List of Bazaarvoice Ratings & Reviews Customers
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United States
Since 2010, our global team of researchers has been studying Bazaarvoice Ratings & Reviews customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bazaarvoice Ratings & Reviews for Product Review Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bazaarvoice Ratings & Reviews for Product Review Management include: Boots, a United Kingdom based Retail organisation with 51000 employees and revenues of $8.84 billion, Gladiator GarageWorks, a United States based Retail organisation with 150 employees and revenues of $150.0 million, Jbl Inc, a United States based Manufacturing organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Bazaarvoice Ratings & Reviews, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boots | Retail | 51000 | $8.8B | United Kingdom | Bazaarvoice | Bazaarvoice Ratings & Reviews | Product Review Management | 2014 | n/a |
In 2014 Boots implemented Bazaarvoice Ratings & Reviews, a Product Review Management application to collect and respond to customer reviews and boost onsite shopper engagement across its United Kingdom e-commerce operations. The deployment emphasized on-site review collection and display, moderated response workflows, and shopper engagement features aligned with Boots marketing and online merchandising objectives. Bazaarvoice Ratings & Reviews was configured to surface customer feedback alongside product detail pages to influence shopper behavior and support e-commerce merchandising decisions.
Functional configuration focused on review submission capture, moderation processes and retailer response capabilities, with governance centered in the marketing and e-commerce teams to manage moderation policies and response SLAs. Operational scope covered Boots United Kingdom online storefronts and marketing channels, with use cases tied to increasing review interaction and conversion. According to the Bazaarvoice case study, the Boots implementation produced a 186% lift in purchase intent and reported increased review interaction and conversion after implementation.
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Gladiator GarageWorks | Retail | 150 | $150M | United States | Bazaarvoice | Bazaarvoice Ratings & Reviews | Product Review Management | 2013 | n/a |
In 2013, Gladiator GarageWorks implemented Bazaarvoice Ratings & Reviews. The deployment targeted an e-commerce and marketing use case in the United States and positioned Bazaarvoice Ratings & Reviews within the Product Review Management category to generate and distribute product-level user generated content across retail channels.
The implementation combined Bazaarvoice Ratings & Reviews with TryIt Sampling to seed authentic reviews through a structured sampling campaign. Gladiator configured sampling submission workflows and leveraged Bazaarvoice moderation and publishing controls to capture ratings and review content, enforce content quality, and publish verified reviews to brand and syndicated endpoints.
Operationally the project used Bazaarvoice’s syndication network to push user generated content to retail partners and retailer sites, aligning product identifiers and review metadata for cross-site display and search visibility. The scope emphasized product page enrichment and retail syndication channels, supporting Gladiator’s marketing and e-commerce teams rather than internal transactional systems.
The Bazaarvoice case study documents outcomes tied to the deployment, reporting a 93% sampling submission rate from the TryIt campaign, more than 250 new reviews generated by the campaign, and over 18,000 reviews syndicated across retailer sites. Gladiator GarageWorks has been a Bazaarvoice client since 2013 and used Bazaarvoice Ratings & Reviews as the central Product Review Management component to seed and distribute customer feedback.
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Jbl Inc | Manufacturing | 10 | $1M | United States | Bazaarvoice | Bazaarvoice Ratings & Reviews | Product Review Management | 2013 | n/a |
In 2013 JBL Inc deployed Bazaarvoice Ratings & Reviews as part of a Product Review Management initiative supporting e-commerce and marketing operations in the United States. The implementation targeted pre-launch product programs, using Bazaarvoice to capture consumer sentiment ahead of retail availability and to feed structured review content into retailer channels.
The deployment combined the Bazaarvoice Ratings & Reviews application with Bazaarvoice Sampling to generate verified, pre-launch reviews and sampling-generated content. Configuration focused on review capture workflows, product metadata alignment for syndicated content, and moderation controls typical of Product Review Management deployments to ensure review quality and compliance with retailer requirements.
Integrations emphasized syndication of ratings and reviews to retailer sites and marketplaces, enabling JBL to surface pre-launch review content on partner commerce pages. Operational coverage centered on e-commerce and marketing teams in the United States, with processes oriented to coordinate sampling campaigns, review moderation, and content syndication schedules.
The Bazaarvoice case study reports JBL captured more than 100 sampling-generated reviews with a 4.5 average rating and describes improved pre-order velocity and SEO impact as observed outcomes. Bazaarvoice Ratings & Reviews remained in use by JBL since 2013, supporting ongoing review collection and retailer syndication for product launches.
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