the resort�s new all-you-can-eat concept The Marketplace by Fabio Viviani, embedding Agilysys self-service kiosk technology to let guests schedule and prepay dining by day, time, and guest count, and to redeem earned points and complimentary offers at the point of reservation. Agilysys IG OnDemand was selected to enable continuous 24/7 guest self-service for dining reservations and frictionless payment processing at the kiosk prior to seating.
The implementation configured self-service kiosk modules for reservation scheduling, prepaid payment capture, promotional and loyalty redemption, and text-based guest notifications for table readiness. Functionality was aligned with point-of-sale workflows to eliminate checkout processing at departure, and kiosks were instrumented to surface guest selections by station and time slot for downstream reporting. Agilysys IG OnDemand served as the front-end experience layer, while integration points captured transaction and loyalty data for the resort�s operational systems.
Data from the Agilysys IG OnDemand kiosks was integrated with Morongo�s end-to-end food and beverage systems and with property-level room, casino, and core property systems to enable guest spend analysis and consolidated transaction visibility. Operational coverage included the resort�s nine restaurant concepts and The Marketplace station model, and the integration extended to existing property management and point-of-sale environments already in use across the hotel, casino, spa, pool deck, and ancillary venues. The kiosk flow included automated text alerts to guests when reserved tables became available and a host-driven check-in step to complete seating.
Governance and rollout were managed by the Morongo technology team with configuration focused on guest convenience and on reallocating staff time to higher value service areas. Outcomes explicitly reported include an immediate increase in all-you-can-eat food and beverage revenue, reduced guest wait times at point of service, and reallocation of employee effort away from line management toward personalized guest service. The Agilysys IG OnDemand implementation directly supported operational goals for guest experience, queue management, and improved revenue capture at The Marketplace.
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Town and Country Resort | Leisure and Hospitality | 650 | $85M | United States | Agilysys | Agilysys IG OnDemand | Online Food Ordering System | 2020 | n/a |
In 2020, Town and Country Resort deployed Agilysys IG OnDemand, Apps Category: . The deployment targeted the resorts food and beverage operations and established a mobile first ordering and payment flow accessible via the public website, enabling guests to order and pay from their mobile phones.
Agilysys IG OnDemand was configured to provide touchless ordering and payment capabilities consistent with on demand ordering workflows, supporting menu presentation, order capture, and payment authorization through a web link. The implementation removed the need for telephone order taking and reduced extra labor for telephone operators, and it provided a contactless option important during the COVID era.
Operational coverage was limited to food and beverage departments, with the resort linking its website into the Infogenesis OnDemand ordering experience so guests could place and pay for orders remotely, not necessarily from property. Within the first week of adoption Town and Country generated $35,000 in additional food and beverage sales revenue.
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Buyer Intent: Companies Evaluating Agilysys IG OnDemand
- Mortenson, a United States based Construction and Real Estate organization with 6000 Employees
- Brigham Young University, a United States based Education company with 5000 Employees
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