List of BeyondTrust Privileged Remote Access Customers
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United States
Since 2010, our global team of researchers has been studying BeyondTrust Privileged Remote Access customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BeyondTrust Privileged Remote Access for Remote Monitoring and Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BeyondTrust Privileged Remote Access for Remote Monitoring and Management include: Built, a Australia based Construction and Real Estate organisation with 1500 employees and revenues of $1.96 billion, Kirkland & Ellis UK, a United Kingdom based Professional Services organisation with 300 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using BeyondTrust Privileged Remote Access, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BeyondTrust Privileged Remote Access customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Built | Construction and Real Estate | 1500 | $2.0B | Australia | BeyondTrust | BeyondTrust Privileged Remote Access | Remote Monitoring and Management | 2019 | n/a |
In 2019 Built deployed BeyondTrust Privileged Remote Access as a core component of its Remote Monitoring and Management tooling to support both cloud and on premises infrastructure. The deployment was positioned to provide centralized remote access and privileged session control across Built's Networks and Infrastructure estate in Australia, with configuration work driven from the Networks and Infrastructure Team in Adelaide, SA.
BeyondTrust Privileged Remote Access was configured to deliver standard privileged access capabilities including remote support session brokering, endpoint agent provisioning, session recording and privileged account brokering. Configuration and automation work included agent rollouts to Windows and iOS endpoints, policy configuration for privilege controls, and alignment with existing identity provider workflows to enforce access controls across cloud and on premises resources.
The implementation integrated explicitly with platforms and services that appear in Built's operational stack, including Office 365, Azure, Windows servers and clients, Cisco Meraki networks, Cisco Umbrella, BeyondTrust Privilege Management and BeyondTrust Remote Support, ServiceNow ticketing, Dropbox storage, video conferencing hardware and software, Intune and MECM SCCM for device management, and corporate identity providers. This integration pattern supported cross functional access for Infrastructure, Networks, Security and Identity operations while preserving centralized session visibility.
Governance and operational ownership were assigned to the Networks and Infrastructure Team, with the Infrastructure and Networks Engineer acting as a level three escalation point and making design and deployment decisions. The rollout included third party provider coordination for areas where external vendors manage network or infrastructure elements, and introduced access governance practices tied to existing incident escalation and device management processes.
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Kirkland & Ellis UK | Professional Services | 300 | $20M | United Kingdom | BeyondTrust | BeyondTrust Privileged Remote Access | Remote Monitoring and Management | 2019 | n/a |
In 2019, Kirkland & Ellis UK deployed BeyondTrust Privileged Remote Access, categorized as Remote Monitoring and Management, to formalize privileged remote support across its UK practice. The implementation supported the firm’s IT service desk and desktop support teams responsible for approximately 300 employees, aligning remote troubleshooting with established service desk SLAs.
BeyondTrust Privileged Remote Access was configured to support remote control and privileged session workflows used by Technology Support Analyst II staff, integrating with existing remote troubleshooting practices such as Bomgar and Skype for Business. The configuration extended to endpoint management workflows, leveraging SCCM for software deployment and Winmagic challenge-response processes for encrypted endpoint unlocks, while mobile device management interactions included AirWatch and Blackberry Work.
Operational integrations included the ITSM tool KESM for ticket creation, lifecycle tracking and escalation to third line support, Active Directory for account and group management, and Citrix Director for remote desktop diagnostics. The implementation also operated alongside document and collaboration tools used by support teams, including Imanage and DMS tools for folder permissions, LFT for large file transfer rooms, Avaya for telephony provisioning, and conferencing platforms Zoom and Webex.
Governance followed an ITIL driven service environment with SLA adherence, ticket escalation workflows, and defined operational responsibilities for deskside and remote support. Day-to-day practices maintained imaging and reimaging of laptops and PCs, asset management via the ITSM tool, MFA administration through the Multi-Factor User Portal, and support processes such as mailbox and voicemail administration, printer and MFD troubleshooting, and time management application assistance.
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Buyer Intent: Companies Evaluating BeyondTrust Privileged Remote Access
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