List of Arcserve ShadowProtect Customers
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Since 2010, our global team of researchers has been studying Arcserve ShadowProtect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Arcserve ShadowProtect for Backup as a Service (BaaS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Arcserve ShadowProtect for Backup as a Service (BaaS) include: Proper Music Distribution, a United Kingdom based Distribution organisation with 113 employees and revenues of $38.0 million, eMazzanti Technologies, a United States based Professional Services organisation with 65 employees and revenues of $6.0 million, Cpi Solutions, a United States based Retail organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Arcserve ShadowProtect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Arcserve ShadowProtect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cpi Solutions | Retail | 20 | $2M | United States | Arcserve | Arcserve ShadowProtect | Backup as a Service (BaaS) | 2015 | n/a |
In 2015, CPI Solutions standardized on Arcserve ShadowProtect to deliver image-based business continuity services. This deployment targeted IT/infrastructure (business continuity/disaster recovery) workloads for SMB clients in the United States, managed from the firm's Southern California operations.
The implementation used image-level backup and restore workflows with Arcserve ShadowProtect, including inferred use of ShadowProtect SPX and ImageManager for server and image backups and repository management. Configurations focused on scheduled full and incremental image captures, retention policies for local and offsite copies, and automated image verification to support rapid bare metal and virtual machine restore.
The solution integrated with client server estates and on-premise infrastructure to produce bootable images and point-in-time recovery, supporting IT, operations, and security teams across SMB customer sites in the United States. Operational scope emphasized ransomware recovery playbooks, enabling CPI Solutions to restore encrypted servers within hours and avoid ransom payments.
CPI Solutions standardized incident triage, recovery orchestration, and backup monitoring, creating runbooks and verification checks to shorten recovery workflows. The rollout was managed at the MSP level, applying consistent configuration templates and ImageManager policies across customer accounts to maintain a repeatable business continuity and disaster recovery posture.
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eMazzanti Technologies | Professional Services | 65 | $6M | United States | Arcserve | Arcserve ShadowProtect | Backup as a Service (BaaS) | 2013 | n/a |
In 2013, eMazzanti Technologies built its eCare Disaster Recovery service around Arcserve ShadowProtect, IT/infrastructure (BC/DR) application to provide image-level protection for customers in the US Northeast. The implementation was designed as a service offering, focused on rapid recovery and continuity for professional services clients impacted by site outages and regional disasters such as Hurricane Sandy.
The deployment centered on image-based backup workflows and virtualization restore capabilities, inferred to use ShadowProtect image captures combined with ImageManager and VirtualBoot style virtualization and restore processes. Configuration emphasized scheduled full-image capture, cataloged image management, and point-in-time restoration, enabling orchestration of virtual boot and staged recovery as part of standard runbooks.
Operational coverage was explicitly regional, protecting customers in the US Northeast through the eCare Disaster Recovery service and executing full recoveries after Hurricane Sandy. The implementation operated against customer on-premises infrastructure using ShadowProtect image and virtualization restore workflows, supporting IT and infrastructure business functions responsible for continuity and incident response.
Governance was centered on a service model, with eCare Disaster Recovery defining recovery playbooks and operational procedures for rapid failover and restore. Arcserve ShadowProtect enabled the service to restore nearly all customers within 72 hours after Hurricane Sandy, delivering documented business continuity outcomes for the affected customer base.
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Proper Music Distribution | Distribution | 113 | $38M | United Kingdom | Arcserve | Arcserve ShadowProtect | Backup as a Service (BaaS) | 2016 | n/a |
In 2016, Proper Music Distribution deployed Arcserve ShadowProtect to protect its distribution and order systems in the United Kingdom, implemented as an IT/infrastructure (business continuity/disaster recovery) deployment. The initiative targeted critical inventory and distribution workloads to strengthen continuity and recovery capability.
Arcserve ShadowProtect was configured for image-based server backups and incremental protection consistent with ShadowProtect SPX capabilities, enabling rapid image restore and file-level recovery workflows for order processing and inventory systems. Configuration work emphasized disk-based image capture, scheduled incremental snapshots, and recovery orchestration to minimize restore complexity for server and application stacks.
Operational scope concentrated on the companys IT infrastructure that supports distribution and order processing across United Kingdom operations, with deployment into production backup and recovery processes. Governance practices included formalized backup scheduling, retention and recovery procedure documentation, and disaster recovery runbooks, and the deployment reduced recovery risk while significantly shortening recovery times for critical inventory and distribution workloads.
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Buyer Intent: Companies Evaluating Arcserve ShadowProtect
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