List of BluSezam Complaints Customers
Warsaw, 02-884,
Poland
Since 2010, our global team of researchers has been studying BluSezam Complaints customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BluSezam Complaints for Complaint Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BluSezam Complaints for Complaint Management include: Bogdanka Poland, a Poland based Oil, Gas and Chemicals organisation with 5253 employees and revenues of $1.00 billion, Bank Guarantee Fund Poland, a Poland based Banking and Financial Services organisation with 252 employees and revenues of $374.0 million, Toncarol Unipessoal, a Portugal based Manufacturing organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using BluSezam Complaints, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BluSezam Complaints customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank Guarantee Fund Poland | Banking and Financial Services | 252 | $374M | Poland | Blunovation | BluSezam Complaints | Complaint Management | 2022 | n/a |
In 2022, Bank Guarantee Fund Poland implemented BluSezam Complaints to support CRM and after sales service workflows within its Complaint Management environment. The association with BluSezam Complaints is drawn from Blunovation customer listings rather than a dedicated announcement, and the deployment is described as improving case tracking and automated reporting for post sales and service cases. The deployment scope targets complaint intake and full case lifecycle handling for the fund's customer service and post sales teams operating in Poland.
Functional coverage aligns with typical Complaint Management platforms and includes structured case intake, case management, SLA tracking, and automated reporting and dashboards. BluSezam Complaints is described as enabling standardized routing and status tracking across complaint handlers, and as generating automated reports to support internal reporting workflows. Governance and process adjustments implied by the implementation center on centralizing complaint workflows and aligning customer service and complaints teams to a consistent case management process.
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Bogdanka Poland | Oil, Gas and Chemicals | 5253 | $1.0B | Poland | Blunovation | BluSezam Complaints | Complaint Management | 2022 | n/a |
In 2022 Bogdanka Poland deployed BluSezam Complaints as its Complaint Management solution to automate post sales complaint handling and warranty claims within its customer service and after sales environment. The implementation targeted CRM and after sales processes in the Poland region and aimed to centralize case intake and triage workflows for field and back office teams.
BluSezam Complaints was configured to support complaint triage, automated case routing, warranty claim tracking, field communication and operational reporting. The BluSezam Complaints deployment used standard Complaint Management capabilities such as structured case records, role based workflows, SLA indicators and dashboard reporting to standardize how complaints and claims were processed.
Operational coverage focused on after sales, warranty administration and field service communication across Bogdanka Poland, with the solution integrated into existing CRM and after sales process flows rather than into a specific named system. The deployment emphasized improving handoff between field personnel and centralized service coordinators, and enhancing management visibility through consolidated reporting.
Governance changes introduced with the rollout included standardized triage criteria, defined escalation paths and routine reporting cadences to operations management. Reported outcomes from the deployment included improved complaint triage, tighter field communication and enhanced reporting, aligned with the Complaint Management objectives implemented via BluSezam Complaints.
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Toncarol Unipessoal | Manufacturing | 10 | $1M | Portugal | Blunovation | BluSezam Complaints | Complaint Management | 2022 | n/a |
In 2022 Toncarol Unipessoal implemented BluSezam Complaints, an application classified in the Complaint Management category. The implementation targeted CRM and after-sales complaint handling for the Hamelin group footprint, with Blunovation customer materials showing Hamelin Polska as a BluSezam suite user and supporting the inferred use of the BluSezam Complaints module to manage post-sales issues.
Deployment emphasized the BluSezam Complaints module for post-sales complaints, field service coordination and warranty case management, with workflows for case intake, triage, warranty lifecycle handling and field service orchestration. Operational coverage pertains to CRM and after-sales processes in Poland, governance changes focused on standardizing incident routing and ownership across after-sales teams, and vendor references note outcomes including faster processing and improved reporting for post-sales cases.
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Buyer Intent: Companies Evaluating BluSezam Complaints
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