List of Aranda Field Service Customers
Bogotá, x,
Colombia
Since 2010, our global team of researchers has been studying Aranda Field Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Aranda Field Service for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Aranda Field Service for Field Service Management include: Redeban, a Colombia based Professional Services organisation with 1000 employees and revenues of $200.0 million, Centro Nacional de Servicios Peru, a Peru based Professional Services organisation with 160 employees and revenues of $6.0 million, CITEI Mexico, a Mexico based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Aranda Field Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Centro Nacional de Servicios Peru | Professional Services | 160 | $6M | Peru | Aranda Software | Aranda Field Service | Field Service Management | 2020 | n/a |
In 2020, Centro Nacional de Servicios Peru implemented Aranda Field Service. Aranda Field Service is deployed as part of the company technical support toolkit alongside Aranda Service Desk and geolocation to support nationwide onsite IT services in Peru, Apps Category . The rollout focuses on coordinating technicians and onsite repairs for multiple corporate clients through centralized dispatch and field order management.
The implementation configures centralized dispatch queues, geolocation-enabled technician assignment, and a service order management flow to capture incident details, dispatch status, and onsite resolution steps. Aranda Field Service is used to orchestrate technician schedules and to record onsite activities, with mobile-enabled workflows for field technicians and dispatcher interfaces for ticket routing.
Operationally the deployment covers Peru and is scoped to IT support and field service operations for corporate client engagements, centralizing dispatch and order visibility across sites. Integration points explicitly include Aranda Service Desk and embedded geolocation capabilities to synchronize tickets and technician locations, supporting end-to-end incident to onsite repair workflows.
Governance centered on standardizing the service order lifecycle and centralizing dispatch decisioning to ensure consistent technician coordination across client accounts. The implementation enables centralized dispatch, geolocation and management of service orders as the primary functional outcomes stated by Centro Nacional de Servicios Peru.
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CITEI Mexico | Professional Services | 10 | $1M | Mexico | Aranda Software | Aranda Field Service | Field Service Management | 2019 | n/a |
In 2019, CITEI Mexico implemented Aranda Field Service to improve scheduling, routing and control of logistics resources for client equipment distribution and collection. CITEI Mexico deployed Aranda Field Service, a Field Service application supporting logistics and field operations for a 10-person professional services firm operating in Mexico.
The Aranda Field Service deployment emphasized scheduling and routing capabilities, dispatch and work order control, and mobile-enabled digital documentation to capture equipment status and proof of delivery. Configuration focused on field workflows, electronic forms and route orchestration to increase logistics staff productivity.
Operational coverage concentrated on logistics and field operations within Mexico, instrumenting distribution and collection workflows and day-to-day route planning for field staff. The implementation integrated mobile data capture with centralized dispatch control to unify scheduling and real-time crew coordination.
Governance and rollout were aligned to the process area logistics and field operations, with sequencing targeted at field teams and dispatch coordinators. Aranda reported outcomes including a ~30% productivity increase and reduced environmental impact through digital documentation.
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Redeban | Professional Services | 1000 | $200M | Colombia | Aranda Software | Aranda Field Service | Field Service Management | 2018 | n/a |
In 2018, Redeban implemented Aranda Field Service together with Aranda Service Desk to automate multichannel support and to manage field specialists and work orders across its merchant network in Colombia. The deployment targeted customer support and field operations in Colombia and centralized work order orchestration, scheduling, and mobile advisor routing for onsite merchant visits. Apps Category:
Configuration emphasized Aranda Field Service capabilities for work order management, field technician scheduling, mobile ticket updates, and service desk ticket coordination, coupled with multichannel incident intake for phone and web channels. The implementation consolidated service desk and field operations workflows to reduce manual dispatching and to improve daily request handling.
Operational scope covered Redeban merchant support and field operations across Colombia with rollout aligned to merchant network servicing schedules and advisor route planning. According to the vendor case study the combined Aranda Field Service and Aranda Service Desk deployment produced a 35% reduction in complaints and reported improvements in advisor visits and in daily request handling.
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