List of Birdeye Payments Customers
Palo Alto, 94306-1554, CA,
United States
Since 2010, our global team of researchers has been studying Birdeye Payments customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Birdeye Payments for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Birdeye Payments for Payment Processing include: Smile Workshop - Amarillo, a United States based Healthcare organisation with 14 employees and revenues of $2.0 million, Bekins Moving Solutions, a United States based Transportation organisation with 10 employees and revenues of $1.0 million, Springbrook Power Washing, a United States based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Birdeye Payments, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Birdeye Payments customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bekins Moving Solutions | Transportation | 10 | $1M | United States | Birdeye | Birdeye Payments | Payment Processing | 2022 | n/a |
In 2022 Bekins Moving Solutions is inferred to have adopted Birdeye Payments as part of its Payment Processing footprint, based on documented use of Birdeye messaging and text-based review workflows for its multi-location moving operations in the United States. The attribution to Birdeye Payments follows from Bekins' reliance on Birdeye text and inbox workflows and from Birdeye's published text-to-pay and payments integrations, aligning the company, Birdeye Payments, Payment Processing, with CRM and collections functions.
The implementation narrative centers on messaging-driven payment capabilities, with Birdeye Payments likely configured to support text-to-pay prompts, unified customer inbox handling, and automated payment request messaging tied to existing review and engagement flows. Functional modules inferred from the case context include messaging orchestration, inbox workflow automation, and payments linkage to CRM/collections workflows, with Birdeye Payments referenced explicitly as the Payment Processing application.
Operational coverage targeted Bekins' multi-location US moving business and its customer-facing operations, specifically customer service, billing, and collections teams that manage appointment follow up and post-move engagement. Governance appears to have emphasized embedding payment collection into established text and inbox processes rather than a standalone billing rollout, integrating payments into customer engagement sequences while preserving the review and engagement workflows that drove increased reviews and customer engagement.
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Smile Workshop - Amarillo | Healthcare | 14 | $2M | United States | Birdeye | Birdeye Payments | Payment Processing | 2022 | n/a |
In 2022 Smile Workshop implemented Birdeye Payments to extend its Birdeye platform into Payment Processing for patient billing and collections across its multi-location dental practices in the United States. The implementation aligns the Birdeye Payments application with Smile Workshop's existing use of Interactions, Mass Texting, and Reviews to unify patient communications and payment touch points.
Configuration focused on embedding Birdeye Payments capabilities into messaging workflows, using text to pay links and secure card capture within patient outreach to shorten the appointment to payment flow. Functional modules inferred from the Payment Processing category include payment link generation, tokenized card capture, and payment posting and reporting capabilities consistent with integrated text to pay workflows.
Operational coverage concentrated on front desk and patient communications functions across Smile Workshop locations, with Birdeye Payments integrated into the CRM and messaging layer to orchestrate billing outreach. Governance and process changes centered on staff workflow updates for sending payment requests from appointment and recall communications, and on establishing payment handling procedures within the patient communications lifecycle.
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Springbrook Power Washing | Construction and Real Estate | 10 | $1M | United States | Birdeye | Birdeye Payments | Payment Processing | 2021 | n/a |
In 2021, Springbrook Power Washing implemented Birdeye Payments as part of a pilot during Birdeye's product launch to enable faster collections and integrated customer outreach in the United States. Birdeye Payments was used as a Payment Processing solution to support text-to-pay, one-click payment links, and immediate receipts embedded in ongoing customer conversations, and the deployment was publicly described in Birdeye PR coverage of the rollout.
The implementation integrated payment processing and collections workflows into messaging channels so finance and customer engagement activities could occur within the same interaction thread, enabling follow-up sequences that combined payment confirmation with review and referral requests. Deployment scope focused on small business collections and customer communications, with configuration centered on messaging-triggered payment links, receipt generation, and sequencing for post-payment review solicitations as part of the pilot rollout.
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