AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Amdocs connectX Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
AT&T Communications 146040 $122.4B United States Amdocs Amdocs connectX OSS/BSS 2024 n/a
In 2024, AT&T selected Amdocs connectX, a cloud native SaaS platform, to accelerate new brand and MVNO launches and to support AT&T’s 5G ecosystems and partnerships. The decision centers on Amdocs connectX as a turnkey telco in a box solution hosted on Amazon Web Services, positioned to simplify productization and rapid subscriber onboarding for influencer brands and newly emerging MVNO customers. The implementation emphasizes pre-packaged customer journeys, embedded AI self service capabilities, and a diverse inventory of pre integrated partners, providing out of the box partner management and marketplace functionality. Amdocs connectX is described as delivering accelerated go to market timelines and a development environment intended to speed software delivery, with configuration focused on catalog driven product design and API first integration patterns typical of cloud native SaaS communications platforms. Operational coverage targets AT&T’s product and partnerships functions, enabling rapid design and launch workflows for new consumer facing brands and services, and it aligns with 5G ecosystems and partnerships organizations named in the announcement. Integrations are built around a pre integrated partner ecosystem hosted on AWS, with partner onboarding and marketplace orchestration called out as core capabilities that help AT&T assemble third party services and MVNO relationships quickly. Governance and rollout are framed as a collaborative program between AT&T and Amdocs, oriented toward iterative brand launches and marketplace led partner activation, with embedded AI used to streamline digital customer experiences. Public statements describe outcomes including accelerated go to market delivery, turbo charged software development velocity, and enhanced digital simplicity for end customers, all delivered through the Amdocs connectX cloud native SaaS platform.
Consumer Cellular Communications 2400 $600M United States Amdocs Amdocs connectX OSS/BSS 2025 n/a
In 2025 Consumer Cellular selected Amdocs connectX to accelerate the launch of new digital brands and introduce AI self service to improve customer experience and speed to market across its U.S. operations. The implementation explicitly targets MVNO/MVNE digital brand capabilities and emphasizes customer experience and monetization processes through the Amdocs connectX platform. The deployment centers on Amdocs connectX as a SaaS-hosted digital BSS layer, with configuration focused on customer management and monetization modules inferred from the connectX feature set. Workstreams addressed customer lifecycle orchestration, product and pricing configuration for digital brands, and AI self service channel enablement to support brand launch and customer engagement workflows. Operational coverage is confined to Consumer Cellulars United States MVNO and MVNE digital brand activities, impacting product, customer care, and commercial teams responsible for brand rollout and monetization. The project aligns Amdocs connectX usage with U.S. customer experience and monetization processes, maintaining scope within national operations rather than international expansion. Program governance concentrated on crossfunctional coordination between product management, customer experience, and commercial operations, with rollout sequencing and configuration ownership defined to accelerate new brand introductions. Outcomes communicated in the project brief include faster launch cadence for digital brands and the introduction of AI self service to improve customer experience and speed to market, consistent with the stated objectives.
Melon Mobile South Africa Communications 10 $5M South Africa Amdocs Amdocs connectX OSS/BSS 2024 n/a
In 2024 Melon Mobile South Africa deployed Amdocs connectX as an MVNE to evolve from an MVNO into a multi-tenant mobile brand enabler, prioritizing faster time-to-market for new digital brands in South Africa. The deployment explicitly targets digital brand launch workflows alongside customer management and commerce/monetization capabilities, aligning the company, Amdocs connectX, MVNE and commercial operations into a single implementation narrative. Implementation focused on the customer management and commerce modules inferred from Amdocs connectX MVNE capabilities, including tenant-aware subscriber provisioning, offer and catalog configuration, and monetization workflows for billing and charging integration. Configuration work emphasized multi-tenant tenancy models and role-based administration to support independent brand governance while sharing core platform services, and automation of subscription lifecycle processes to accelerate launches. The architecture was implemented with a multi-tenant deployment pattern and an API-first orientation to enable integrations with operator network elements and incumbent OSS and BSS systems as required for provisioning, rating, and order orchestration. Operational coverage centers on South Africa and the digital brand launch function, impacting product management, commercial operations, customer care, and revenue operations as primary business functions. Governance and rollout planning included tenant provisioning standards, operational runbooks for brand onboarding, and data segregation controls to maintain brand-level isolation and compliance. The program outcome stated is enabling Melon Mobile South Africa to function as an MVNE, supporting multi-tenant mobile brand launches and accelerating time-to-market for new brands using Amdocs connectX.
Communications 10 $1M Poland Amdocs Amdocs connectX OSS/BSS 2025 n/a
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Buyer Intent: Companies Evaluating Amdocs connectX

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Amdocs connectX. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Amdocs connectX for OSS/BSS include:

  1. STEER Partners, a United States based Professional Services organization with 25 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD Amdocs connectX Coverage

Amdocs connectX is a OSS/BSS solution from Amdocs.

Companies worldwide use Amdocs connectX, from small firms to large enterprises across 21+ industries.

Organizations such as AT&T, Consumer Cellular, Melon Mobile South Africa and MVNE.PL Poland are recorded users of Amdocs connectX for OSS/BSS.

Companies using Amdocs connectX are most concentrated in Communications, with adoption spanning over 21 industries.

Companies using Amdocs connectX are most concentrated in United States, South Africa and Poland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Amdocs connectX across Americas, EMEA, and APAC.

Companies using Amdocs connectX range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 25%.

Customers of Amdocs connectX include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Amdocs connectX customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of OSS/BSS.