List of Amdocs connectX Customers
Saint Louis, 63141, MO,
United States
Since 2010, our global team of researchers has been studying Amdocs connectX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amdocs connectX for OSS/BSS from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amdocs connectX for OSS/BSS include: AT&T, a United States based Communications organisation with 146040 employees and revenues of $122.43 billion, Consumer Cellular, a United States based Communications organisation with 2400 employees and revenues of $600.0 million, Melon Mobile South Africa, a South Africa based Communications organisation with 10 employees and revenues of $5.0 million, MVNE.PL Poland, a Poland based Communications organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Amdocs connectX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AT&T | Communications | 146040 | $122.4B | United States | Amdocs | Amdocs connectX | OSS/BSS | 2024 | n/a |
In 2024, AT&T selected Amdocs connectX, a cloud native SaaS platform, to accelerate new brand and MVNO launches and to support AT&T’s 5G ecosystems and partnerships. The decision centers on Amdocs connectX as a turnkey telco in a box solution hosted on Amazon Web Services, positioned to simplify productization and rapid subscriber onboarding for influencer brands and newly emerging MVNO customers.
The implementation emphasizes pre-packaged customer journeys, embedded AI self service capabilities, and a diverse inventory of pre integrated partners, providing out of the box partner management and marketplace functionality. Amdocs connectX is described as delivering accelerated go to market timelines and a development environment intended to speed software delivery, with configuration focused on catalog driven product design and API first integration patterns typical of cloud native SaaS communications platforms.
Operational coverage targets AT&T’s product and partnerships functions, enabling rapid design and launch workflows for new consumer facing brands and services, and it aligns with 5G ecosystems and partnerships organizations named in the announcement. Integrations are built around a pre integrated partner ecosystem hosted on AWS, with partner onboarding and marketplace orchestration called out as core capabilities that help AT&T assemble third party services and MVNO relationships quickly.
Governance and rollout are framed as a collaborative program between AT&T and Amdocs, oriented toward iterative brand launches and marketplace led partner activation, with embedded AI used to streamline digital customer experiences. Public statements describe outcomes including accelerated go to market delivery, turbo charged software development velocity, and enhanced digital simplicity for end customers, all delivered through the Amdocs connectX cloud native SaaS platform.
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Consumer Cellular | Communications | 2400 | $600M | United States | Amdocs | Amdocs connectX | OSS/BSS | 2025 | n/a |
In 2025 Consumer Cellular selected Amdocs connectX to accelerate the launch of new digital brands and introduce AI self service to improve customer experience and speed to market across its U.S. operations. The implementation explicitly targets MVNO/MVNE digital brand capabilities and emphasizes customer experience and monetization processes through the Amdocs connectX platform.
The deployment centers on Amdocs connectX as a SaaS-hosted digital BSS layer, with configuration focused on customer management and monetization modules inferred from the connectX feature set. Workstreams addressed customer lifecycle orchestration, product and pricing configuration for digital brands, and AI self service channel enablement to support brand launch and customer engagement workflows.
Operational coverage is confined to Consumer Cellulars United States MVNO and MVNE digital brand activities, impacting product, customer care, and commercial teams responsible for brand rollout and monetization. The project aligns Amdocs connectX usage with U.S. customer experience and monetization processes, maintaining scope within national operations rather than international expansion.
Program governance concentrated on crossfunctional coordination between product management, customer experience, and commercial operations, with rollout sequencing and configuration ownership defined to accelerate new brand introductions. Outcomes communicated in the project brief include faster launch cadence for digital brands and the introduction of AI self service to improve customer experience and speed to market, consistent with the stated objectives.
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Melon Mobile South Africa | Communications | 10 | $5M | South Africa | Amdocs | Amdocs connectX | OSS/BSS | 2024 | n/a |
In 2024 Melon Mobile South Africa deployed Amdocs connectX as an MVNE to evolve from an MVNO into a multi-tenant mobile brand enabler, prioritizing faster time-to-market for new digital brands in South Africa. The deployment explicitly targets digital brand launch workflows alongside customer management and commerce/monetization capabilities, aligning the company, Amdocs connectX, MVNE and commercial operations into a single implementation narrative.
Implementation focused on the customer management and commerce modules inferred from Amdocs connectX MVNE capabilities, including tenant-aware subscriber provisioning, offer and catalog configuration, and monetization workflows for billing and charging integration. Configuration work emphasized multi-tenant tenancy models and role-based administration to support independent brand governance while sharing core platform services, and automation of subscription lifecycle processes to accelerate launches.
The architecture was implemented with a multi-tenant deployment pattern and an API-first orientation to enable integrations with operator network elements and incumbent OSS and BSS systems as required for provisioning, rating, and order orchestration. Operational coverage centers on South Africa and the digital brand launch function, impacting product management, commercial operations, customer care, and revenue operations as primary business functions.
Governance and rollout planning included tenant provisioning standards, operational runbooks for brand onboarding, and data segregation controls to maintain brand-level isolation and compliance. The program outcome stated is enabling Melon Mobile South Africa to function as an MVNE, supporting multi-tenant mobile brand launches and accelerating time-to-market for new brands using Amdocs connectX.
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Communications | 10 | $1M | Poland | Amdocs | Amdocs connectX | OSS/BSS | 2025 | n/a |
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Buyer Intent: Companies Evaluating Amdocs connectX
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