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Michelin, an e2open customer evaluated Oracle Transportation Management

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List of BetterCommerce Analytics Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
DaMENSCH Retail 200 $12M India BetterCommerce BetterCommerce Analytics Analytics and BI 2023 n/a
In 2023, DaMENSCH deployed BetterCommerce Analytics as part of a D2C eCommerce replatform that replaced a fragmented WooCommerce stack and introduced headless architecture for its India operation. BetterCommerce Analytics provided the Analytics and BI capabilities cited in the case study, delivering real-time data insights and reporting to support inventory, forecasting and data-driven decisions across the business. Deployment focused on the BetterCommerce Insights & Analytics capability, configured for real-time dashboards, operational reporting and forecasting workflows. Implementation included ingestion of order and fulfillment events and consolidation of transactional and inventory feeds to enable inventory visibility and demand forecasting. Configuration emphasized near real-time KPIs and self-service reporting for merchandising, operations and supply chain users. Integrations connected BetterCommerce Analytics to the headless storefront and to the order management and logistics systems, enabling end-to-end order and inventory visibility across the India operation. The architecture prioritized headless flexibility and centralized analytics, with event-oriented data flows to support near real-time decision making. Operational coverage targeted merchandising, fulfillment and eCommerce operations where analytics informed stocking and fulfillment prioritization. Governance introduced centralized reporting standards, role based access to analytics and process changes that moved inventory and forecasting decisions toward data driven workflows. The case study explicitly reports approximately 15% revenue growth and a 30% reduction in tech cost per order following the BetterCommerce deployment. BetterCommerce Analytics served as the primary Analytics and BI layer for DaMENSCH in 2023.
The Fragrance Shop Limited Retail 1200 $200M United Kingdom BetterCommerce BetterCommerce Analytics Analytics and BI 2020 n/a
In 2020 The Fragrance Shop Limited deployed BetterCommerce Analytics as part of an omnichannel eCommerce implementation in the United Kingdom. BetterCommerce Analytics, referenced as BetterCommerce Insights & Analytics in case materials, was embedded within a headless BetterCommerce platform to support Customer 360 and reporting across digital and physical channels. The implementation configured Analytics and BI capabilities including customer 360 profiling, real time reporting dashboards, site performance instrumentation, and order funnel analysis. Configuration emphasized analytics support for ship from store fulfilment and conversion optimization workflows, providing feeds to merchandising and marketing teams for segmentation and personalization. The headless platform integrated more than 200 physical stores with online storefronts and store inventory, enabling store level fulfilment and unified order visibility. Operational scope covered ecommerce operations across the United Kingdom, linking storefront events, order lifecycle events, and in store inventory signals into the BetterCommerce Insights & Analytics data layer. Governance centered on centralized reporting and analytics driven decision making, with analytics outputs routed to digital merchandising, marketing, operations and customer experience teams to reconfigure fulfilment and content flows. The implementation delivered explicit outcomes reported in source materials, including a 62 percent uplift in conversion, a 74 percent increase in orders and 188 percent growth in pageviews.
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FAQ - APPS RUN THE WORLD BetterCommerce Analytics Coverage

BetterCommerce Analytics is a Analytics and BI solution from BetterCommerce.

Companies worldwide use BetterCommerce Analytics, from small firms to large enterprises across 21+ industries.

Organizations such as The Fragrance Shop Limited and DaMENSCH are recorded users of BetterCommerce Analytics for Analytics and BI.

Companies using BetterCommerce Analytics are most concentrated in Retail, with adoption spanning over 21 industries.

Companies using BetterCommerce Analytics are most concentrated in United Kingdom and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BetterCommerce Analytics across Americas, EMEA, and APAC.

Companies using BetterCommerce Analytics range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.

Customers of BetterCommerce Analytics include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified BetterCommerce Analytics customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Analytics and BI.