List of AWS IoT Device Defender Customers
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Since 2010, our global team of researchers has been studying AWS IoT Device Defender customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AWS IoT Device Defender for IoT Device Security from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AWS IoT Device Defender for IoT Device Security include: SolarNow Uganda, a Uganda based Distribution organisation with 800 employees and revenues of $66.0 million, ERA Home Security, a United Kingdom based Manufacturing organisation with 100 employees and revenues of $10.0 million, Jane Belgium, a Belgium based Healthcare organisation with 15 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using AWS IoT Device Defender, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AWS IoT Device Defender customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ERA Home Security | Manufacturing | 100 | $10M | United Kingdom | Amazon Web Services (AWS) | AWS IoT Device Defender | IoT Device Security | 2020 | n/a |
In 2020, ERA Home Security migrated its IoT backend to Amazon Web Services and implemented AWS IoT Device Defender ML Detect to monitor its smart home and security device fleet. The deployment used AWS IoT Device Defender as the core IoT Device Security capability to add machine learning powered anomaly detection to existing telemetry ingestion and device telemetry pipelines.
The implementation focused on ML Detect for behavioral anomaly detection, surfacing offline and tamper anomalies from device telemetry and connectivity signals, and pairing those detections with Device Defender auditing and metric collection for continuous monitoring. Configuration work included tuning ML Detect models to ERA Home Security device profiles and thresholding alerts so detections could be consumed by operations teams, enabling automated monitoring and mitigation workflows.
The rollout was executed in the United Kingdom, with operational coverage across device operations, customer support, and field remediation functions. Alerts from AWS IoT Device Defender ML Detect were operationalized into incident response and remediation workflows to speed technician dispatch and remote recovery. As reported by AWS, the deployment helped ERA Home Security meet over 99.9% of customer service commitments by surfacing offline and tamper anomalies for fast remediation, demonstrating the role of IoT Device Security in supporting service reliability and field operations governance.
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Jane Belgium | Healthcare | 15 | $1M | Belgium | Amazon Web Services (AWS) | AWS IoT Device Defender | IoT Device Security | 2020 | n/a |
In 2020, Jane Belgium deployed AWS IoT Device Defender ML Detect as part of an IoT Device Security implementation to monitor its in home senior care device fleet. The deployment targeted the company’s B2B senior care offering in Belgium, instrumenting in home monitoring devices to surface connectivity anomalies and unexpected disconnects.
The AWS IoT Device Defender ML Detect capability was configured to continuously profile device connectivity and flag devices exhibiting anomalous disconnect behavior, enabling support workflows to pinpoint problematic units. Operational scope centered on caregiver and resident support functions, with alerts routed into the company’s troubleshooting processes to enable more proactive support and troubleshooting. Implementation emphasis remained on ML Detect for device-level visibility and anomaly detection within the in home monitoring fleet rather than broader infrastructure changes.
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SolarNow Uganda | Distribution | 800 | $66M | Uganda | Amazon Web Services (AWS) | AWS IoT Device Defender | IoT Device Security | 2018 | Eseye |
In 2018, SolarNow Uganda deployed AWS IoT Device Defender as part of an IoT Device Security initiative for remotely deployed solar systems across Uganda and East Africa. The implementation used AWS IoT Device Defender Detect to continuously monitor device behavior and network metrics from fielded photovoltaic systems, providing a security-focused telemetry layer for device posture analysis.
Eseye AnyNet Secure connectivity was integrated into the solution architecture, supplying cellular transport and secure SIM based connectivity that feeds telemetry into AWS IoT and AWS IoT Device Defender. Eseye served as the systems integrator, implementing the connectivity stack and the telemetry pipeline that links remote solar hardware to AWS monitoring and detection services.
Operational coverage targeted field operations and service teams across East Africa, instrumenting remote equipment for anomaly detection and operational alerting. Governance centered on device behavior monitoring and alert workflows, enabling early warnings of device issues that reduce service interruptions and help protect customer experience.
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Buyer Intent: Companies Evaluating AWS IoT Device Defender
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