List of Author-it Customers
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Since 2010, our global team of researchers has been studying Author-it customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Author-it for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Author-it for Content Management include: Philips, a Netherlands based Manufacturing organisation with 67247 employees and revenues of $18.02 billion, Canadian Helicopters (HNZ Global), a Canada based Transportation organisation with 400 employees and revenues of $70.0 million, Medecision, a United States based Professional Services organisation with 250 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Author-it, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Author-it customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Canadian Helicopters (HNZ Global) | Transportation | 400 | $70M | Canada | Author-it Software | Author-it | Content Management | 2016 | n/a |
In 2016 Canadian Helicopters HNZ Global implemented Author-it under the Content Management category to centralize technical manuals and corporate policies. The deployment focused on technical documentation and policy and compliance content across HNZ’s international operations in Canada and APAC.
Author-it was configured as a component based CCMS to convert document based content into reusable components, enabling single source reuse and structured topic level authoring. Functional emphasis included centralized content storage, version control, template driven assembly and multi format publishing workflows to support consistent documentation across regions.
The implementation centralized manuals and policies within Author-it and aligned technical authors and compliance teams on a single Content Management platform. Operational coverage included authoring, review and publishing processes for corporate and field units across Canada and APAC, consolidating documentation lifecycle management.
Governance changes established modular content workflows and review gates to support policy control and consistent publishing cadence. The deployment reduced content creation time by around 90 percent and improved global operational efficiency, as reported in Author-it’s case study for the transportation provider.
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Medecision | Professional Services | 250 | $50M | United States | Author-it Software | Author-it | Content Management | 2015 | n/a |
In 2015, Medecision deployed Author-it for Content Management to centralize document control and publishing for its healthcare technical documentation in the United States. The implementation targeted technical documentation and eLearning content lifecycles, consolidating authoring, versioning and single-source publishing workflows across the organization.
Author-it was configured to enforce document control and publishing workflows using role-based authoring, formal review and approval sequencing, reusable topic-based components, and multi-channel output generation for print and web formats. The configuration emphasized content governance, standardized review cycles, and structured authoring to support regulatory and clinical documentation requirements.
The vendor testimonial highlights significant time savings and a smoother implementation and migration experience for document control and publishing during rollout. Operational coverage focused on documentation and training teams supporting clinical and technical content, with the Author-it Content Management environment positioned as the primary system for documentation lifecycle management for a mid-market healthcare services firm.
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Philips | Manufacturing | 67247 | $18.0B | Netherlands | Author-it Software | Author-it | Content Management | 2018 | Lionbridge |
In 2018, Philips implemented Author-it as a Content Management platform to centralize creation, translation and publishing of Directions for Use for Philips Personal Health. The program targeted DFU authoring and multinational publishing workflows, and was executed with Lionbridge as the integration and localization partner.
Author-it was configured to centralize single-source DFU content, authoring templates and multilingual publishing pipelines, enabling translation automation and more consistent source control. Configuration emphasized content reuse, structured authoring and automated handoff to translation workflows to reduce manual desktop-publishing steps and improve authoring throughput.
The deployment integrated Author-it with Lionbridge localization services to orchestrate translation automation and multi-language publishing, aligning global and local workflows across Philips Personal Health. Operational scope covered global localization governance and publishing to multiple local markets from a centralized content repository, supporting both global standards and local DFU variants.
Governance established centralized review and publishing checkpoints to streamline authoring and translation handoffs for Directions for Use. The project delivered a reported approximately 25% increase in DFU creation efficiency and reduced desktop-publishing costs, while producing more streamlined multi-language publishing.
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