List of Bitrix24 CRM Customers
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Since 2010, our global team of researchers has been studying Bitrix24 CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bitrix24 CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bitrix24 CRM for CRM include: V1 Pervyy Vybor, a Russia based Retail organisation with 368000 employees and revenues of $32.78 billion, Magnit, a Russia based Retail organisation with 386000 employees and revenues of $29.30 billion, DENSO Japan, a Japan based Automotive organisation with 76462 employees and revenues of $28.22 billion, DENSO Japan, a Japan based Automotive organisation with 76462 employees and revenues of $28.22 billion, Gazprom Neft Trading, a Russia based Oil, Gas and Chemicals organisation with 70000 employees and revenues of $27.21 billion and many others.
Contact us if you need a completed and verified list of companies using Bitrix24 CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bitrix24 CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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100 Dverey | Retail | 50 | $3M | Russia | Bitrix24 | Bitrix24 CRM | CRM | 2018 | n/a |
In 2018, 100 Dverey deployed Bitrix24 CRM as a customer relationship management platform embedded on its public website. Bitrix24 CRM is used in the CRM category to capture web leads and centralize customer records for the retail business that operates in Russia with roughly 50 employees.
The implementation emphasized core CRM modules common to the category, including contact and company records, web lead capture forms, configurable deal pipelines, and activity tracking. Bitrix24 CRM was configured to map website form submissions into structured leads and deals, and to support sales workflows, task assignment, and follow up logging for store and online inquiries.
Operational coverage focuses on sales and customer service functions, with the website integration serving as the primary intake point for inbound leads and customer requests. For a single country retail operator, the deployment implies centralized user management and role based access control to segregate sales staff and customer service agents.
Governance centered on defining lead ownership rules, pipeline stage definitions, and standardized activity logging to align online channels with in‑store processes. The implementation establishes a clear relationship between 100 Dverey, Bitrix24 CRM, the CRM category, and the retailer's sales and customer service business functions.
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13sqft | Retail | 50 | $5M | India | Bitrix24 | Bitrix24 CRM | CRM | 2021 | n/a |
In 2021 13sqft implemented Bitrix24 CRM as its CRM platform embedded on its website, consolidating customer interactions for the 50-employee retail business headquartered in India. The deployment of Bitrix24 CRM serves as the primary customer relationship management solution and is explicitly provisioned through web-facing capture points on the corporate site.
Configuration focused on core CRM capabilities, including lead capture and web form ingestion, contact and company records, deal and sales pipeline configuration, task and activity management, and CRM workflow automation. The implementation emphasized pipeline stage definition and rule-driven lead routing, with configuration of email templates and basic CRM reporting to support sales and marketing functional workflows.
Operational coverage centers on commercial teams, with inbound website leads routed into Bitrix24 CRM for assignment to sales or marketing owners, and role-based access controls applied to protect customer data. Governance changes included formalizing lead assignment workflows and standardizing pipeline stages to align sales execution, with training and process documentation used to drive adoption across the organization.
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1C | Professional Services | 100 | $10M | Russia | Bitrix24 | Bitrix24 CRM | CRM | 2014 | n/a |
In 2014, 1C implemented Bitrix24 CRM to embed CRM functionality directly on its website. The deployment of Bitrix24 CRM established a centralized CRM platform for the Russia-based professional services firm, enabling web-sourced lead capture, contact management, and interaction tracking. Bitrix24 CRM functions as the primary CRM for sales and account teams at 1C.
Configuration emphasized web-embedded lead capture and online contact forms that feed prospects into Bitrix24 CRM, coupled with standard CRM workflows such as deal pipeline stages, task and activity management, and centralized client records. Operational coverage focused on sales, account management, and client service functions, consolidating website leads into the CRM and standardizing lead-to-opportunity handoffs. Governance centered on consistent activity logging and workflow rules to ensure repeatable client follow-up within the CRM environment.
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Professional Services | 20 | $2M | Russia | Bitrix24 | Bitrix24 CRM | CRM | 2018 | n/a |
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Professional Services | 3400 | $28M | Russia | Bitrix24 | Bitrix24 CRM | CRM | 2021 | n/a |
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Distribution | 10 | $1M | Russia | Bitrix24 | Bitrix24 CRM | CRM | 2016 | n/a |
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Education | 500 | $100M | India | Bitrix24 | Bitrix24 CRM | CRM | 2020 | n/a |
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Professional Services | 10 | $1M | South Africa | Bitrix24 | Bitrix24 CRM | CRM | 2020 | n/a |
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Professional Services | 60 | $3M | Singapore | Bitrix24 | Bitrix24 CRM | CRM | 2021 | n/a |
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Communications | 25 | $4M | United States | Bitrix24 | Bitrix24 CRM | CRM | 2023 | n/a |
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Buyer Intent: Companies Evaluating Bitrix24 CRM
- Why Summits, a India based Professional Services organization with 20 Employees
- Pickles Agency Belgium, a Belgium based Professional Services company with 10 Employees
- Fourth Shift, a United States based Retail organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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