List of Atlassian Insight Asset Management Customers
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Since 2010, our global team of researchers has been studying Atlassian Insight Asset Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Atlassian Insight Asset Management for Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Atlassian Insight Asset Management for Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management include: SickKids Foundation, a Canada based Non Profit organisation with 12751 employees and revenues of $1.10 billion, Adenza, a Nasdaq Company, a United States based Professional Services organisation with 2000 employees and revenues of $611.0 million, Nextiva, a United States based Professional Services organisation with 1750 employees and revenues of $350.0 million, Qumulo, a United States based Professional Services organisation with 500 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Atlassian Insight Asset Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adenza, a Nasdaq Company | Professional Services | 2000 | $611M | United States | Atlassian | Atlassian Insight Asset Management | Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2021 | n/a |
In 2021, Adenza implemented Atlassian Insight Asset Management and deployed it alongside Cloud Atlassian JIRA Service Desk as part of its IT service and asset program, Apps Category . The deployment was positioned to provide a centralized configuration management database, with Atlassian Insight Asset Management named as the system of record for IT assets and configuration items supporting the IT Department.
The implementation combined on‑premises operational controls with a mixed cloud approach, using AWS and Azure for QA and development environments to optimize costs while preserving availability. The environment governance adopted infrastructure as code practices and security baselines aligned to ISO 27001 and SOC2, and the information states the IT System Architect led architecture reviews and decisions that affected more than 2000 users worldwide.
Functional coverage included CMDB functions via Atlassian Insight Asset Management integrated into JIRA Service Desk workflows for incident and request handling, automation of asset lifecycle activities, and strict license management for cost control. Operational scope spanned coordination of a ten person systems administration team across eight locations, availability engineering that achieved 99.99 percent for internal and self hosted client facing systems, and business continuity and disaster recovery with annual tests.
Governance and run book changes were implemented to support automation and to eliminate night and weekend schedules, with the IT organization adopting high security standards and continuous engineering reviews. The broader program also included integration of a self hosted computation cluster that delivered stated annual savings of about four million dollars, and automation efforts that produced labor savings across processes.
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Nextiva | Professional Services | 1750 | $350M | United States | Atlassian | Atlassian Insight Asset Management | Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2018 | n/a |
In 2018, Nextiva implemented Atlassian Insight Asset Management to augment its Jira Service Management investment and to establish formal asset and configuration management practices. The initial scope emphasized creating a self-service help desk for employees to request software access from Nextiva’s catalog and to expose asset data across service workflows, reflecting a focus on Asset Management for IT operations and service teams.
Atlassian Insight Asset Management was configured to model hardware and software CI data, and to drive automation rules that validate user permissions and track software licensing details. The implementation included building request schemas and automation to reduce duplicate data entry, and aligning change management workflows in Jira Service Management so change requests carry consistent asset and configuration context.
The program explored out-of-the-box integrations between Jira Service Management and developer tooling such as Bitbucket and Jenkins to streamline change orchestration and to limit repeated manual entry across tools. Operational coverage spanned IT service desks, engineering teams, and non-technical business users, with incident reporting and analysis features in Jira Service Management providing stakeholders broader visibility into team performance and service health.
Governance centered on using Insight’s automation and schema controls to enforce permission checks and licensing reconciliation, and on standardizing request and change workflows to support DevOps practices. The stated outcomes included saving IT teams time through automation and improving stakeholder visibility into incidents and team performance, while positioning Nextiva to scale ITSM processes across the business.
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Qumulo | Professional Services | 500 | $60M | United States | Atlassian | Atlassian Insight Asset Management | Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2019 | n/a |
In 2019, Qumulo deployed Atlassian Insight Asset Management to centralize hardware and software inventory for its data center and IT operations. The deployment supported data center infrastructure management and inventory tracking across engineering and IT teams, aligning with the Apps Category .
The Atlassian Insight Asset Management implementation included configuration of asset schemas for servers, storage arrays, network equipment and spare parts, automated discovery and inventory reconciliation workflows, and compliance tagging. Qumulo used Python scripts to automate collection of inventory data and Gitlab CI to orchestrate those collectors, creating repeatable ingestion pipelines into Insight and enabling asset lifecycle workflows tied to part sourcing and hardware certification.
Integrations explicitly implemented with Atlassian Insight included scripted collectors ingesting data from BamboorHR, Jamf, Intune and other management portals, a Splunk Cloud integration for aggregated log context, and identity provisioning through Onelogin, AzureAD and Google Workspace groups. Operational telemetry and cost signals were also surfaced by cloud functions deployed in AWS and GCP that delivered daily cloud spend reports to Slack, linking cloud asset usage to the central inventory record.
Operational scope covered Qumulo’s Seattle data center infrastructure and the broader IT support organization, with technicians responsible for racking, hardware replacement and troubleshooting, and engineering hardware teams using Insight records for platform development and certification. Governance relied on CI-driven ingestion, defined asset schemas and workflow automation to maintain inventory accuracy and support compliance and operational processes.
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Non Profit | 12751 | $1.1B | Canada | Atlassian | Atlassian Insight Asset Management | Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2020 | n/a |
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