List of BioTouch Flock Customers
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Since 2010, our global team of researchers has been studying BioTouch Flock customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BioTouch Flock for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BioTouch Flock for Collaboration include: The University of Alabama at Birmingham, a United States based Education organisation with 13145 employees and revenues of $4.20 billion, Bakodx, a United States based Healthcare organisation with 240 employees and revenues of $77.0 million, Healthtrackrx, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using BioTouch Flock, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BioTouch Flock customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bakodx | Healthcare | 240 | $77M | United States | BioTouch | BioTouch Flock | Collaboration | 2018 | n/a |
In 2018, BakoDx deployed BioTouch Flock to manage medical kitting, real-time order tracking and courier logistics across its U.S. physician network. The deployment used BioTouch Flock (Collaboration) to centralize kitting workflows and provide shared operational visibility for supply chain and clinical operations.
Functional configuration emphasized medical kitting controls, real-time order tracking and courier orchestration, with inferred capabilities such as barcode driven kit verification, real-time status dashboards and task orchestration for handoffs and exceptions. The implementation focused on workflow automation for kit assembly, requisition verification and shipment event tracking to improve kit completeness and requisition accuracy.
Operational coverage extended across BakoDx s U.S. physician network, supporting logistics and supply chain processes at physician sites and courier handoffs. The solution was integrated into courier and receiving workflows to provide end to end order visibility and exception routing for shipping errors and incomplete kits.
Rollout and governance centered on standardized kitting checklists, escalation workflows and role based operational access for supply chain and clinical staff, with phased adoption across sites to align processes and training. Outcomes stated in the project materials targeted reductions in shipping errors and improvements in kit completeness and requisition accuracy.
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Healthtrackrx | Healthcare | 10 | $1M | United States | BioTouch | BioTouch Flock | Collaboration | 2022 | n/a |
In 2022, HealthTrackRx implemented BioTouch Flock, a Collaboration application, to coordinate kitting, fulfillment, warehousing and courier services that support U.S.-based lab operations. The deployment is described in BioTouch client materials and aligns with efforts to ramp sample kit distribution and operational scale, module usage is inferred from BioTouch testimonials and the stated logistics services.
Implementation centered on collaboration workflows for logistics and supply-chain operations, including kit orchestration, fulfillment coordination, inventory visibility and courier scheduling. BioTouch Flock was used to centralize task assignment, status tracking and cross-team communications between fulfillment staff and lab operations. Automation of routine fulfillment tasks and notification workflows is consistent with Collaboration capabilities and supports end-to-end kit lifecycle management.
Public materials do not disclose specific system integrations or third party platforms integrated with BioTouch Flock. Operational coverage is explicitly U.S.-based, focused on lab sample kit distribution, warehousing and courier operations, impacting logistics, supply-chain and fulfillment business functions within HealthTrackRx.
Governance and rollout details are not specified in the source, however BioTouch testimonial evidence ties the BioTouch Flock implementation to an operational ramp in sample kit distribution and scaling of lab support services. The available narrative emphasizes functional orchestration of kitting and delivery workflows rather than platform integration specifics.
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The University of Alabama at Birmingham | Education | 13145 | $4.2B | United States | BioTouch | BioTouch Flock | Collaboration | 2013 | n/a |
In 2013, The University of Alabama at Birmingham implemented BioTouch Flock, a Collaboration application, working with the UAB School of Medicine to address specimen supply-chain and kit return processes in the United States. The implementation focused on operationalizing specimen collection and return workflows to reduce sample rejection and increase return compliance across clinical research kits and lab-submitted specimens.
BioTouch Flock was configured to provide a centralized collaboration workspace for specimen tracking, kit management and return coordination, with workflow orchestration and automated communications to field teams and laboratory staff. The deployment emphasized role-based workflows and status-driven handoffs, aligning collaboration capabilities with logistics and sample lifecycle management typical of Collaboration applications.
Operational coverage centered on the UAB School of Medicine’s specimen collection sites and laboratory intake processes, connecting field collection activities to centralized kit return logistics and laboratory receipt procedures. The implementation narrative indicates BioTouch Flock was used to close coordination gaps across collection, transport and laboratory teams, improving end-to-end specimen visibility and return procedures without naming specific downstream systems.
Governance changes included standardized kit return procedures and centralized workflow ownership for specimen handling, enabling consistent communication and exception management across teams. The case study reported a 75% reduction in sample rejection rate and an increase in sample return rates from approximately 50 percent to around 80 percent following the BioTouch Flock Collaboration implementation.
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