List of Appian Low-Code Customers
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Since 2010, our global team of researchers has been studying Appian Low-Code customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Appian Low-Code for Apps Development from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Appian Low-Code for Apps Development include: NatWest Group, a United Kingdom based Insurance organisation with 59400 employees and revenues of $19.98 billion, Oscar Health Insurance, a United States based Insurance organisation with 2400 employees and revenues of $2.20 billion, Amadori, a Italy based Consumer Packaged Goods organisation with 8978 employees and revenues of $1.74 billion and many others.
Contact us if you need a completed and verified list of companies using Appian Low-Code, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Appian Low-Code customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amadori | Consumer Packaged Goods | 8978 | $1.7B | Italy | Appian | Appian Low-Code | Apps Development | 2024 | n/a |
In 2024, Amadori implemented Appian Low-Code, Apps Category "", to modernise its technology infrastructure and build connected digital business applications across procurement, finance, sales and customer management, product and innovation, legal, IT and fleet management, marketing and packaging. The deployment emphasized a cloud platform approach and rapid application delivery to simplify employee, partner and customer workflows across Amadori's 17 product plants, 800 farms, 19 distribution centres and a commercial footprint serving more than 20,000 customers and 9,000 employees.
Amadori configured Appian Low-Code with core capabilities in business process management, robotic process automation and process automation combined with Appian data fabric to create modular applications. Implementations included a full procurement cycle application handling about 100,000 invoices annually with 25 percent end to end automation, a consolidated customer information application integrated with existing systems that reduced credit request lead time from one week to 2.5 days, and collaboration tooling to manage over 150 product development projects and 3,000 tasks by 50 users in the first four months.
Integrations focused on linking Appian applications to heterogeneous ERP and CRM systems and other existing applications to provide a unified view of data without replacing named systems. Operational coverage extended to IT asset and fleet coordination for more than 2,500 devices and vehicles, and packaging review and approval workflows that managed 1,600 graphic requests and completed 8,000 tasks in one year. The Appian Low-Code implementation was positioned to speed application deployment while leveraging cloud technologies and reducing upfront development effort.
Governance and process changes included replacing paper workflows with digital processes to increase compliance, visibility and control over financial and contractual processes, and instituting process monitoring and continuous improvement practices across business and IT. A specific operational outcome reported by Amadori was a reduction in IT management time between maintenance and order generation from two weeks to about three days, demonstrating the impact of the Appian Platform on orchestration and process throughput.
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NatWest Group | Insurance | 59400 | $20.0B | United Kingdom | Appian | Appian Low-Code | Apps Development | 2024 | n/a |
In 2024 NatWest Group implemented Appian Low-Code to simplify and automate change and risk governance processes, classified under the Apps Category . The initial program was driven by the Group’s Centre of Excellence for change and targeted end to end governance patterns to shorten multi layer scrutiny and approval cycles.
The Appian Low-Code implementation concentrated on configurable workflow orchestration and data driven decision routing, with explicit emphasis on product governance assessments and change control workflows. The program automated approximately 46 percent of governance data inputs and introduced reusable governance patterns to standardize assessment logic and approval sequencing.
Integration work focused on unifying data into a data fabric to enable automated assessments and faster decisioning, and on instrumenting workflow triggers that reengineer existing manual handoffs. Operational scope covered change and risk governance functions including policy change processing and product governance, and the solution was embedded at the Centre of Excellence to operationalize patterns and control rules.
Governance and rollout emphasized pattern based process governance and cycle time compression, with product governance cycle time falling from 4.5 days to less than 20 minutes and an explicit program goal to reduce an end to end governance cycle from 73 days to 73 minutes. The initiative was recognized with the Celent Model Risk Manager Award of the Year, underscoring the program’s focus on automation of governance data, workflow reengineering, and strengthened risk controls.
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Oscar Health Insurance | Insurance | 2400 | $2.2B | United States | Appian | Appian Low-Code | Apps Development | 2024 | n/a |
In 2024, Oscar Health implemented Appian Low-Code in the Appian Low-Code category as an expansion of its Appian deployments that began in 2023. The implementation centralized claims intake and provider contracting workflows on the Appian Low-Code platform to improve member and provider experiences and drive affordability.
Oscar Health integrated Appian Data Fabric capability into multiple internal systems and applications to unify data for process orchestration. The claims processing configuration routed approximately 6,500 new claim holds and inquiries per day into Appian, and the claims team processed over 750,000 requests in six months, with reported decreases in handle time by as much as 30 percent. Provider contracting was configured with Appian AI for intelligent document processing to reduce human errors and accelerate provider onboarding and contracting throughput.
Operational scope covers the claims processing team and the provider contracting team, impacting claims operations, provider network management, and member support functions. The Appian Low-Code deployment leverages process automation and AI process orchestration to standardize intake, triage, document classification, and downstream approvals. Integrations were delivered through Appian Data Fabric to provide a unified data layer that supports automated workflows across multiple internal applications.
Governance focused on embedding AI enabled process controls and centralized work queues within existing operational workflows, enabling automated triage and document handling for high volume inquiries. Stated outcomes include the reported claims volume processed, a reduction in handle time of up to 30 percent, and improved contracting experiences driven by intelligent document processing.
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