List of Box Relay Customers
Box
900 Jefferson Avenue,
Redwood City, 94063, CA,
United States
Redwood City, 94063, CA,
United States
1 877-729-4269
Professional Services
2810
$1.1B
Since 2010, our global team of researchers has been studying Box Relay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Box Relay for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Box Relay for Content Management include: County of Orange, CA, a United States based Government organisation with 19000 employees and revenues of $9.50 billion, Science Systems And Applications, a United States based Aerospace and Defense organisation with 650 employees and revenues of $260.0 million, Justice At Last, a United States based Non Profit organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Box Relay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Box Relay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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County of Orange, CA | Government | 19000 | $9.5B | United States | Box | Box Relay | Content Management | 2022 | n/a |
In 2022 County of Orange, CA deployed Box Relay as part of a Content Management initiative to modernize OC Public Works document handling and automated workflows. OC Public Works uses Box Relay to automate records retention, public records request routing, and field content workflows, aligning content policy enforcement with operational processes across Orange County, California.
The implementation configured Box Relay together with Box Sign to orchestrate approval routing, signature capture, and retention policy automation for terabytes of consolidated content. Box Relay workflows were instrumented to support document intake, multi‑step approvals, automated disposition triggers, and role based routing for public records and field operations, reflecting common Content Management functional patterns such as workflow orchestration and records lifecycle management.
Operational integration focused on connecting Box Relay workflows to GIS and field operations teams, enabling field content to flow into centralized Box repositories for processing and public records responses. The deployment was scoped to OC Public Works, with workflow touchpoints spanning GIS datasets, field crews, and administrative units responsible for records and public requests.
Governance and rollout emphasized automated retention and routing rules to standardize public records handling and field content intake, with Box Relay and Box Sign serving as the primary Content Management controls. The migration to Box, including Box Relay and Box Sign, consolidated terabytes of content, improved external collaboration, and delivered an initial greater than 50% reduction in file storage costs alongside faster public records responses.
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Justice At Last | Non Profit | 20 | $2M | United States | Box | Box Relay | Content Management | 2020 | n/a |
In 2020, Justice At Last implemented Box Relay as a Content Management solution to automate case folder creation and intake workflows for its mobile legal practice serving survivors across the San Francisco Bay Area. The nonprofit of roughly 20 employees configured Box Relay to support frontline advocates, intake coordinators, and finance activities that accompany mobile legal services.
Box Relay was configured to provision standardized case folders, enforce granular file permissions for sensitive client documents, orchestrate intake workflow steps, and automate mail routing. Relay also automated repetitive finance processes including purchase order initiation and reimbursement approvals using workflow templates and rule based routing to reduce manual handoffs. These configurations used automated folder provisioning, role based permission templates, and staged workflow states consistent with Content Management deployments.
Operational coverage spans the organization’s mobile units across the San Francisco Bay Area, with workflows touching intake, legal advocacy, and finance functions. The deployment emphasized secure access patterns and device synchronization to ensure mobile staff can access client files and case folders while in the field.
Governance was implemented through standardized permission templates and designated workflow owners in intake and finance to manage routing rules and approval stages. Box Relay reduced administrative overhead, improved information security and permissions for sensitive client files, and freed advocates to spend more time on legal services and training delivery.
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Science Systems And Applications | Aerospace and Defense | 650 | $260M | United States | Box | Box Relay | Content Management | 2023 | n/a |
In 2023 Science Systems And Applications implemented Box Relay as a Content Management solution to automate content-centric workflows supporting its federal and NASA-facing programs in the United States. The deployment focused on automating core business functions including contract approvals, report review processes, invoicing, and HR onboarding, aligning the application with compliance and program delivery requirements for government work.
The Box Relay implementation was configured to orchestrate end-to-end content workflows, using Box Relay together with Box AI, DocGen, and Sign to enable automated document generation, AI-assisted content drafting, and electronic signature completion. Functional capabilities implemented include approval routing, templated report generation, e-signature handoffs, and workflow-triggered document publishing, all managed within Box Relay and the broader Box platform.
Operational coverage emphasized contracts, program management, finance, and human resources teams that support SSAI programs for federal and NASA customers in the United States. The implementation centralized content orchestration and versioned document control, reducing manual handoffs and creating an auditable trail for reviews and approvals consistent with Content Management practices.
Governance and process changes included standardized approval routing and automated escalation paths to formalize review cadences for reports and invoices. SSAI reports up to 50x faster report development and roughly $500K in savings from consolidated tooling, with dramatically faster invoice-to-pay and onboarding times, outcomes attributed directly to the combined Box Relay, Box AI, DocGen, and Sign configuration.
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Box Relay Coverage
Box Relay is a Content Management solution from Box.
Companies worldwide use Box Relay, from small firms to large enterprises across 21+ industries.
Organizations such as County of Orange, CA, Science Systems And Applications and Justice At Last are recorded users of
Box Relay for Content Management.
Companies using Box Relay are most concentrated in Government, Aerospace and Defense and Non Profit, with adoption spanning over 21 industries.
Companies using Box Relay are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Box Relay across Americas, EMEA, and APAC.
Companies using Box Relay range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 33.33%.
Customers of Box Relay include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Box Relay customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Content Management.