List of BlackBerry Alert Customers
Waterloo, N2K 0A7, ON,
Canada
Since 2010, our global team of researchers has been studying BlackBerry Alert customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BlackBerry Alert for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BlackBerry Alert for Critical Event Management include: Eastman Chemical, a United States based Oil, Gas and Chemicals organisation with 14000 employees and revenues of $9.38 billion, Global Affairs Canada, a Canada based Government organisation with 6200 employees and revenues of $1.10 billion, House of Commons of Canada, a Canada based Government organisation with 1825 employees and revenues of $348.0 million and many others.
Contact us if you need a completed and verified list of companies using BlackBerry Alert, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eastman Chemical | Oil, Gas and Chemicals | 14000 | $9.4B | United States | BlackBerry | BlackBerry Alert | Critical Event Management | 2013 | n/a |
In 2013, Eastman Chemical implemented BlackBerry Alert as its emergency mass notification system across the Kingsport, Tennessee campus. The deployment served Critical Event Management needs for industrial safety and operations, consolidating alert initiation and multichannel communications for site teams.
The solution configuration used core AtHoc capabilities now represented in BlackBerry Alert, with inferred usage of AtHoc IWS Alert modules for incident initiation, recipient targeting and alert orchestration. Implementation emphasized multi channel delivery including pagers, radios, VoIP, desktop pop ups and mobile applications to reach plant personnel and operations teams.
Integrations connected BlackBerry Alert to site communications infrastructure across the Kingsport campus, spanning radio and pager networks, VoIP telephony, desktop notification agents and mobile endpoints. Operational scope focused on plant operations and industrial safety functions, supporting notification workflows for thousands of potential recipients at the site level.
Governance structured centralized incident initiation and multi channel escalation workflows to shorten notification cycles and ensure consistent messaging across channels. Rollout aligned system use with existing safety and emergency response processes, enabling designated safety leads to trigger coordinated alerts and follow up communications.
Reported outcomes include a reduction in notification times from approximately 15 minutes to under 3 minutes and the ability to scale notifications to thousands of recipients, and the system was credited with effective communications during a 2017 plant incident. These outcomes are described in vendor and company accounts reflecting Eastman Chemical BlackBerry Alert deployment for Critical Event Management.
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Global Affairs Canada | Government | 6200 | $1.1B | Canada | BlackBerry | BlackBerry Alert | Critical Event Management | 2018 | n/a |
In 2018, Global Affairs Canada deployed BlackBerry Alert in the Critical Event Management category to support Summit operations. The Summits Management Office used BlackBerry AtHoc to coordinate the 2018 G7 Summit, providing geo-tagged two-way communications and centralized incident logging across federal partners in Canada.
The deployment incorporated AtHoc Situation Response and Alert capabilities inferred from the case study, enabling orchestrated notifications, acknowledgment workflows, and structured situation reporting. Configuration emphasized geo-tagging for field reporting and bidirectional message acknowledgement to maintain a verified communications thread and situational context.
Operational coverage included the Summits Management Office and federal partner communications across Canada, with centralized incident logging established to create auditable event records and improve cross agency situational awareness. Governance was organized around event specific operational protocols for the Summit, integrating real time communications and incident capture into existing security coordination workflows.
The public sector event coordination and security deployment improved situational awareness and auditability during the Summit, as stated in the source. No cost or risk details were provided in the case study.
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House of Commons of Canada | Government | 1825 | $348M | Canada | BlackBerry | BlackBerry Alert | Critical Event Management | 2015 | n/a |
In 2015, the House of Commons of Canada deployed BlackBerry Alert as its Parliamentary Emergency Notification System, launching the service in June to reach and account for more than 5,000 users across the parliamentary precinct. This implementation is categorized as Critical Event Management and was operated to support public-sector security and operations on Parliament Hill.
The deployment used core Critical Event Management capabilities consistent with BlackBerry AtHoc implementations, with inferred module usage including AtHoc Alert and AtHoc Account to enable rapid broadcast notifications and personnel accountability. Configuration focused on role based targeting, reach and account workflows, and multi-channel alert delivery to ensure messages could be issued to defined groups and escalated automatically within operational playbooks.
Operational governance centered on parliamentary security and operations teams managing incident workflows and recipient cohorts across the precinct. The rollout beginning in June 2015 emphasized precinct wide coverage and situational notification, and press coverage indicates the system provided rapid, integrated emergency alerts and improved notification times for on site personnel.
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