List of BetterCommerce Experience Customers
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Since 2010, our global team of researchers has been studying BetterCommerce Experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BetterCommerce Experience for Web Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BetterCommerce Experience for Web Content Management include: The Fragrance Shop Limited, a United Kingdom based Retail organisation with 1200 employees and revenues of $200.0 million, DaMENSCH, a India based Retail organisation with 200 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using BetterCommerce Experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BetterCommerce Experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DaMENSCH | Retail | 200 | $12M | India | BetterCommerce | BetterCommerce Experience | Web Content Management | 2024 | n/a |
In 2024, DaMENSCH implemented BetterCommerce Experience to deliver a headless, omnichannel storefront. The deployment used BetterCommerce Experience in the Web Content Management category to centralize content and commerce across web, mobile and in-store channels in India, replacing a fragmented WooCommerce stack with a unified front end and API driven commerce layer.
The implementation emphasized headless architecture and an API first content and commerce separation, with BetterCommerce Experience configured to provide a centralized product catalog, real time inventory synchronization and consolidated order management capabilities. Functional configuration focused on storefront rendering, content authoring aligned with catalog data, and order orchestration to support omnichannel fulfillment and in store sales integration.
Operational coverage targeted retail merchandising, ecommerce operations and store fulfillment teams across India, and governance shifted toward centralized content and catalog control with streamlined order workflows. The case study attributes the headless architecture and real time insights from BetterCommerce Experience to measurable outcomes, citing a 15% revenue uplift and a 30% reduction in tech cost per order after go live.
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The Fragrance Shop Limited | Retail | 1200 | $200M | United Kingdom | BetterCommerce | BetterCommerce Experience | Web Content Management | 2022 | n/a |
In 2022 The Fragrance Shop Limited implemented BetterCommerce Experience as its Web Content Management platform to unify more than 200 UK stores with its digital channels. The omnichannel commerce implementation targeted site performance and traffic spike resilience while driving uplifts in conversions, orders and pageviews.
The deployment emphasized Experience level CMS capabilities alongside order management functionality, reflecting explicit Experience/CMS and OMS capabilities noted in the case study. Configuration work focused on digital merchandising, template-driven content workflows, catalog presentation and order lifecycle orchestration to support merchandising and fulfillment decisions, and the BetterCommerce Experience platform was configured for scalability and faster page rendering to meet peak traffic patterns.
Operational coverage spanned retail and e-commerce channels across the United Kingdom, centralizing content publication and consistent merchandising across physical stores and the website. The implementation aligned online storefront content with omnichannel order management, centralizing order visibility and routing to improve handling of traffic spikes and peak demand.
Governance changes included consolidated merchandising workflows and tighter content release controls to establish a single source of truth for product presentation across channels. Post-launch outcomes reported in the case study included a 62% increase in conversion and doubled site speed, alongside broader uplifts in orders and pageviews.
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