List of Avanza Unison Ace Customers
Dubai, x,
United Arab Emirates
Since 2010, our global team of researchers has been studying Avanza Unison Ace customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Avanza Unison Ace for Customer Experience, CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Avanza Unison Ace for Customer Experience, CRM include: Bank Alfalah, a Pakistan based Banking and Financial Services organisation with 14738 employees and revenues of $550.0 million, Faysal Bank, a Pakistan based Banking and Financial Services organisation with 8789 employees and revenues of $300.0 million, Reem Finance, a United Arab Emirates based Professional Services organisation with 60 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Avanza Unison Ace, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Avanza Unison Ace customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank Alfalah | Banking and Financial Services | 14738 | $550M | Pakistan | Avanza Solutions | Avanza Unison Ace | Customer Experience,CRM | 2022 | n/a |
In 2022, Bank Alfalah implemented Avanza Unison Ace to advance its Customer Experience,CRM capabilities. The engagement was positioned as an enterprise-wide customer experience transformation covering sales, marketing and service with the explicit objective of creating a unified 360° customer view.
Avanza Unison Ace was configured as a combined CRM and CXM deployment, instrumenting core sales and service workflows and a CX layer for consolidated customer profiles. Based on Avanza feature sets and the stated enterprise rollout intent, the implementation scope likely included supporting capabilities such as marketing automation and loyalty management to extend engagement orchestration across channels.
Operational coverage focused on Bank Alfalah’s commercial functions in Pakistan, with the platform intended to centralize customer data and standardize customer-centric workflows across business units. The rollout emphasized building a single customer record to support cross-functional use cases in sales, marketing and customer service.
Governance efforts centered on data unification and process alignment to enable the 360° view, while implementation planning targeted modernization of touchpoints and improved customer engagement as the primary outcomes.
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Faysal Bank | Banking and Financial Services | 8789 | $300M | Pakistan | Avanza Solutions | Avanza Unison Ace | Customer Experience,CRM | 2022 | n/a |
In 2022 Faysal Bank signed Avanza Unison Ace, a CRM and customer experience management solution. Avanza Unison Ace was adopted by Faysal Bank in the Customer Experience,CRM category to reduce customer acquisition costs and to modernize sales, leads and marketing operations across its customer touchpoints.
The implementation centered on core CRM capabilities that Avanza publicly described, including a Customer 360 data model, salesforce automation and an AI driven next best action capability. Configuration focused on unifying customer profiles, standardizing lead management workflows and operationalizing next best action guidance for sales and marketing teams.
Operational coverage was defined across the bank’s touchpoints and targeted sales, leads and marketing functions, aligning customer journey orchestration with front line engagement. The engagement is CRM focused and emphasized CX modernization rather than broader enterprise systems consolidation.
Governance concentrated on centralized customer data stewardship and workflow rules to support automated next best action execution, with rollout described as aimed at improving customer journeys and achieving operational efficiencies. Explicit objectives called out by the vendor and bank include reducing customer acquisition costs and modernizing sales and marketing operations through Avanza Unison Ace.
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Reem Finance | Professional Services | 60 | $6M | United Arab Emirates | Avanza Solutions | Avanza Unison Ace | Customer Experience,CRM | 2024 | n/a |
In 2024 Reem Finance implemented Avanza Unison Ace as its Customer Relationship and Experience Management component. The deployment addresses Customer Experience,CRM requirements to support personalized customer engagement and end to end lifecycle management across Reem Finance operations in Abu Dhabi, United Arab Emirates.
Avanza Unison Ace is being configured to provide core CRM capabilities including 360 degree customer profiles, contact and case management, campaign orchestration and customer lifecycle workflows. The announcement and the broader Novus product suite indicate the implementation may include modules to support personalization, analytics instrumentation and payments adjacent capabilities such as wallet and card integration, with configuration choices scoped to the company size and service model.
Operational coverage focuses on customer facing functions including sales, customer service, and operations, with a centralized customer data model and role based access controls expected to govern data and workflow. Rollout and governance are positioned as phased deployments across channels, aligning Avanza Unison Ace configuration to Reem Finance business processes for customer onboarding, servicing and lifecycle orchestration.
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Buyer Intent: Companies Evaluating Avanza Unison Ace
- Dawn Media Group, a Pakistan based Media organization with 400 Employees
- Habib Bank, a Pakistan based Banking and Financial Services company with 21632 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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