List of Anboto Email Manager Customers
Bilbao , 48950 ,
Spain
Since 2010, our global team of researchers has been studying Anboto Email Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Anboto Email Manager for Transactional Email from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Anboto Email Manager for Transactional Email include: Santander Bank, a Spain based Banking and Financial Services organisation with 211141 employees and revenues of $63.12 billion, BBVA, a Spain based Banking and Financial Services organisation with 124741 employees and revenues of $46.05 billion, Vueling Airlines, a Spain based Aerospace and Defense organisation with 4600 employees and revenues of $1.13 billion and many others.
Contact us if you need a completed and verified list of companies using Anboto Email Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Anboto Email Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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BBVA | Banking and Financial Services | 124741 | $46.1B | Spain | Anboto Group | Anboto Email Manager | Transactional Email | 2011 | n/a | In 2011 BBVA deployed Anboto Email Manager to automate web customer-service and email workflows for its online customers in Spain. Apps Category "" framed the deployment around CRM and customer service workflows. The implementation concentrated on automated email handling using Anboto Email Manager, configuring rule-based automatic responses, templated replies, and web-facing support components to triage and acknowledge inbound inquiries. Configuration emphasized response rules, template libraries, and queue management to streamline customer-service email workflows and reduce manual handling. Operational scope focused on online customer channels in Spain and on customer service teams managing web support and email case handling. The deployment is described in vendor and press coverage as an early Anboto customer use case, aligning Anboto Email Manager capabilities with BBVA CRM and customer service operations. Governance work centered on embedding automated response patterns into existing web support processes, enabling consistent handling of recurring inquiry types and centralized email response logic. Reported benefits included improved response times through automated email handling, reflecting the deployment goal to support online customer-service scalability. | |
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Santander Bank | Banking and Financial Services | 211141 | $63.1B | Spain | Anboto Group | Anboto Email Manager | Transactional Email | 2012 | n/a | In 2012, Santander Bank deployed Anboto Email Manager as part of a CRM / Customer Service implementation on its Spanish web channels to provide natural-language customer support and answer client queries via the website. The deployment centered on Anboto Group’s virtual assistant technology and the Anboto Email Manager module, embedding automated response capabilities into online customer-service touchpoints. This implementation targeted web channel self-service and front-line CRM workflows within Santander’s digital channels in Spain. Configuration work focused on natural-language understanding for web interactions and automated email reply orchestration using Anboto Email Manager, with capabilities for query parsing, intent routing, and programmatic outbound email generation. Functional modules implemented included the virtual assistant conversational layer and the Email Manager automated-response engine, enabling template-driven replies and automated case initiation from web queries. The setup emphasized conversational intent handling and automated notification workflows aligned to customer-service processes. Operational coverage was concentrated on Santander’s web channels in Spain and the customer-service organization, aligning Anboto Email Manager with CRM and customer-service process flows rather than core banking ledgers. Governance and process adaptation efforts emphasized embedding automated response logic into existing customer-service workflows and establishing monitoring and tuning routines for natural-language handling. The narrative reflects a web-focused banking CRM / Customer Service deployment integrating virtual assistant conversation handling with automated email response orchestration. | |
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Vueling Airlines | Aerospace and Defense | 4600 | $1.1B | Spain | Anboto Group | Anboto Email Manager | Transactional Email | 2011 | n/a | In 2011, Vueling Airlines implemented Anboto Email Manager, deploying Anboto's customer engagement suite that included a virtual assistant, smart chat and automatic email answering in the Apps Category . The implementation targeted online sales and the purchase flow in Spain, with the stated objective to reduce abandonment and support e-commerce transactions. The Anboto Email Manager deployment was positioned to handle CRM and commerce transactional communications and to augment online customer support during checkout. Functional modules implemented included the virtual assistant, smart chat interface and automatic email answering, with configuration oriented toward automated responses for transactional emails and conversational support during the purchase flow. Operational scope covered Vueling's online sales channels and customer support touchpoints in Spain, impacting e-commerce and customer service functions. Governance emphasized routing CRM and commerce transactional communications through the Anboto Email Manager and adjusting purchase flow messaging to reduce abandonment and improve conversion, as described by the vendor. |
Buyer Intent: Companies Evaluating Anboto Email Manager
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