List of Bottomline Digital Account Customers
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United States
Since 2010, our global team of researchers has been studying Bottomline Digital Account customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bottomline Digital Account for Digital Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bottomline Digital Account for Digital Banking include: First Command Financial Services, a United States based Banking and Financial Services organisation with 2510 employees and revenues of $832.0 million, LendingClub, a United States based Banking and Financial Services organisation with 1002 employees and revenues of $787.0 million, Randolph Brooks Federal Credit Union, a United States based Banking and Financial Services organisation with 2300 employees and revenues of $496.0 million, Pernod Ricard Winemakers, a Australia based Consumer Packaged Goods organisation with 550 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using Bottomline Digital Account, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bottomline Digital Account customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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First Command Financial Services | Banking and Financial Services | 2510 | $832M | United States | Bottomline Technologies | Bottomline Digital Account | Digital Banking | 2016 | n/a |
In 2016 First Command Financial Services implemented Bottomline Digital Account to introduce an online account origination channel within its Digital Banking footprint. The Bottomline Digital Account deployment focused on digital capture of applicant data and document workflow capabilities to support account opening for members of the U.S. military community.
The implementation centered on account origination and digital onboarding modules, enabling electronic collection of identity and application data plus automated document routing and storage. These functional capabilities were applied to retail deposit account opening and member onboarding workflows, improving convenience for customers and reducing friction compared with branch only onboarding.
Operationally the Bottomline Digital Account solution complemented existing branch channels and extended first mile onboarding to digital channels for military families, with configuration targeted at member facing processes and back office document handling. Governance emphasis was on standardizing digital capture and document workflows to streamline onboarding operations across customer service and retail banking functions.
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LendingClub | Banking and Financial Services | 1002 | $787M | United States | Bottomline Technologies | Bottomline Digital Account | Digital Banking | 2018 | n/a |
In 2018 LendingClub deployed Bottomline Digital Account to deliver a responsive, mobile first online account opening experience for retail checking customers in the United States, aligning the implementation with Digital Banking priorities. The deployment positioned Bottomline Digital Account as the bank s customer facing account origination platform for checking products, concentrating on streamlined application flows and digital document handling.
The implementation emphasized an online account opening module with responsive account origination screens, customer document upload, and electronic signature capabilities. Configuration focused on customer journey orchestration, form validation and document capture to support a fully digital onboarding path for retail checking customers.
Operational coverage targeted retail checking customers across the United States, and governance centered on shifting new account acquisition to a digital channel. After launch LendingClub saw 85 to 90 percent of new checking customers open accounts online, a result that improved digital acquisition and customer satisfaction as part of the Digital Banking initiative.
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Pernod Ricard Winemakers | Consumer Packaged Goods | 550 | $150M | Australia | Bottomline Technologies | Bottomline Digital Account | Digital Banking | 2022 | n/a |
In 2022, Pernod Ricard Winemakers deployed Bottomline Digital Account as its Digital Banking application. The deployment centered on the Operations Support Team based in Rowland Flat, South Australia, and was positioned to support finance, accounts payable, and vintage payment processes across the Australian operation.
Bottomline Digital Account was configured to handle invoice approvals and payment authorizations, reflecting day to day usage where staff approve invoices using the Bottomline system. Functional modules and capabilities implemented include invoice approval workflows, vendor payment execution and authorization routing, levy and grower payment handling, and payment scheduling consistent with Digital Banking payment orchestration and control functionality.
The implementation integrated explicitly with the E1 system for purchase order creation and financial document flows, aligning purchase order records with payments and approvals processed in Bottomline Digital Account. Operational coverage extended to accounts payable activities, vintage tasks such as approving payments for growers and entering vintage levies, vehicle registration payments, and end of financial year payment finalization workflows.
Governance and process changes were centered on standardized approval workflows, audit trail capture for payment authorizations, and supporting teams to update internal processes and monthly in house auditing actions. Bottomline Digital Account served as the focal point for electronic approvals and payment control within Pernod Ricard Winemakers, embedding Digital Banking controls into existing finance and operations procedures.
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Banking and Financial Services | 2300 | $496M | United States | Bottomline Technologies | Bottomline Digital Account | Digital Banking | 2017 | n/a |
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Buyer Intent: Companies Evaluating Bottomline Digital Account
- Desjardins Group, a Canada based Banking and Financial Services organization with 55290 Employees
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