List of Auerswald PBX Call Assist Customers
Cremlingen, 38162,
Germany
Since 2010, our global team of researchers has been studying Auerswald PBX Call Assist customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Auerswald PBX Call Assist for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Auerswald PBX Call Assist for PBX, VoiP and Phone Systems include: Mecklenburgische Baederbahn Molli, a Germany based Transportation organisation with 320 employees and revenues of $96.0 million, DRK-Kreisverband Maerkisch-Oder-Havel-Spree, a Germany based Non Profit organisation with 160 employees and revenues of $40.0 million, Wandt Spedition Transportberatung, a Germany based Transportation organisation with 135 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using Auerswald PBX Call Assist, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Auerswald PBX Call Assist customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DRK-Kreisverband Maerkisch-Oder-Havel-Spree | Non Profit | 160 | $40M | Germany | Auerswald | Auerswald PBX Call Assist | PBX, VoiP and Phone Systems | 2016 | Bayerisches Rotes Kreuz Kreisverband Forchheim |
In 2016, DRK-Kreisverband Maerkisch-Oder-Havel-Spree deployed Auerswald PBX Call Assist in the PBX, VoiP and Phone Systems category to standardize telephony for field operations. The implementation paired Auerswald PBX Call Assist with Auerswald IP-phones and hosted Swyx PBX services delivered by D&T Internet, creating a hosted provisioning model for new site activation in Eisenhüttenstadt and Frankfurt/Oder.
The deployment emphasized CTI and autoprovisioning capabilities, leveraging Auerswald TAPI support to enable integrated telephony workflows between desktop control and hosted voice services. Auerswald PBX Call Assist was configured for rapid device autoprovisioning and CTI-enabled call control, reducing manual handset setup and aligning telephony behavior with emergency response and social-care operational processes.
Operationally the solution covered emergency services and social-care functions across the specified field sites in Germany, and the hosted/autoprovisioning workstreams were executed in cooperation with D&T Internet and regional TK-partner(s), with Bayerisches Rotes Kreuz Kreisverband Forchheim listed as the SI/VAR. The configuration and rollout focused on standardized provisioning and CTI integration to increase flexibility for emergency and social-care operations, and governance centered on hosted service coordination and partner-driven site activation.
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Mecklenburgische Baederbahn Molli | Transportation | 320 | $96M | Germany | Auerswald | Auerswald PBX Call Assist | PBX, VoiP and Phone Systems | 2018 | PerlSystem it solutions |
In 2018, Mecklenburgische Baederbahn Molli went live with an Auerswald COMmander 6000RX and COMfortel IP-phone deployment that enabled Auerswald PBX Call Assist capabilities across its multi site network. The implementation is recorded under the PBX, VoiP and Phone Systems category and was delivered by the Auerswald reseller PerlSystem it solutions.
The technical deployment centered on the COMmander 6000RX platform and COMfortel IP-phone fleet, providing IP telephony, CTI/TAPI integration and standard unified communications features associated with Auerswald solutions. Configuration work included provisioning of CTI/TAPI interfaces for desktop computer telephony integration and setup of site to site VPN telephony to secure and route voice traffic between locations.
Operational coverage encompassed Mecklenburgische Baederbahn Molli locations across Germany, consolidating voice services for operations, customer service and administrative functions under a single Auerswald PBX architecture. The rollout included IP handset provisioning, PBX administration configuration and CTI endpoint registration to support company wide internal communications and workstation level telephony.
PerlSystem it solutions managed the rollout which went live at the end of 2018, coordinated as part of the All IP migration, and activated Auerswald UC features including Auerswald PBX Call Assist functionality. Reported outcomes from the deployment included improved site to site VPN telephony and strengthened internal communications across sites, reflecting the implemented PBX, VoiP and Phone Systems capabilities.
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Wandt Spedition Transportberatung | Transportation | 135 | $14M | Germany | Auerswald | Auerswald PBX Call Assist | PBX, VoiP and Phone Systems | 2021 | n/a |
In 2021, Wandt Spedition Transportberatung deployed Auerswald PBX Call Assist as its PBX, VoiP and Phone Systems solution. The rollout replaced ISDN trunks with an Auerswald COMtrexx VM soft PBX sized for 70 users and COMfortel SIP phones, consolidating telephony across Wandt's Braunschweig logistics operations to modernize call handling and device management.
The implementation configured floating user licenses to support shift workers and refined inbound call routing to improve customer service responsiveness. The Auerswald PBX Call Assist deployment is associated with unified messaging, smartphone integration and zero touch provisioning features in the COMtrexx environment, which indicates UC and CTI capabilities were used to extend reachability and streamline handset provisioning.
Operational scope covered customer service and operations teams within Wandt Spedition Transportberatung in Germany, with telephony governance adjusted to manage shared licenses and handset provisioning workflows. Outcomes stated in the project context include lower telephony costs, enabled floating user licensing for shift patterns and improved customer service call routing across Wandt's Braunschweig sites.
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