List of Amadeus Altea NDC Customers

Amadeus

Salvador de Madariaga 1,
Madrid, 28027,
Spain

https://www.amadeus.com/

34 91 582 0100

Professional Services

20643

$6.8B

Since 2010, our global team of researchers has been studying Amadeus Altea NDC customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Amadeus Altea NDC for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Amadeus Altea NDC for Reservation and Booking Management include: Cathay Pacific, a Hong Kong based Transportation organisation with 30100 employees and revenues of $13.30 billion, Malaysia Airlines, a Malaysia based Transportation organisation with 12000 employees and revenues of $3.00 billion, Vietnam Airlines, a Vietnam based Transportation organisation with 5626 employees and revenues of $357.0 million, Uniglobe Travel Netherlands, a Netherlands based Professional Services organisation with 250 employees and revenues of $30.0 million and many others.

Contact us if you need a completed and verified list of companies using Amadeus Altea NDC, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Amadeus Altea NDC customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Cathay Pacific	Transportation	30100	$13.3B	Hong Kong	Amadeus IT Group	Amadeus Altea NDC	Reservation and Booking Management	2024	n/a	In 2024, Cathay Pacific implemented Amadeus Altea NDC, Apps Category . The expanded partnership with Amadeus extends the airline’s technology footprint and is explicitly framed to accelerate its NDC journey and make Cathay Pacific’s NDC-sourced content available to travel sellers across the globe in a phased approach. The program is described as supporting enhanced retail capabilities and offering customers increased flexibility and choice. Amadeus Altea NDC provides end-to-end NDC shopping, booking and servicing flows, and the implementation centers on NDC offer creation, distribution and servicing workflows to create a differentiated traveler experience. The deployment scope also includes continued use of Amadeus Revenue Accounting and Passenger Recovery capabilities, indicating combined commercial and post‑travel financial controls alongside offer retailing functionality. Operational integration preserves the carrier’s use of the Altéa Passenger Service System PSS to manage reservations, inventory, ticketing, departure control and disruption management, maintaining consistency between direct and indirect channels. The phased rollout to travel sellers globally implies staged channel enablement and coordinated cataloging of NDC content for third party distribution. Governance and workflow changes are positioned around Cathay Pacific’s retailing and sales distribution teams, with collaboration between commercial and technology stakeholders to curate diverse, customized products while maintaining reliability in delivery. Cathay Pacific’s use of Amadeus Altea NDC together with Altéa PSS components centralizes offer orchestration and servicing workflows, supporting the airline’s stated retail strategy and global distribution objectives.
Malaysia Airlines	Transportation	12000	$3.0B	Malaysia	Amadeus IT Group	Amadeus Altea NDC	Reservation and Booking Management	2016	n/a	In 2016 Malaysia Airlines selected Amadeus Altea NDC as its PSS, initiating a move away from SITA Horizon with no formal migration dates announced. Industry observers project the operational cutover to occur in 2017 or mid-2018, placing the likely migration beyond the term of the existing SITA agreement. The Amadeus Altea NDC implementation centers on core Passenger Service System capabilities consistent with a PSS, including centralized reservations and inventory management, departure control and NDC-enabled distribution and merchandising functionality. Configuration and productization work is expected to focus on standardizing fare and ancillary merchandising workflows and aligning booking and check-in processes to Amadeus Altea NDC. Operational scope described in planning covers commercial, reservations, distribution and ground operations teams, with the PSS positioned as the primary system for passenger servicing and channel distribution. Malaysia Airlines Amadeus Altea NDC PSS will be the authoritative platform for passenger records and distribution orchestration across the airline’s commercial functions. The decision has material competitive implications for SITA, T2RL reporting characterizes the loss as a significant setback to SITA’s passenger services business and suggests SITA may need to consider strategic options including a sale of the business. T2RL estimates SITA has invested between $200 million and $250 million to date against an original board estimate of $100 to $120 million, a factor that increases scrutiny around program viability and contract renewals.
Uniglobe Travel Netherlands	Professional Services	250	$30M	Netherlands	Amadeus IT Group	Amadeus Altea NDC	Reservation and Booking Management	2024	n/a	In 2024, Uniglobe Travel Netherlands prepared to deploy Amadeus Altea NDC as a New Distribution Capability implementation to surface Amadeus NDC content to corporate clients through the Atriis platform. The engagement positions Amadeus Altea NDC to extend Amadeus Travel Platform content into TMC and corporate travel manager workflows owned by Atriis and its partners. The implementation centers on NDC content distribution and offer merchandising capabilities typical of New Distribution Capability solutions, including enriched fare and ancillary packaging and contextualized offer presentation within booking workflows. Configuration work focuses on mapping Amadeus NDC fares and ancillary bundles into Atriis user interfaces and TMC servicing flows so that travel advisors can present tailored options to business travelers. Integration scope explicitly includes the Amadeus Travel Platform and the Atriis shared collaborative platform for TMCs and corporate travel managers, with Uniglobe Travel Netherlands acting as the TMC launch partner. The initiative is staged for availability of Amadeus NDC content in the first quarter of 2025 and will be exercised through Atriis connections that reach a global corporate audience, while operational control and servicing remain with Uniglobe as the initial go live customer. Governance is organized as a collaborative go live program between Amadeus and Atriis, with Uniglobe executing the pilot launch and operationalizing changes in corporate travel booking and servicing processes. The stated benefit in the engagement is expanded access to a wider range of airline offers via the Amadeus Travel Platform, enabling more tailored and contextualized travel options for corporate travelers.
	Transportation	5626	$357M	Vietnam	Amadeus IT Group	Amadeus Altea NDC	Reservation and Booking Management	2023	n/a

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Buyer Intent: Companies Evaluating Amadeus Altea NDC

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Amadeus Altea NDC. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Amadeus Altea NDC for Reservation and Booking Management include:

TUI Germany, a Germany based Leisure and Hospitality organization with 10000 Employees
Odysseys, a United States based Professional Services company with 250 Employees
W Hotels, a United States based Leisure and Hospitality organization with 5500 Employees

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