List of AMEX Global Business Travel Customers
American Express Global Business Travel
666 3rd Avenue 4th Floor,
New York, 10017, NY,
United States
New York, 10017, NY,
United States
1 646-344-1290
Professional Services
18000
$2.7B
Since 2010, our global team of researchers has been studying AMEX Global Business Travel customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AMEX Global Business Travel for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AMEX Global Business Travel for Travel Management include: Citigroup, a United States based Banking and Financial Services organisation with 230000 employees and revenues of $81.09 billion, Air Canada, a Canada based Transportation organisation with 37200 employees and revenues of $16.24 billion, TPG Telecom, a Australia based Communications organisation with 3300 employees and revenues of $3.63 billion, Rothschild & Co, a France based Banking and Financial Services organisation with 4600 employees and revenues of $3.10 billion, International Air Transport Association, a Canada based Transportation organisation with 1400 employees and revenues of $310.0 million and many others.
Contact us if you need a completed and verified list of companies using AMEX Global Business Travel, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AMEX Global Business Travel customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Air Canada | Transportation | 37200 | $16.2B | Canada | American Express Global Business Travel | AMEX Global Business Travel | Travel Management | 2021 | n/a |
In 2021, Air Canada selected AMEX Global Business Travel as its employee global travel booking tool and travel management provider. The agreement went into effect in June 2021 and specifically cited AMEX Global Business Travel’s Neo booking platform as a key factor to optimize employee bookings and duty of care. AMEX Global Business Travel was engaged to deliver hotel and ground-transportation bookings, hotel consulting, and meetings and events services under the contract.
Implementation centered on deploying the Neo booking platform to consolidate employee booking workflows and duty of care visibility, embedding vendor managed booking and itinerary management capabilities. Functional modules and capabilities implemented included hotel reservation workflows, ground transportation booking flows, meetings and events management, and hotel consulting service delivery aligned to corporate travel policy.
Operational scope covered global employee travel and positioned AMEX Global Business Travel as the primary travel management provider for Air Canada, with governance focused on duty of care instrumentation through Neo and operational coordination between travel management and corporate travel policy teams.
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Citigroup | Banking and Financial Services | 230000 | $81.1B | United States | American Express Global Business Travel | AMEX Global Business Travel | Travel Management | 2023 | n/a |
In 2023, Citigroup selected AMEX Global Business Travel as its new primary supplier of travel management services, consolidating U.S.-booked air under Amex GBT. The AMEX Global Business Travel deployment addresses Travel Management Services by centralizing travel management company services and standardizing booking workflows for U.S. air travel.
The implementation went live in 2023 to provide booking and sustainability reporting at the point of booking, embedding reporting capabilities into the booking workflow and the travel procurement lifecycle. AMEX Global Business Travel was configured to surface sustainability metrics during flight selection and to serve as the central booking conduit for corporate travel teams, reflecting enterprise travel management functionality.
Operational coverage is focused on U.S.-booked air, with the platform orchestrated to support corporate travel management, procurement oversight, and sustainability reporting processes across Citigroup travel operations. Governance was adjusted to centralize TMC services under Amex GBT and to realign booking approval and reporting workflows to operate at the point of booking.
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International Air Transport Association | Transportation | 1400 | $310M | Canada | American Express Global Business Travel | AMEX Global Business Travel | Travel Management | 2015 | n/a |
In 2015, International Air Transport Association implemented AMEX Global Business Travel for Corporate Travel Management. The program went live in 2015 to centralize travel fulfillment and reporting across Switzerland, Canada and regional offices, positioning AMEX Global Business Travel as the primary corporate travel management application for IATA.
The deployment included a custom offline servicing platform and management information capabilities, with inferred use of online booking and fulfillment tools consistent with corporate travel management services. Functional scope emphasized booking fulfillment, offline agent servicing workflows, and consolidated management reporting, aligning operations with travel procurement and duty of care procedures.
Operational coverage extended to IATA regional offices with centralized reporting to support vendor management and duty of care obligations. Rollout delivered centralized travel fulfillment and reporting in 2015, establishing governance around travel booking fulfillment and management information, without specific third party system integrations disclosed.
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Rothschild & Co | Banking and Financial Services | 4600 | $3.1B | France | American Express Global Business Travel | AMEX Global Business Travel | Travel Management | 2020 | n/a |
In 2020, Rothschild & Co implemented AMEX Global Business Travel as its Travel Management solution to centralize corporate travel bookings and integrate card based expense flows with finance workflows. The deployment targeted travel and expense orchestration while aligning with existing accounts payable and project accounting processes in the firm.
AMEX Global Business Travel was configured to support corporate booking and itinerary management alongside automated T&E capture and corporate card feeds. The implementation emphasized capture of American Express corporate card transactions and the routing of T&E records into accounts payable review queues, with configuration to associate transactions to project accounting codes and to generate supplier invoice records for reconciliation.
Integrations were explicitly staged with the firm s SAP system for journal entry posting and project accounting, with Esker used for scanned invoice ingestion when needed, and with treasury touch points for TD Bank transfers and weekly check runs. Operational scope included Accounts Payable, Project Accounting, Treasury and Travel teams, with AP specialists responsible for coding, batch posting into SAP, vendor setup and resolving vendor level exceptions.
Governance centered on AP led workflows for review and posting of T&E and Amex expenses, support for internal and external audit requests through SAP backup extraction, and manual reconciliation touch points such as uploading car service invoices to spreadsheets. The narrative reflects an implementation where Travel Management via AMEX Global Business Travel was instrumented to feed finance and AP controls without replacing or naming a prior product.
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TPG Telecom | Communications | 3300 | $3.6B | Australia | American Express Global Business Travel | AMEX Global Business Travel | Travel Management | 2015 | n/a |
In 2015, TPG Telecom implemented AMEX Global Business Travel as its corporate platform within the Travel Management category. The engagement focused on delivering the finance portion of a corporate travel program and upgrading the enterprise booking platform to meet TPG financial control requirements.
The AMEX Global Business Travel implementation included a booking platform upgrade and SSO authentication configuration, alongside configured reporting and data synchronization capabilities. Core Travel Management workflows were aligned to finance processes, including booking approval routing and reconciliation touchpoints to support Oracle-based financial posting.
The deployment integrated AMEX Global Business Travel with Oracle Fusion for finance reconciliation, connected to ANZ Conferma as part of payment and booking control processes, and synchronized reporting via Snap+ for consolidated data flows. Cross functional stakeholders from Finance, IT, and PE were engaged to validate end-to-end booking, payment, and reporting flows as part of the rollout.
Governance and rollout used Finance PMO style project control procedures, change control, and operational handover to finance and travel operations teams, supported by SOP development and training. Related finance transformation workstreams documented an internal training program that upskilled offshore finance managers and increased delivery success by 15% across Fin Ops functions, and business case activity targeted continuous improvement of the Amex GBT customer experience upgrade project.
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Buyer Intent: Companies Evaluating AMEX Global Business Travel
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating AMEX Global Business Travel. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating AMEX Global Business Travel for Travel Management include:
- UWC South East Asia, a Singapore based Education organization with 980 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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UWC South East Asia | Education | 980 | $200M | Singapore | 2025-03-26 |
FAQ - APPS RUN THE WORLD AMEX Global Business Travel Coverage
AMEX Global Business Travel is a Travel Management solution from American Express Global Business Travel.
Companies worldwide use AMEX Global Business Travel, from small firms to large enterprises across 21+ industries.
Organizations such as Citigroup, Air Canada, TPG Telecom, Rothschild & Co and International Air Transport Association are recorded users of
AMEX Global Business Travel for Travel Management.
Companies using AMEX Global Business Travel are most concentrated in Banking and Financial Services, Transportation and Communications, with adoption spanning over 21 industries.
Companies using AMEX Global Business Travel are most concentrated in United States, Canada and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of AMEX Global Business Travel across Americas, EMEA, and APAC.
Companies using AMEX Global Business Travel range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 60%, and global enterprises with 10,000+ employees - 40%.
Customers of AMEX Global Business Travel include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified AMEX Global Business Travel customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Travel Management.