List of Axelor CRM Customers
Champs-sur-Marne, 77420,
France
Since 2010, our global team of researchers has been studying Axelor CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Axelor CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Axelor CRM for CRM include: Cdiscount, a France based Retail organisation with 2000 employees and revenues of $4.00 billion, Soregies, a France based Utilities organisation with 219 employees and revenues of $641.0 million, Enercoop France, a France based Utilities organisation with 345 employees and revenues of $180.0 million and many others.
Contact us if you need a completed and verified list of companies using Axelor CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Axelor CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cdiscount | Retail | 2000 | $4.0B | France | Axelor | Axelor CRM | CRM | 2019 | n/a |
In 2019 Cdiscount's marketplace unit Octopia engaged Axelor to implement Axelor CRM to automate invoicing and seller billing across its marketplace operations. The engagement explicitly targeted Cdiscount/Octopia's European marketplace operations and delivered a production beta to vendor users in under three months, onboarding dozens of sellers initially and later nearly 200 vendor users.
The implementation focused on invoicing and billing capabilities within Axelor CRM, configuring invoice creation, billing workflows, automated invoice generation, seller-facing billing interfaces, and seller onboarding workflows. Configuration emphasized operational automation for recurring invoicing and billing reconciliation consistent with CRM-led billing processes.
Deployment was scoped to marketplace seller operations and provisioned through seller-facing marketplace interfaces to enable direct vendor access to billing records and invoices. The rollout approach used a fast beta cadence to validate workflows with real vendor users before broader operational coverage across European marketplaces.
Governance and operational change centered on staged seller onboarding, seller support workflows, and iterative configuration based on vendor feedback. The case highlights Cdiscount using Axelor CRM for centralized marketplace invoicing and seller billing within its European marketplace operations.
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Enercoop France | Utilities | 345 | $180M | France | Axelor | Axelor CRM | CRM | 2020 | n/a |
In 2020 Enercoop France deployed Axelor CRM as the central CRM platform underpinning an integrated energy management solution. The Axelor CRM implementation was configured to address customer management and billing workflows for Enercoop's electricity customers in France, enabling daily invoicing and account operations. The program targeted management of about 100,000 customers and transitioned all electricity customers onto the new billing module within one year.
Implementation focused on Axelor CRM modules for customer management and billing, with configuration to support account records, contract associations, service point linkage, recurring billing orchestration and automated invoice generation. The deployment leveraged CRM case management capabilities to support customer service interactions alongside billing operations, and it embedded billing logic into customer lifecycle processes. These functional modules reflect Axelor CRM billing functionality deployed to manage utility-specific account and invoicing workflows.
Rollout converted the cooperative's electricity customer base to the Axelor CRM billing module over a 12 month period, indicating a staged cutover of customer records and billing schedules. Operational coverage included billing operations and customer service teams handling day to day invoicing and account management for roughly 100,000 active customer accounts. Axelor CRM therefore serves as Enercoop France's primary CRM and billing backbone within its domestic operational footprint.
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Soregies | Utilities | 219 | $641M | France | Axelor | Axelor CRM | CRM | 2019 | n/a |
In 2019 SORÉGIES implemented Axelor CRM to build an in-house management solution that consolidated customer relationship management, invoicing, collections and accounting for its French energy operations. The deployment focused on a combined CRM and billing architecture, with Axelor CRM serving as the customer-facing master for contact and contract data and the billing module producing over 1 million invoices per year while billing 200,000 active customers monthly.
The implementation covered CRM and billing modules configured to support customer lifecycle workflows, automated invoice generation, recurring billing runs and collections workflows tied to accounts receivable. Axelor CRM was used to orchestrate customer interactions and billing events, enabling unified customer records and workflow-driven billing and collection processes consistent with CRM functional patterns.
Operational scope was France focused, applying the solution across customer service, billing, collections and finance functions for SORÉGIES energy operations. The Axelor case study documents module usage for CRM plus billing, and the implementation narrative centers on invoicing and CRM outcomes for the company’s French footprint.
Governance and process alignment were executed to centralize billing and customer management within a single in-house application, restructuring workflows between customer care and accounting to support high-volume invoice production and monthly customer billing cycles. The project narrative emphasizes CRM and invoicing orientation rather than external integrations or partner details.
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