List of AvidUtility Customers
Charlotte, 28206, NC,
United States
Since 2010, our global team of researchers has been studying AvidUtility customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AvidUtility for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AvidUtility for Utilities Customer Care and Billing include: FirstService Residential, a United States based Construction and Real Estate organisation with 29000 employees and revenues of $4.30 billion, Energo, a United States based Oil, Gas and Chemicals organisation with 600 employees and revenues of $150.0 million, Keymont Community Management, a United States based Construction and Real Estate organisation with 240 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using AvidUtility, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AvidUtility customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Energo | Oil, Gas and Chemicals | 600 | $150M | United States | AvidXchange | AvidUtility | Utilities Customer Care and Billing | 2021 | n/a |
In 2021, Energo implemented AvidUtility from AvidXchange for Utilities Customer Care and Billing to automate accounts payable and payment workflows. The deployment targeted the finance accounts payable function within Energo's United States operations at a 600 employee oil gas and chemicals company.
Implementation work focused on accounts payable automation, electronic payment execution and supplier payment workflow orchestration inside AvidUtility, with configuration to capture invoices, route approvals and manage payment runs. The configuration emphasized AP processing and payment orchestration capabilities consistent with Utilities Customer Care and Billing platforms adapted for back office finance workflows.
The solution was embedded into Energo's AP and payment workflows, connecting invoice intake, approval routing and payment settlement and touching finance and procurement functions. Operational coverage remained on US finance teams and supplier-facing processes, improving consistency in supplier communications and payment cadence.
Outcomes reported by Energo included a reduction in invoice processing time from over 50 days to roughly 24 hours and improved supplier relationships tied to faster payments and clearer workflows. Energo implemented AvidUtility, a Utilities Customer Care and Billing application, to serve its accounts payable business function.
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FirstService Residential | Construction and Real Estate | 29000 | $4.3B | United States | AvidXchange | AvidUtility | Utilities Customer Care and Billing | 2015 | n/a |
In 2015, FirstService Residential implemented AvidUtility as its Utilities Customer Care and Billing application. The deployment leveraged AvidXchange invoice capture, approvals, and payment automation to automate invoice capture, approvals, and payments across multiple accounting systems, aligning utility billing records with finance workflows.
AvidUtility was configured to centralize utilities customer care and billing data while linking to accounts payable automation, enabling automated invoice capture, electronic approval routing, and payment initiation. Functional emphasis included invoice workflow orchestration, payment processing, and vendor invoice management to support finance and AP processes.
Operational scope covered finance and accounts payable teams across the U.S. and Canada, integrating with multiple corporate accounting systems for invoice posting and payment settlement. Governance focused on standardized approval policies and centralized payment controls, and the customer reported approximately 20% fewer invoice discrepancies and faster approvals following the AvidXchange-driven automation.
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Keymont Community Management | Construction and Real Estate | 240 | $60M | United States | AvidXchange | AvidUtility | Utilities Customer Care and Billing | 2016 | n/a |
In 2016, Keymont Community Management implemented AvidUtility from AvidXchange to digitize invoice intake and introduce full-service payment automation. The deployment targeted Utilities Customer Care and Billing and was scoped as a finance accounts payable use case supporting community association management across the Washington, D.C. metro area.
The AvidUtility implementation focused on invoice capture and AP workflow automation, including electronic invoice intake, routing for approvals, and full-service vendor payment processing. Configuration aligned the application to community management accounting processes for a multi-million-dollar portfolio, consolidating payment automation and accounts payable controls under a single application instance.
Operational coverage centered on finance and accounts payable teams, with the outcome that automation cut staff time on AP and enabled the team to spend more effort on client services. Governance emphasized centralized AP processes and automated payment execution within AvidUtility for Utilities Customer Care and Billing, maintaining finance ownership of payments while supporting property-level client service delivery.
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