List of Alibaba Cloud Customers
Alibaba
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Professional Services
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$137.3B
Since 2010, our global team of researchers has been studying Alibaba Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Alibaba Cloud for Application Hosting and Computing Services from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Alibaba Cloud for Application Hosting and Computing Services include: China Telecom Hong Kong, a Hong Kong based Communications organisation with 274172 employees and revenues of $54.37 billion, Erajaya Swasembada, a Indonesia based Retail organisation with 3950 employees and revenues of $3.31 billion, JNE Express, a Indonesia based Transportation organisation with 40000 employees and revenues of $3.00 billion, China Local Taxation Bureau, a China based Government organisation with 10000 employees and revenues of $2.00 billion, AirAsia, a Malaysia based Transportation organisation with 23000 employees and revenues of $838.0 million and many others.
Contact us if you need a completed and verified list of companies using Alibaba Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Alibaba Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adira Dinamika Multi Finance | Banking and Financial Services | 14358 | $472M | Indonesia | Alibaba | Alibaba Cloud | Application Hosting and Computing Services | 2021 | n/a |
In 2021, Adira Dinamika Multi Finance implemented Alibaba Cloud as a Cloud Infrastructure platform to host SAP S/4HANA ERP and HCM development environments and to modernize its IT foundation across Indonesia. The deployment was positioned to support Adira's network of 588 branches and to provide a scalable, hybrid cloud architecture that addresses compute, database, networking, and security needs.
The implementation centralizes core functional modules on Alibaba Cloud, using Elastic Compute Service for virtual servers and Server Load Balancer for distributed traffic handling and elastic scaling. Database and storage needs were provisioned with ApsaraDB RDS and Object Storage Service, and Web Application Firewall was deployed for on-cloud monitoring and malicious traffic protection. Express Connect was used to establish private connectivity and to secure network paths between cloud and on premises components.
Alibaba Cloud hosts the SAP S/4HANA development environments for both ERP and HCM, integrating application workloads with the cloud infrastructure stack to shorten provisioning cycles and improve processing times. The architecture emphasizes a hybrid model where on premises and cloud resources are orchestrated through dedicated networking and right fit instance selection for memory intensive workloads. Operational coverage is focused on finance and customer servicing functions across Adira's branch network and customer touch points in Indonesia.
Governance and rollout details highlight faster provisioning with environment spin up in less than two weeks, secured private connections via Express Connect, and SLAs that support cost effective resource consumption. Adira plans to continue leveraging Alibaba Cloud to maximize its business plan and maintain agility in serving its diverse customer base, while using cloud native products to standardize infrastructure operations and security controls.
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AirAsia | Transportation | 23000 | $838M | Malaysia | Alibaba | Alibaba Cloud | Application Hosting and Computing Services | 2015 | n/a |
AirAsia implemented Alibaba Cloud in 2015, Apps Category . The deployment was managed by the System Infrastructure engineering team based in Kuala Lumpur, with operational responsibilities for server provisioning, monitoring, security, backup, reporting and recovery across cloud and on-premises environments.
Configuration work included provisioning cloud servers on Alibaba Cloud alongside existing cloud footprints for Google, AWS and Azure, and coordination with physical VMware hosts. Functional modules supported by the implementation mirror the responsibilities of the infra team, including Microsoft platform services such as Active Directory, DNS and DHCP, data protection using Veeam and Actifio, and endpoint and server protection with Trend Micro, Deep Instinct and McAfee. Alibaba Cloud was used as a cloud server and infrastructure layer for these capabilities, with standard automation for provisioning, monitoring and backup orchestration.
Operational governance emphasized incident response to meet SLA requirements, vulnerability assessment, patching and system hardening processes as described by the System Infra Engineer role. Workflows covered lifecycle management from installation through recovery, and cross-platform interoperability between Alibaba Cloud instances, other public cloud providers and VMware-based physical servers was maintained by the team to support enterprise continuity and infrastructure hygiene.
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Australian Capital Equity | Banking and Financial Services | 40 | $7M | Australia | Alibaba | Alibaba Cloud | Application Hosting and Computing Services | 2015 | n/a |
In 2015, Australian Capital Equity implemented Alibaba Cloud to host its corporate website. The deployment places Alibaba Cloud in the Apps Category , serving the company’s public website and external web presence. Alibaba Cloud is the primary application platform provisioned for web delivery and infrastructure provisioning for the site.
The implementation provisioned cloud compute and object storage resources and applied content delivery and DNS configuration to serve web traffic and static assets, with platform configuration and access controls managed by the internal IT team. Operational scope was limited to the public website and associated web services, and governance centered on platform-level configuration management and security settings administered by company staff.
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China Local Taxation Bureau | Government | 10000 | $2.0B | China | Alibaba | Alibaba Cloud | Application Hosting and Computing Services | 2020 | n/a |
In 2020, China Local Taxation Bureau deployed Alibaba Cloud as its Application Hosting and Computing Services platform to underpin a national taxation big data platform. The Chinese State Taxation Administration reported it accomplished the big data platform for national taxation with the help of Alibaba Cloud, positioning the cloud infrastructure as the foundation for large scale tax data processing and analytics.
The implementation emphasized scalable compute and distributed storage to host extensive tax datasets, combined with big data processing pipelines for batch and streaming workloads. Alibaba Cloud provided platform-level orchestration, monitoring, and enterprise-grade security controls consistent with Application Hosting and Computing Services to support sustained processing of taxpayer information and analytics workloads.
Operational coverage included consolidation of tax data flows between local taxation bureaus and the national tax administration, enabling ingestion, processing, and consolidated analytics for tax filing and compliance functions. The deployment standardized infrastructure provisioning, workload scheduling, and centralized logging to support interoperable data pipelines across departments involved in taxation administration.
Governance focused on centralized data governance, standardized reporting processes, and role based access controls to manage sensitive taxpayer data across jurisdictions. The narrative documents an infrastructure-centric deployment of Alibaba Cloud as Application Hosting and Computing Services for tax data processing and operational consolidation rather than detailing application layer changes.
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China Telecom Hong Kong | Communications | 274172 | $54.4B | Hong Kong | Alibaba | Alibaba Cloud | Application Hosting and Computing Services | 2016 | n/a |
In 2016, China Telecom Hong Kong implemented Alibaba Cloud as its Application Hosting and Computing Services platform under a comprehensive strategic partnership with Alibaba Group. The implementation was positioned to support cooperation across e-commerce, basic network and security, cloud computing, payment, rural channels, internet of things and government procurement as defined by the partnership agreement.
Technical deployment centered on core cloud capabilities, with Alibaba Cloud providing elastic compute, scalable object storage, virtual networking and cloud security services to host customer-facing e-commerce workloads and internal IT services. The configuration emphasized multi-tenant cloud infrastructure, orchestration and platform services to enable rapid provisioning and standardized operational templates for application hosting and computing.
Operational integration tied Alibaba Cloud to China Telecom Hong Kong business functions including enterprise IT, network operations, customer-facing e-commerce channels and payment processing initiatives, plus IoT device data ingestion and government procurement workloads as specified in the partnership. The deployment served Hong Kong operations and aligned cloud-hosted services with the carrier’s basic network and security programs.
Governance and rollout were framed as a joint commercial and technical cooperation, with China Telecom Hong Kong and Alibaba Group coordinating security controls, procurement processes and phased service activation across e-commerce and network projects. Alibaba Cloud was explicitly used as the cloud platform to centralize application hosting and computing services while aligning operational governance to the partnership’s multi-domain objectives.
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Transportation | 1500 | $500M | Indonesia | Alibaba | Alibaba Cloud | Application Hosting and Computing Services | 2021 | n/a |
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Non Profit | 330 | $62M | Senegal | Alibaba | Alibaba Cloud | Application Hosting and Computing Services | 2025 | n/a |
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Automotive | 500 | $150M | Indonesia | Alibaba | Alibaba Cloud | Application Hosting and Computing Services | 2019 | n/a |
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Retail | 3950 | $3.3B | Indonesia | Alibaba | Alibaba Cloud | Application Hosting and Computing Services | 2018 | n/a |
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Professional Services | 2000 | $290M | United States | Alibaba | Alibaba Cloud | Application Hosting and Computing Services | 2020 | n/a |
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Buyer Intent: Companies Evaluating Alibaba Cloud
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Alibaba Cloud. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Alibaba Cloud for Application Hosting and Computing Services include:
- Chulalongkorn University, a Thailand based Education organization with 8000 Employees
- Hong Kong Baptist University, a China based Education company with 3800 Employees
- Onelab, a Sweden based Leisure and Hospitality organization with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Alibaba Cloud Coverage
Alibaba Cloud is a Application Hosting and Computing Services solution from Alibaba.
Companies worldwide use Alibaba Cloud, from small firms to large enterprises across 21+ industries.
Organizations such as China Telecom Hong Kong, Erajaya Swasembada, JNE Express, China Local Taxation Bureau and AirAsia are recorded users of
Alibaba Cloud for Application Hosting and Computing Services.
Companies using Alibaba Cloud are most concentrated in Communications, Retail and Transportation, with adoption spanning over 21 industries.
Companies using Alibaba Cloud are most concentrated in Hong Kong, Indonesia and China, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Alibaba Cloud across Americas, EMEA, and APAC.
Companies using Alibaba Cloud range from small businesses with 0-100 employees - 13.33%, to mid-sized firms with 101-1,000 employees - 26.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 26.67%.
Customers of Alibaba Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Alibaba Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Application Hosting and Computing Services.