List of Betterworks Feedback Customers
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United States
Since 2010, our global team of researchers has been studying Betterworks Feedback customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Betterworks Feedback for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Betterworks Feedback for Employee Experience include: University of Phoenix, a United States based Education organisation with 11320 employees and revenues of $3.00 billion, Udemy, a United States based Professional Services organisation with 1246 employees and revenues of $787.0 million, The Cbord Group, a United States based Professional Services organisation with 461 employees and revenues of $140.0 million and many others.
Contact us if you need a completed and verified list of companies using Betterworks Feedback, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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The Cbord Group | Professional Services | 461 | $140M | United States | Betterworks | Betterworks Feedback | Employee Experience | 2020 | n/a |
In 2020, The Cbord Group implemented Betterworks Feedback as part of a broader Betterworks suite deployment to formalize continuous performance conversations across its distributed United States workforce. The deployment targeted Employee Experience by embedding two-way performance conversations and peer feedback into routine HR workflows. The implementation rebranded core modules as DREAM Goals, DREAM Checks, and DREAM Feedback, configuring goal tracking, recurring check-ins, and peer feedback workflows to support continuous performance management. Betterworks Feedback was configured to support manager employee dialogues and peer-to-peer recognition, aligning check-in cadences with HR processes. Operational scope focused on HR and people operations, managers, and individual contributors across Cbord sites in the United States, with the system used to centralize feedback records and goal progress. Governance changes included standardizing check-in rhythms and embedding feedback artifacts into performance review workflows. Per the vendor case study the deployment strengthened engagement and participation, reflected by higher Gallup Q12 scores, and embedded ongoing feedback and conversations into HR processes. The narrative emphasizes an Employee Experience implementation that unified continuous feedback, goal management, and check-in automation under Betterworks Feedback.
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Udemy | Professional Services | 1246 | $787M | United States | Betterworks | Betterworks Feedback | Employee Experience | 2019 | n/a |
In 2019 Udemy implemented Betterworks Feedback as an Employee Experience platform to centralize OKRs and enable transparent goal-setting within HR in the United States. The implementation emphasized structured feedback cycles and continuous performance conversations to increase visibility of goals and progress across teams.
Betterworks Feedback was configured to centralize OKR management, enable transparent goal-setting, and run twice yearly feedback and conversation cycles. Functional capabilities implemented included OKR tracking, manager and contributor feedback workflows, and visibility dashboards consistent with Employee Experience tooling.
Operational scope was limited to HR-led rollout in the United States, with governance coordinated by HR and line managers to run the twice yearly cycles companywide. According to the vendor case study the deployment drove feedback participation from approximately 65 to 70 percent up to approximately 92 to 93 percent, and produced OKR completion rates of about 85 percent completed.
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University of Phoenix | Education | 11320 | $3.0B | United States | Betterworks | Betterworks Feedback | Employee Experience | 2021 | n/a |
In 2021, University of Phoenix implemented Betterworks Feedback as part of its Everyday Performance Development program. Betterworks Feedback supports the institution's Employee Experience goals by enabling continuous feedback workflows, peer review capabilities, and structured manager-employee conversation prompts to drive performance conversations and learning adoption.
The deployment centered on the Betterworks Feedback module, configured to manage feedback request workflows and peer review cycles common to Employee Experience platforms. Configuration work emphasized templated feedback prompts, scheduled request cadences, and options for routed reviewer assignments to align with ongoing development programs.
Operational rollout occurred across the United States through a program-led adoption campaign, including a 2023 Peer Feedback Challenge that explicitly leveraged the Betterworks Feedback module. That initiative produced over 650 feedback requests, an approximately 44x increase over baseline, and achieved roughly 75% of requestees providing feedback, outcomes that the University reported as improving manager-employee conversations and learning adoption.
Governance was executed through the Everyday Performance Development program as a coordinated activation effort, using the Peer Feedback Challenge to drive participation and normalize feedback workflows. The narrative underscores a focused Employee Experience implementation where the Betterworks Feedback application was instrumented to scale peer feedback and reinforce ongoing performance conversations.
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