List of Bluewolf Producer360 Customers
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United States
Since 2010, our global team of researchers has been studying Bluewolf Producer360 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bluewolf Producer360 for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bluewolf Producer360 for CRM include: T-Mobile _x000D_, a United States based Communications organisation with 70000 employees and revenues of $81.40 billion, Sun Life, a Canada based Banking and Financial Services organisation with 31768 employees and revenues of $20.98 billion, Caesars Entertainment, a United States based Leisure and Hospitality organisation with 50000 employees and revenues of $11.25 billion and many others.
Contact us if you need a completed and verified list of companies using Bluewolf Producer360, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Bluewolf Producer360 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Caesars Entertainment | Leisure and Hospitality | 50000 | $11.2B | United States | Bluewolf, IBM Company | Bluewolf Producer360 | CRM | 2014 | n/a |
In 2014, Caesars Entertainment deployed Bluewolf Producer360 as its CRM. Bluewolf Producer360, provided by Bluewolf with IBM Company listed as a vendor, is described by Bluewolf as a centralized solution for insurance group carriers that is powered by intelligent data analytics, and the product carries Salesforce Fullforce certification.
The implementation concentrated on centralizing customer and distribution engagement capabilities within the CRM, using Producer360 functionality for relationship management, lifecycle engagement tracking, and analytics-driven segmentation. Configuration work emphasized CRM data model alignment, activity capture, opportunity and pipeline management, and reporting workflows to support customer-facing processes.
Producer360’s Fullforce certification signals explicit integration with the Salesforce platform, positioning Bluewolf Producer360 to operate inside Salesforce CRM infrastructure and to leverage platform-native objects and automation. Operational coverage was oriented toward sales, marketing and customer service teams to unify engagement workflows across distribution channels and the wider customer lifecycle.
Governance and rollout focused on establishing centralized data governance, standardizing engagement workflows, and coordinating cross-functional adoption to align sales and service processes under the CRM. Bluewolf and Salesforce statements framed Producer360 as a tool to improve customer-facing processes and to increase quality and efficiency in distribution relationship management.
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Sun Life | Banking and Financial Services | 31768 | $21.0B | Canada | Bluewolf, IBM Company | Bluewolf Producer360 | CRM | 2011 | n/a |
In 2011 Sun Life engaged Bluewolf, an IBM Company, to redesign its CRM solution and developed Bluewolf Producer360 as a cloud-oriented CRM platform. The engagement began with a formal Blueprint phase in which Bluewolf mapped Sun Life IT architecture to phased migrations for moving core processes to the cloud, and multiple working sessions were held with stakeholders and users to isolate key requirements and produce a roadmap aligned to Sun Life business goals.
Bluewolf Producer360 was built as a custom CRM offering that included a mobile component enabling salespeople to manage customer relationships and collaborate with their team anytime, anywhere. Functional emphasis centered on customer relationship management workflows, mobile collaboration capabilities, and configuration to Sun Life sales processes, with Bluewolf tailoring the application to fit existing operational requirements.
The program involved integration with Salesforce as the cloud platform target and used the Blueprint mapping to sequence technical and process handoffs during the move to cloud-hosted CRM services. Operational coverage focused on sales and client-facing user groups, with workshops and stakeholder sessions driving the configuration scope and user acceptance criteria.
Governance and change management were formalized as part of the rollout, project champions were selected to lead the change, and training efforts emphasized educating employees about the benefits of moving to Salesforce to build trust in the new solution. Bluewolf Producer360 served as the implementation artifact that centralized CRM functionality for Sun Life, with Bluewolf, an IBM Company, acting as the implementation partner throughout the program.
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T-Mobile _x000D_ | Communications | 70000 | $81.4B | United States | Bluewolf, IBM Company | Bluewolf Producer360 | CRM | 2010 | n/a |
In 2010, T-Mobile implemented Bluewolf Producer360 as a CRM to centralize customer engagement across sales, marketing, and service functions. Bluewolf, IBM Company has served as T-Mobile's strategic Salesforce consulting partner since 2010, helping deploy and optimize Salesforce cross-cloud including Sales Cloud, Pardot, Marketing Cloud, and Service Cloud.
Bluewolf Producer360 was configured to support core CRM functional modules such as lead and opportunity management, campaign automation, and service case management. The implementation emphasized orchestration of customer records, lead routing, marketing automation, and case workflows consistent with CRM operational patterns.
Integrations concentrated on synchronized data flows between Bluewolf Producer360 and Salesforce Sales Cloud, Pardot, Marketing Cloud, and Service Cloud to maintain unified customer profiles and engagement state. Operational coverage focused on sales, marketing, and customer care organizations, aligning CRM process automation with those business functions.
Governance and iterative optimization were managed through a partnership model between T-Mobile stakeholders and Bluewolf, IBM Company, with ongoing configuration and cross-cloud orchestration to refine workflows and automation. This narrative documents the structural CRM implementation and cross-cloud integration approach without asserting quantified outcomes or costs.
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Buyer Intent: Companies Evaluating Bluewolf Producer360
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