List of BirchStreet eProcurement Customers
Newport Beach, 92663, CA,
United States
Since 2010, our global team of researchers has been studying BirchStreet eProcurement customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BirchStreet eProcurement for Procurement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BirchStreet eProcurement for Procurement include: Marriott International, a United States based Leisure and Hospitality organisation with 418000 employees and revenues of $25.10 billion, Omni Hotels & Resorts, a United States based Leisure and Hospitality organisation with 15000 employees and revenues of $2.00 billion, Centerplate, a United States based Retail organisation with 30000 employees and revenues of $400.0 million, Sandpiper Hospitality, a United States based Leisure and Hospitality organisation with 200 employees and revenues of $100.0 million, Town and Country Resort, a United States based Leisure and Hospitality organisation with 650 employees and revenues of $85.0 million and many others.
Contact us if you need a completed and verified list of companies using BirchStreet eProcurement, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Procurement software purchases.
The BirchStreet eProcurement customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Procurement software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Centerplate | Retail | 30000 | $400M | United States | BirchStreet Systems | BirchStreet eProcurement | Procurement | 2014 | n/a |
In 2014, Centerplate implemented BirchStreet eProcurement to standardize Procurement workflows at select properties. The deployment targeted property-level purchasing operations at Astor French Quarter and Hilton St. Charles, with a focus on centralized application configuration and property-specific catalog controls.
The BirchStreet eProcurement implementation included standard eProcurement functional modules such as electronic requisitioning, purchase order generation, supplier catalog management, invoice capture and approval routing, and role-based access control. Configuration work emphasized requisition-to-order workflows and approval hierarchies consistent with Procurement operational practices.
Deployment architecture was organized around property administration, with a BirchStreet Procurement Systems Property Administrator role established to configure settings and manage user accounts. The Property Administrator spearheaded and trained all essential personnel at both properties, driving adoption through hands-on training and configuration handoffs.
Governance changes focused on formalizing purchase approval controls and catalog governance, combined with documented user procedures and administrator-led training at property level. The narrative centers on BirchStreet eProcurement, Procurement, and Centerplate as the system, category, and business function linked to the implementation.
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Duke Hospitality | Leisure and Hospitality | 90 | $8M | United States | BirchStreet Systems | BirchStreet eProcurement | Procurement | 2015 | n/a |
In 2015, Duke Hospitality implemented BirchStreet eProcurement to centralize purchasing across its corporate finance and hotel operations. The deployment targeted procurement and accounts payable workflows that supported corporate accounting for 12 hotels and one commercial property management company, aligning procurement processes with finance and operations teams responsible for month end close and vendor payment execution.
Configuration focused on core Procurement capabilities typical of BirchStreet eProcurement, including requisition and purchase order management, vendor catalog controls, invoice capture and routing, and role based approval workflows. The implementation emphasized automated approval chains and budget control points to bring purchasing requests into a standardized procure to pay flow, while maintaining controls required for hospitality purchasing and multiple-site operations.
Integrations included a direct operational linkage with Accknowledge by M3 to exchange invoice and accounts payable data, enabling accounting ledgers and transaction records to flow between BirchStreet eProcurement and the hotel accounting environment. Operational coverage spanned corporate finance, accounts payable, and property level purchasing teams across all 12 hotels and the commercial property management entity, consolidating supplier interactions and invoice processing into a single Procurement platform.
Governance and process changes were instituted to align procurement approvals with existing month end closing and AP tasks managed by corporate accounting staff, including updated workflow ownership and user onboarding for purchasing roles. BirchStreet eProcurement functioned as the central Procurement application for Duke Hospitality, supporting standardized purchasing controls and integrated invoice processing with Accknowledge by M3.
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Marriott International | Leisure and Hospitality | 418000 | $25.1B | United States | BirchStreet Systems | BirchStreet eProcurement | Procurement | 2018 | n/a |
In 2018, Marriott International implemented BirchStreet eProcurement as a centralized Procurement application to manage purchasing across the hospitality operation. The BirchStreet eProcurement deployment was positioned within Marriott International's broader finance and operational systems portfolio and coexisted with PeopleSoft for core finance services.
Configuration focused on standard Procurement capabilities including supplier catalog management, requisition and purchase order processing, approval workflows, and invoice capture and matching to support accounts payable. BirchStreet eProcurement was configured to align procurement workflows with corporate finance controls and requisition-to-pay approval structures.
The implementation integrated with PeopleSoft for finance data and with the finance interfaces of operational systems named in the environment, specifically LightSpeed Property Management System for rooms operations, MICROS point-of-sale for food and beverage operations, ATLAS for payroll and labor management, and CI/TY for events and group room blocks. Operational coverage was therefore across rooms, food and beverage, payroll and labor, and events functions, enabling procurement transactions to flow into the enterprise finance record.
Governance and rollout responsibility sat with the finance organization, which set up PeopleSoft and the finance components of connected systems while configuring BirchStreet eProcurement to enforce corporate purchasing policy and approval controls. The narrative reflects an enterprise procurement implementation integrated into Marriott International's finance architecture and operational systems.
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Omni Hotels & Resorts | Leisure and Hospitality | 15000 | $2.0B | United States | BirchStreet Systems | BirchStreet eProcurement | Procurement | 2015 | n/a |
In 2015, Omni Hotels & Resorts deployed BirchStreet eProcurement. Omni Hotels & Resorts implemented BirchStreet eProcurement as its Procurement application to centralize purchasing and supplier management across its corporate organization and hotel properties in the United States.
The implementation focused on standard procurement capabilities, with BirchStreet eProcurement configured for supplier catalog management, electronic requisitioning, purchase order automation, approval workflow configuration, and invoice matching and reconciliation. Configuration emphasized role based approvals, requisition templates for recurring buys, and centralized catalog controls to standardize item and supplier data across property and corporate purchasing.
Integrations included Kronos for payroll, scheduling, hiring and labor control to align procurement processes with labor and staffing data as part of operational planning. Operational coverage spanned corporate procurement and finance teams and property level purchasing for operations, food and beverage, and facilities, enabling consistent purchasing controls across departments.
Governance was implemented through approval matrices, supplier onboarding and catalog governance workflows, and targeted training for property purchasing managers and procurement administrators. The rollout prioritized process standardization and operational controls within BirchStreet eProcurement to enforce purchasing policies and centralize procurement oversight.
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Sandpiper Hospitality | Leisure and Hospitality | 200 | $100M | United States | BirchStreet Systems | BirchStreet eProcurement | Procurement | 2021 | n/a |
In 2021 Sandpiper Hospitality implemented BirchStreet eProcurement, a Procurement application used to standardize purchasing across its hotel operations. The deployment focused on property level procurement workflows and was actively used by hotel leadership including the Area General Manager for Hilton Head, SC, aligning purchasing activity with operational and finance teams.
BirchStreet eProcurement was configured to enforce an approved vendor network and to manage core procurement functions typical for the Procurement category, including purchase order creation, vendor catalog control, budget-aware approval routing and invoice processing workflows. Configuration emphasized adherence to Sandpiper Hospitality Group purchasing policies and integration of procurement controls into weekly and month end financial review processes.
Operational coverage included property operations, finance and revenue management functions, with procurement usage reflected in expense management and accounts payable reviews performed by hotel leadership. Training and ongoing user development were part of the rollout, with the Area General Manager documenting effective system use and maintaining training records to support adoption.
The Area General Manager noted effective utilization of BirchStreet eProcurement and adherence to the approved vendor network for purchasing, and separately reported guest satisfaction improvements of 26 points year over year and a maintained plus 4.7 over IHG Brand Standard at two properties. Sandpiper Hospitality BirchStreet eProcurement Procurement supports purchasing and vendor management for hotel operations and finance without attribution of causal outcomes beyond the stated operational facts.
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Leisure and Hospitality | 600 | $60M | United States | BirchStreet Systems | BirchStreet eProcurement | Procurement | 2014 | n/a |
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Leisure and Hospitality | 650 | $85M | United States | BirchStreet Systems | BirchStreet eProcurement | Procurement | 2018 | n/a |
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Buyer Intent: Companies Evaluating BirchStreet eProcurement
- NextRow Digital, a United States based Professional Services organization with 150 Employees
- Saint Lucia Development Bank, a Saint Lucia based Banking and Financial Services company with 32 Employees
- Kentmere Rehabilitation And Skilled Nursing United States, a United States based Healthcare organization with 221 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| NextRow Digital | Professional Services | 150 | $25M | United States | 2026-03-04 | |
| Saint Lucia Development Bank | Banking and Financial Services | 32 | $2M | Saint Lucia | 2026-02-02 | |
| Kentmere Rehabilitation And Skilled Nursing United States | Healthcare | 221 | $14M | United States | 2026-01-14 | |
| Professional Services | 10 | $1M | Singapore | 2025-12-16 | ||
| Education | 219 | $226M | United States | 2025-12-08 | ||
| Insurance | 14000 | $5.0B | United States | 2025-10-22 | ||
| Leisure and Hospitality | 60042 | $4.3B | United States | 2025-10-07 | ||
| Banking and Financial Services | 421 | $104M | United States | 2025-08-27 | ||
| Manufacturing | 35 | $3M | United States | 2025-04-25 | ||
| Professional Services | 10 | $1M | United States | 2024-10-10 |